Emily Cruse
May 2026
I truly don’t know where our family would be without the love and kindness shown to us by Welbrook… My mother moved into Welbrook 8 months ago after suffering a bad fall at home and living with Alzheimer’s for many years that was getting more severe. As a strong, fiercely independent woman, we always knew that getting my mom to accept outside help would be particularly challenging, even impossible I thought. Prior to Welbrook, my mom would only trust me, her daughter, to manage her affairs and help with tasks such as bathing and other physical challenges. When we made the difficult to decision to move her into a facility, I worried endlessly about how her quality of life would be affected and whether she could ever learn to coexist with others in a peaceful manner. All I can say is that Welbrook’s staff is pure magic. From the diligence shown with adjusting her medications, to the small but meaningful details like advising which socks and clothes could be more comfortable, I know that each and every day they are looking out for my mom’s wellbeing. Beyond taking great care of their residents, the staff truly seems to take an interest in getting to know what makes each individual special. This is such an important part of preserving the dignity of the residents, recognizing that before this disease took hold of them, these individuals lived full lives and that those parts of them are still alive. For example, when the staff started encouraging my mom to join the group activities and common area (instead of mostly staying in her room), the beautiful soul at the front desk, Stephany, would often let my mom pull up a chair next to her and would show her pictures on Pinterest given that my mom loved design and art throughout her life. I can’t say enough about how caring and patient the whole staff has been. Recent developments that once seemed unimaginable include my mom letting the caring staff do her hair and nails, as well as saying “I love you” to the nurses who come in to care for her. I wholeheartedly recommend Welbrook and am grateful for them everyday for the crucial role they have played in helping keep my mom safe and well cared for as we manage this last precious chapter of her life.
