MyLivingChoice

We're Always There- Customized Home Care

8130 66th St N #11

4.9(9 ratings)· Pinellas Park average: 4.3

We're Always There- Customized Home Care, photo 11 / 6

Quick Facts

Care model options
Agency-managed plans or consumer-directed registry care
Overnight coverage
24-hour awake care available for clients
Setting flexibility
Care given at home or inside assisted living
Short-term care
Respite care offered alongside ongoing daily support

What Families Think

Families describe this Pinellas Park in-home care agency as attentive and consistent, with several reviewers noting caregivers who stayed with the same family for years and kept them closely informed. Reviewers particularly credit the owner, Sue Ross, and specific caregivers for compassionate, reliable support that let aging relatives stay safely at home.

The Good

  • Consistent, same-caregiver continuity over many years
  • Reviewers say caregivers were reliably on time
  • Owner personally involved in client relationships
  • Family kept informed of good and bad changes
  • Specific caregivers praised by name for compassion
  • Helped clients age in place independently

The Bad

  • No published pricing information available
  • Only 9 online reviews to evaluate the agency

AI-generated from reviews and community data.

We're Always There- Customized Home Care is a home care agency serving Pinellas Park, Florida offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.9 out of 5 across 9 reviews.

About We're Always There- Customized Home Care

We're Always There- Customized Home Care provides in-home care services in Pinellas Park, Florida. The company offers respite care, daily needs assistance, and 24-hour awake care, with specialized experience serving clients with Alzheimer's, dementia, Parkinson's disease, and other physical or cognitive concerns.

The agency delivers post-hospital and post-rehabilitation care to help clients maintain independence and quality of life at home. Services include health home aide support with daily living activities, coordinated care, and end-of-life care delivered with compassion and dignity. Care is available whether clients live independently or in assisted living facilities.

We're Always There emphasizes customizable care plans matched to each client's individual lifestyle and needs. The company states it prioritizes caregiver-client compatibility, ensuring clients feel comfortable and confident with their assigned caregivers. Staff acknowledge that no two clients have identical needs or concerns, and the agency tailors its approach accordingly.

The company offers both agency-managed care plans and consumer-directed registry options. We're Always There positions itself as a resource for families navigating difficult care decisions, providing guidance throughout the process from initial consultation through ongoing support.

Types of Care at We're Always There- Customized Home Care

At-Home Care

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of We're Always There- Customized Home Care

4.9overall · 9 ratings combined

4.9★ on Google (9)

Janis Curry

Jun 2026

via Google

I cannot recommend this company and their caregiver, Seth Pinto, highly enough. From the very beginning, they demonstrated exceptional compassion, professionalism, and dedication. They consistently treated my loved one with dignity, patience, and genuine kindness, creating a sense of comfort and trust that meant so much to our family.<br>Seth was attentive to every detail of care, always ensuring that needs were met promptly and thoughtfully. Beyond providing excellent physical assistance, he offered companionship, encouragement, and emotional support, which has greatly improved my loved one's quality of life.<br>His reliability, positive attitude, and willingness to go above and beyond gave our family peace of mind during a challenging time. We always knew our loved one was in capable and caring hands.<br>Anyone fortunate enough to employ Seth and this caring company (We’re always there} will quickly see the remarkable difference they make. He is an outstanding caregiver and an extraordinary person, and I am deeply grateful for the care and support he and this company has provided.

karen Gregory

Nov 2025

via Google

I cannot say enough about the professional, excellent, compassionate, kind, loving care that our mom received while in the care of We're Always There for 10+ years.<br>My 2 brothers and I live up north, our mom in St. Petersburg, she not at all wanting to move north after the passing of our dad.<br>Thank God for We're Always There!<br>The angels-on-earth from We're Always There, Sue Ross the owner included, afforded us the security and knowledge that our mom could age-in-place in familiar surroundings, safely, with the very best of care, consistent care, while we up north were always updated on both good and not-so-good events, immediately.<br>Our frequent visits to see our mom were coupled with seeing and spending time with her caregivers, always a double joy.<br>I have never known of a caregiving agency in which the employees and owner treated their clients like family and included our entire family in that circle of love as well.<br>That love was reciprocated right back by our mom, who adored every one of her stellar caregivers.<br>Our mom passed away peacefully in August. She was 99.8 years old.<br>We are beyond grateful for We're Alway There. The entire team was such a vital, integral, massively important part of our mom's ongoing care.<br>Thank you, thank you, thank you one and all!!!<br>Karen Gregory

Barry White

Nov 2025

via Google

The care received by this company for my mother was beyond my expectations! They were always on time and there every shift. They provided compassionate caring staff that gave me and my family piece of mind. The continuity in staffing allowed my mom and family to build daily routine with the care giver which allowed me to work knowing she was getting the best care possible. Forever grateful for the staff and caregivers at We’re Always There! Thank you for everything you did for my mom and family!

Kevin Gregory

Oct 2025

via Google

Always There has been a godsend; for my mother as well as her three children. My siblings and I live far away from my mother who lives in St. Petersburg FL. Having Always There there has been a tremendous comfort to us.<br>Sue Ross as owner, and her entire staff of caring professionals, have taken care of our mother for over 10 years as she aged in place in her independent living apartment. That independence was very important to Mom.<br>Aging brings challenges and Alway There brings solutions!<br>Thank you Sue and your staff, for taking such good care of Mom for all these years. It has been a pleasure and a comfort to our entire family.

Alex Wagoner

Oct 2025

via Google

We’re Always There provided exceptional care for my grandma. I never once had to worry while they cared for her. The staff were punctual, caring and compassionate. Their consistency in staff allowed my grandma to get to know the staff and the staff to know her, focusing on her routine and making sure that her care was person centered. It was an overall remarkable experience during the time she was on their service. Truly amazing!

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Frequently Asked Questions

What types of care does We're Always There- Customized Home Care offer?

We're Always There- Customized Home Care offers At-Home Care.

Where is We're Always There- Customized Home Care located?

We're Always There- Customized Home Care is located at 8130 66th St N #11 in Pinellas Park, Florida.

What do families say about We're Always There- Customized Home Care?

Families describe this Pinellas Park in-home care agency as attentive and consistent, with several reviewers noting caregivers who stayed with the same family for years and kept them closely informed. Reviewers particularly credit the owner, Sue Ross, and specific caregivers for compassionate, reliable support that let aging relatives stay safely at home.

How can families visit We're Always There- Customized Home Care?

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