MyLivingChoice

We Care Center

21863 Vallejo Street

4.6(39 ratings)· Hayward average: 4.2

We Care Center, photo 1

Quick Facts

Total units
28
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
28
Therapy services
In-house physical and occupational therapy team
Physician visits
Weekly on-site physician rounds every Thursday
Aftercare support
Home Health services offered for aftercare

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families of residents at We Care Center consistently praise the small, 28-bed setting for its personalized, attentive care, highlighting in-house therapy services and regular physician rounds. Reviewers describe staff as compassionate and family-like, with several noting a physical and emotional turnaround in their loved ones' health. The community holds a 4.6 out of 5 rating from 39 Google reviews, with no notable complaints raised.

What reviewers praise

  • Small 28-bed size allows individualized attention
  • In-house PT and OT therapy team praised
  • Weekly on-site physician visits from same doctor
  • Engaging activities like karaoke, dominoes, and arts
  • Home Health services available for aftercare
  • Staff described as compassionate, patient, and professional

What reviewers flag

  • No published pricing; families must contact directly for costs

AI-generated from reviews and community data.

We Care Center is a senior living community in Hayward, California offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.6 out of 5 across 39 reviews.

About We Care Center

We Care Center is a skilled nursing facility in Hayward licensed for up to 28 residents. The center is Medicare and Medicaid certified and holds a 5-star CMS overall rating. It offers 24-hour staffing, on-site nursing, private rooms with private bathrooms, medication management, dietary accommodations, housekeeping and laundry services, wheelchair accessibility, and an emergency call system.

The facility provides social activities including karaoke, dominoes, and arts programs, along with physical and occupational therapy services. Reviewers consistently praise the compassionate and attentive care, noting that staff treat residents with dignity and respect. One reviewer wrote, "The staff at this facility saved my life." Families highlight the personalized attention residents receive, the nursing and social services support, and the therapeutic outcomes residents achieve during their stays.

Types of Care at We Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of We Care Center

4.6overall · 39 ratings combined

4.6★ on Google (39)

Evelyn Lacsamana

Jan 2026

via Google ↗

Our family would like to express our sincere gratitude to We Care Skilled Nursing Facility for the exceptional care provided to my husband, Leo. From the moment he arrived, we felt confident that he was in a safe, supportive, and compassionate environment, especially while he was working to regain his mobility. Throughout his stay, Leo was treated with dignity, respect, and genuine kindness. He was well cared for and truly happy there, which brought great comfort to our entire family. The level of professionalism and compassion shown by the staff was outstanding. We would like to commend all staff members, including the doctor, nurses, CNAs, therapists, activity staff, cooks, and laundry staff. Every individual we encountered was caring, well-trained, professional, and compassionate—not only toward our loved one, but toward our entire family as well. We highly recommend WE CARE SKILLED NURSING FACILITY to anyone seeking quality care for their loved one. Their dedication and commitment truly make a difference.

Avis McQuèen

Jan 2026

via Google ↗

We Care Skilled Nursing in Hayward on Vallejo Street has been a blessing to our family. If you are looking for a smaller facility (only 28-beds) that will take great care of your love one, then this is your place! I highly recommend the staffing team, and Dr. Ash Jain is a sure visit every Thursday morning. He takes time with each patient and requires the staff to know their diagnosis and names. PT, OT are in house and an awesome team. This entire facility is consistent, present, professional, a tentative to the patient and the family, and clearly unstandands empathy. They offer Home Health for aftercare; this is a "one stop care". THUMBS UP👍

Keesha McLen

Jan 2026

via Google ↗

Amazing Care from Caring People! We Care facility is truly a rare find. With only 28 residents, Dr. Ash Jain and the staff give each person the attention, compassion, and respect they deserve. The team is kind, patient, and genuinely caring, and the fun activities like karaoke, dominoes, and arts bring so much joy. I’m incredibly grateful for the loving care they provided to my dad. If you want your loved one treated like family, this is the place. Thank you for everything.

Rick Boldy

Jan 2026

via Google ↗

The staff at this facility saved my life. They are wonderful professionals. It has been my honor and privilege to know these people. When I first got to the facility I couldn't get out of bed, now I'm walking with cane and sometimes without any support.

Lisa Smith

Dec 2025

via Google ↗

I really like the facility, family oriented. Great PT, OT services. Nursing and social services were very helpful. Will recommend to anyone who needs therapy.

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Government Inspection History

4 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 28, 2025Fire Safety StandardHealth Standard13 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 21, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2025

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2025

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

Dec 31, 2024Health Complaint1 citation
  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 10, 2025

Oct 19, 2023Fire Safety StandardHealth Standard9 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 3, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 3, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 3, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 3, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 3, 2023

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 3, 2023

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 3, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2023

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity B of L: potential for minimal harm, patternCorrected Nov 3, 2023

Apr 22, 2022Fire Safety StandardHealth Standard14 citations
  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 22, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 22, 2022

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 22, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 22, 2022

  • Provide family notifications of emergency plan.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2022

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2022

  • Provide a written emergency evacuation plan.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2022

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2022

  • Meet requirements for the use of electrical equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2022

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2022

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2022

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 22, 2022

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 22, 2022

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity B of L: potential for minimal harm, patternCorrected Jun 22, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does We Care Center offer?

We Care Center offers Skilled Nursing / Long Term Care.

Where is We Care Center located?

We Care Center is located at 21863 Vallejo Street in Hayward, California.

What do families say about We Care Center?

Families of residents at We Care Center consistently praise the small, 28-bed setting for its personalized, attentive care, highlighting in-house therapy services and regular physician rounds. Reviewers describe staff as compassionate and family-like, with several noting a physical and emotional turnaround in their loved ones' health. The community holds a 4.6 out of 5 rating from 39 Google reviews, with no notable complaints raised.

How did We Care Center do on recent health and safety inspections?

We Care Center had 4 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit We Care Center?

Submit the Request Information form on this page, or contact We Care Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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