MyLivingChoice

The Waters of Batesville

958 E Hwy 46

3.6(41 ratings)· Batesville average: 4.2

The Waters of Batesville, photo 1

Quick Facts

Total units
86
Medicare rating
1 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
86
Care Scope
Also offers memory care and short-term rehab
Specialized Services
Provides wound care and respiratory support

What Families Think

Reviews for The Waters of Batesville are overwhelmingly negative, with multiple families describing serious lapses in basic hygiene and medical care, including one report linking a resident's death to alleged neglect. A single family described excellent, attentive care, but this is an outlier among the reports available.

The Good

  • One family described care as attentive and top notch
  • Offers specialized memory care programs on-site
  • Provides wound care and respiratory support services
  • Supports both short-term rehab and long-term stays

The Bad

  • Multiple reports of severe neglect and unhygienic conditions
  • Several reviewers describe short-staffing, e.g. one nurse per floor
  • Multiple accounts of dishonesty about transfers and available therapy
  • One report of a resident's death linked to alleged neglect

AI-generated from reviews and community data.

The Waters of Batesville is a senior living community in Batesville, Indiana offering Skilled Nursing / Long Term Care. Families rate it 3.6 out of 5 across 41 reviews.

About The Waters of Batesville

The Waters of Batesville is a senior living community in Batesville, Indiana, offering short-term rehabilitation, long-term care, and personalized memory care. The community is designed to support residents through various stages of care with a focus on safety, comfort, and independence.

The facility provides specialized memory care programs tailored to encourage connection and comfort for residents. The community emphasizes personalized approaches to care, recognizing that each resident's needs are unique and require individualized support.

Beyond memory care, The Waters of Batesville offers recovery and rehabilitation services designed to help residents rebuild strength, confidence, and independence. The care team works with residents whether they are staying for a short term or require long-term support to help them reach their fullest potential.

The community provides a wide range of specialized medical services including wound care and respiratory support. These services are delivered by a dedicated care team committed to supporting residents' health and well-being throughout their stay.

Types of Care at The Waters of Batesville

Skilled Nursing / Long Term Care

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Reviews of The Waters of Batesville

3.6overall · 41 ratings combined

3.6★ on Google (41)

Ariana Watkins

Sep 2025

via Google

Nurses are lying when transferring patients about other facilities saying there’s no openings at the other facilities so that we stay in the same Waters company. But when I called the same facility they said had no openings and they happily took my Mamaw. They were lying to my Mamaw about them kicking her out saying it was our fault and we were making her leave. They wouldn’t wash her clothes and left her drawers full of clothes soaked in pee. They didn’t not take care of her well. I understand she could be difficult but she’s still human.

Alexis

Jun 2025

via Google

My husband was sent here for lymphdema rehab, but they weren't equipped for that. They only had someone who knew how to wrap his legs, there was no rehab for lymphdema there, he was left in a wheelchair that he could not fit in, for 30 minutes alone, and was put in a bed he could not fit in for over two weeks, which caused the swelling to only get worse, he urinated through his catheter, had to scream to get the nurses attention, they only had one ever on the floor. He ended up with sepsis shock because of that place and he died June 9th 2025! Do not send your loved ones there! He was only 41 years old! Taken from me and our kids!! I'm currently speaking to an attorney. Avoid this place at all costs. Your loved one might not come back. Update** June 20th 2025 I emailed them 4 days ago regarding my husband's death from their neglect and got no response. They say they take everything seriously, but looks like they just ignore you and keep neglecting people in their care!

Chad Hurst

Jan 2024

via Google

My mother in law has been to this facility many times. Bringing comfort to all of us knowing how well she was taken care of. Time after time they went above and beyond for our family and the care was top notch according to my mother in law even when we werent in to see her. For her to love the place says a ton in my opinion

Peggy Crawford

Aug 2021

via Google

I went to the Waters right after my surgery. They lied and said I would get therapy and use of their gym. I got admitted and they said their rehab section and gym was closed. I was put in quarantine and not allowed to leave my room. And it gets much worse.I was there 7 days and had to beg to get 1 shower. Sometimes would have to wait 30 min to an hour before they answer my light. I would pee on myself and had to just wait.One aid even called me a liar and said she just left my room. I was on the phone with my daughter and she did not come to my room. The final straw was I threw up my lunch and ask for a nausea pill at 1:00. The nurse finally brought it at 2:45. I told my daughter get me out of here. Social Services said what can we do. Too late, it was what you didn't do. My doctor said he will not send any more patients there. Please don't send your love one there. They will not take good care of them. Filing a complaint against them. I was neglected.

jessica ormonde

Jan 2021

via Google

DO NOT SEND ANY LOVED ONE HERE!!!!! My grandfather had to go after covid and other health issues. He was there for a month. They let him get countless blood sore, didn’t brush his teeth ONCE in 6 weeks, never changed his clothes, never had the physical therapy see him as the doctors ordered. They lied, they left him in sweats covered in urine and feces. Forgot to feed him numerous times. He lost 88 pounds in the time he was there. He was confused and lost his mind thought everyone was going to hurt or poison him. They ended up calling 911 after he wouldn’t let them touch him he was so paranoid and scared. The doctor and nurses reported this facility as not just neglect but severe elder abuse. I’m blown away at what awful shape they put him in. Don’t send anyone you may possibly love here.

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Government Inspection History

9 inspection visits in the last three years, 55 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 19, 2026Fire Safety StandardHealth ComplaintHealth Standard12 citations
  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 14, 2026

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2026

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 14, 2026

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 14, 2026

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 14, 2026

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2026

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 14, 2026

  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 14, 2026

Jan 30, 2026Health Complaint3 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 20, 2026

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 20, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 20, 2026

Feb 10, 2025Fire Safety StandardHealth Standard16 citations
  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 11, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 24, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2025

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2025

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 24, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

Nov 12, 2024Health Complaint1 citation
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2024

Oct 1, 2024Health Complaint1 citation
  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 21, 2024

Apr 26, 2024Health Complaint2 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 15, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 15, 2024

Dec 14, 2023Fire Safety StandardHealth Standard14 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 13, 2024

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 13, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 13, 2024

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2024

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2024

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2024

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2024

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2024

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2024

Nov 14, 2023Health Complaint3 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2023

Sep 15, 2023Health Complaint3 citations
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 12, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 12, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 12, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Waters of Batesville offer?

The Waters of Batesville offers Skilled Nursing / Long Term Care.

Where is The Waters of Batesville located?

The Waters of Batesville is located at 958 E Hwy 46 in Batesville, Indiana.

What do families say about The Waters of Batesville?

Reviews for The Waters of Batesville are overwhelmingly negative, with multiple families describing serious lapses in basic hygiene and medical care, including one report linking a resident's death to alleged neglect. A single family described excellent, attentive care, but this is an outlier among the reports available.

How did The Waters of Batesville do on recent health and safety inspections?

The Waters of Batesville had 9 government inspection visits in the last three years, with 55 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Waters of Batesville?

Submit the Request Information form on this page to connect with The Waters of Batesville and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Batesville.