MyLivingChoice

The Waters of Covington

1600 E Liberty St

3.8(58 ratings)

The Waters of Covington, photo 1

Quick Facts

Total units
119
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
119
Specialized medical services
Offers wound care and respiratory support

What Families Think

Reviews for The Waters of Covington are sharply divided: some family members and staff praise a recent change in administration and the friendliness of caregivers, while others describe serious concerns about neglect, understaffing, and poor recordkeeping. A resident's public complaint about a bare-bones Thanksgiving meal also drew attention to dining quality.

The Good

  • Friendly, warm staff noted by visitors
  • Residents described as happy and smiling
  • New administrator credited with positive changes
  • Praised by long-time social services staff

The Bad

  • One report alleges neglect contributing to a resident's death
  • One reviewer cites understaffing and inconsistent care records
  • Complaint about poor Thanksgiving meal quality
  • One reviewer described unpleasant odors in the facility

AI-generated from reviews and community data.

The Waters of Covington is a senior living community in Covington, Indiana offering Skilled Nursing / Long Term Care. Families rate it 3.8 out of 5 across 58 reviews.

About The Waters of Covington

The Waters of Covington is a senior living community in Covington, Indiana, offering memory care, short-term rehabilitation, and long-term residential care. The community is designed to help residents live well through personalized support and specialized services tailored to individual needs.

Memory care at The Waters of Covington encourages connection and comfort, with programming focused on residents living fully each day. The community also provides rehabilitation services aimed at helping residents rebuild strength, confidence, and independence, whether for short-term recovery or ongoing support.

The facility offers a range of specialized services including wound care and respiratory support, with a care team dedicated to helping residents reach their fullest potential. The community emphasizes a safe, supportive environment where residents feel at home.

Types of Care at The Waters of Covington

Skilled Nursing / Long Term Care

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of The Waters of Covington

3.8overall · 58 ratings combined

3.8★ on Google (58)

Chantilly Pruitt

Aug 2025

via Google

The new administrator is amazing! He has made so many changes in the little time he has been here.

Cindy Swaney

Aug 2025

via Google

I have been in Social Services for 7 years and I can say that I love the residents! The new administration has made a world of difference in the atmosphere of this facility.

Tracy Dalton

Aug 2025

via Google

Residents are always smiling and staff are friendly when I visit. Great team!

Helen Johnson

Nov 2024

via Google

My name is Helen M. Johnson. I am a resident of The Waters of Covington here in Covington, Indiana. Today, on Thanksgiving, these are the meals we were provided with. This is a TOTAL slap in our faces especially when for the last several weeks they have put messages on our menu cards about how we should be thankful... like this the season to be thankful, gobble gobble til you wobble and the like... if you have friends or loved ones here, go to the Waters of Covington page here on Facebook, and respond to their Thanksgiving post. Please share this post and I thank you for your time. Order of pictures are lunch, dinner and a menu card with HAPPY THANKSGIVING! message on bottom, which is truly a slap in the face to all of us

Emily McCoy

Apr 2022

via Google

This place is absolutely HORRIBLE. Please, I am begging you, do NOT take your loved ones here. Without sharing personal details, due to their improper care, my loved one is no longer with us. STAY AWAY FROM THIS PLACE!!! It smells horrible, they don’t have enough staff to actually monitor your loved ones the way they should, they don’t keep accurate records (everyone says something different) and they simply neglect what your loved ones need to be comfortable. Lost bloodwork, outsourced nursing staff, improper use of machinery (neck dangling during transport from chair to bed). Horrible place.

Request information

Ask about availability, pricing, or a tour. Your details go only to The Waters of Covington, never sold or shared.

Government Inspection History

9 inspection visits in the last three years, 72 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 15, 2025Fire Safety StandardHealth Standard25 citations
  • Establish emergency prep training and testing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 13, 2026

  • Implement a program that monitors antibiotic use.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2026

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 13, 2026

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 13, 2026

  • Meet other general requirements that are deficient.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 13, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 13, 2026

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 13, 2026

  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 13, 2026

  • Develop a communication plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 13, 2026

  • Develop Emergency Preparedness policies and procedures.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 13, 2026

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 13, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2026

  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2026

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 13, 2026

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2026

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2026

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 13, 2026

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2026

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2026

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2026

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2026

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2026

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 13, 2026

Oct 20, 2025Health Complaint2 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Nov 15, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Nov 15, 2025

Jul 23, 2025Health Complaint3 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 21, 2025

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 21, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 21, 2025

Nov 22, 2024Health Complaint2 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 12, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2024

Oct 9, 2024Fire Safety StandardHealth Standard18 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2024

  • Meet other general requirements that are deficient.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2024

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2024

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2024

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 15, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 15, 2024

  • Have restrictions on the use of highly flammable decorations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 15, 2024

  • Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 15, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2024

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2024

Sep 3, 2024Health Complaint3 citations
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 25, 2024

  • Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 25, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 25, 2024

Apr 5, 2024Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 7, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 7, 2024

Sep 13, 2023Fire Safety StandardHealth Standard16 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 27, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2023

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 2, 2023

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2023

  • Meet other general requirements that are deficient.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 9, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 9, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2023

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Implement emergency and standby power systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 27, 2023

Aug 4, 2023Health Complaint1 citation
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 7, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Waters of Covington offer?

The Waters of Covington offers Skilled Nursing / Long Term Care.

Where is The Waters of Covington located?

The Waters of Covington is located at 1600 E Liberty St in Covington, Indiana.

What do families say about The Waters of Covington?

Reviews for The Waters of Covington are sharply divided: some family members and staff praise a recent change in administration and the friendliness of caregivers, while others describe serious concerns about neglect, understaffing, and poor recordkeeping. A resident's public complaint about a bare-bones Thanksgiving meal also drew attention to dining quality.

How did The Waters of Covington do on recent health and safety inspections?

The Waters of Covington had 9 government inspection visits in the last three years, with 72 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Waters of Covington?

Submit the Request Information form on this page to connect with The Waters of Covington and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at The Waters of Covington? Claim this listing to update photos, pricing, and details. It's free.