7 Highwood St
3.2(69 ratings)· Waterville average: 3.5
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Reviews of Mount Joseph at Waterville are sharply divided: several families describe compassionate, attentive staff and a clean, well-run community, while others report serious lapses in basic care and supervision. With a 3.2 out of 5 rating from 69 Google reviews, experiences here appear to vary significantly by resident and shift.
AI-generated from reviews and community data.
Waterville Center For Health And Rehab is a skilled nursing / long term care community in Waterville, Maine. The community is licensed for up to 111 residents.
Families rate Waterville Center For Health And Rehab 3.2 out of 5 based on 69 Google reviews.
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Help Me Choose3.2overall · 69 ratings combined
3.2★ on Google (69)
Daniel Turner
Jun 2026
This place is absolutely despicable, they can't take basic care of my friends grandma, no one wants to take responsibility and make sure she's okay, she wants to die since she's been entered in the facility, solely because of the care and lack effort. If that not a sign to replace most of your staff I don't know what is, and that's just one person whose to say all the people they aren't caring for. The receptionist is nice though
Michael Martineau
Nov 2025
My sister inlaw is a resident there in assisted living, the facility is extremely clean, with a well staffed group of friendly caretakers.
Jamie Jame
Oct 2024
Mount Joesph staff are all beyond compassionate and caring people. My brother is in a wheelchair, and they do everything they can to accommodate his disabilities while taking GREAT care of him. They go above and beyond to make him happy. Every time I visit, he’s clean, and his room is immaculate. He’s always encouraged and participates in fun activities. Everyone there are helpful and kind to me when I visit my brother. Most importantly, they treat my brother with the utmost respect and dignity. His social worker is an incredible advocate! His awesome NP cares about him and takes care of his health needs in a timely manner. His nurses and CNA’s love to make him happy, they go above and beyond, and they play his favorite rock music to ease his anxiety and raise his joy. When I visit him, and I hear his music playing, it makes my heart sing. My brother is safe, and I love that staff makes him feel valuable, seen, and heard. Mount Joseph, thank you for making your environment conducive for people with disabilities, but also, recruiting the BEST staff ever. From admissions to becoming a resident, it’s been a comforting and heartfelt experience for me to see how happy and healthy my brother has become while being there. I’d give you a billion stars if I could!
Michael Knapik
Jan 2020
My mother Esta Knapik has been here twice once from a broken ankle and again for a hip replacement. The staff here is amazing. They have been awesome. Everyone from the chefs to the nurses and even the women that work the desk have been so nice. I have seen these people go above and beyond for the guests here. They really seem to care like they are their own family. I love y’all thank you for treating my mom like family
Jennifer Soczka
Aug 2019
This place should be shut down immediately. Some of the worst care I have ever seen. My mother has been there twice in the last month for rehab after a stroke and when my Dad came into visit had to call the ambulance because no one had even been in to see her she was then in the hospital for weeks, returned, and a week later same thing. Didn’t administer her medication properly then tried to catch up overdosing her, she was so out of it my Dad couldn’t wake her up. The staff could care less! If you love you family member DO NOT send them here!!
Mount Joseph at Waterville offers Skilled Nursing / Long Term Care.
Mount Joseph at Waterville is located at 7 Highwood St in Waterville, Maine.
Reviews of Mount Joseph at Waterville are sharply divided: several families describe compassionate, attentive staff and a clean, well-run community, while others report serious lapses in basic care and supervision. With a 3.2 out of 5 rating from 69 Google reviews, experiences here appear to vary significantly by resident and shift.
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