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Washington Senior Living

1201 Newcastle

3.6(28 ratings)

Washington Senior Living — photo 11 / 5

Quick Facts

Total units
122
State survey issue
Reported F rating from Illinois health regulators
Rehab services
On-site physical and occupational therapy available
Reported facility condition
Reports of mold, leaks, and bed bugs

What Families Think

Reviews of Washington Senior Living are sharply divided: many families and even outside professionals praise the compassionate, attentive staff and describe good end-of-life and rehabilitation care, while a notable cluster of reviewers describe serious problems with cleanliness, staffing levels, and building upkeep. The community holds a 3.6 out of 5 rating from 28 Google reviews, reflecting this mixed experience.

The Good

  • Staff described as compassionate and attentive by many families
  • Nurses, CNAs, and PT/OT praised for quality rehab care
  • Strong emotional support during residents' final days
  • Building noted as clean and freshly disinfected by a visitor
  • Engaging activities like an Easter egg hunt for residents

The Bad

  • Multiple reports of understaffing, especially in the kitchen
  • Several reviewers describe odors, dirty floors, and poor cleanliness
  • Reports of mold, water leaks, and a bed bug infestation
  • One report of a state 'F' rating and unresolved maintenance issues
  • Some reviewers found the administrator dismissive or rude

AI-generated from reviews and community data.

About Washington Senior Living

Washington Senior Living is a skilled nursing / long term care community in Washington, Illinois. The community is licensed for up to 122 residents.

Families rate Washington Senior Living 3.6 out of 5 based on 28 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.6overall · 28 ratings combined

3.6★ on Google (28)

sierra l

Jun 2026

via Google

I know the staff deal with a lot of people everyday but the way they treat the families of the residents and the residents themselves is very disrespectful, they often seem annoyed. when we first took my grandfather there was food crumbs all over the drawers, they then kept him in his hospital gown all day, left all of his stuff on the floor in bags, he also wasn’t bathed for a week. the food is green and orange mush, they don’t know anything about the residents or care to ask. I wouldn’t recommend sending your love ones here.

Kylie Martin

Oct 2025

via Google

I am a local funeral director and unfortunately get to know the nursing homes in the area pretty well. Upon visiting WSL my first impression as I walked in the door was how clean the building smelled. It was warm and smelled freshly disinfected and fresh without being over powering. Every staff member greeted me with kindness and offered to assist me. The only reason I am not leaving a 5 star review based on my experience is the fact that the rooms are slightly outdated. I'm not sure if they have a regular maintenance staff employed there, but a fresh coat of paint in the resident rooms would really polish the place up a bit. I appreciate Brooke's professionalism and all of the staff that offered their help to me. Everyone working there had a professional appearance and was very clean. Great job in taking care of our aging population and keeping the standards of care they deserve!

Steven Ignacek

Oct 2025

via Google

First and formost this place has a F rating with the State of Illinois and is close to being shut down from the state as management and owners only care about the money and refuses to buy soap and other items needed so clean the place to save money and refuses to repair the building as its very run down and has major issues as mold, water leaks and after some digging they treat employees like trash and there is a admit named John and he lies and refuses to fix things and employees are walking out as the abuse they get from other managers and admits. Now to see the place is infested with bed bugs and admits refused to fix it. Stay away from this place if you care about your loved one.

Anita Jurick

Jul 2025

via Google

The staff here has been so amazing to work with and the Residents have been great to get to know.

Shayleigh Thompson

Jul 2025

via Google

I love all the residents and the staff is awesome!

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Frequently Asked Questions

What types of care does Washington Senior Living offer?

Washington Senior Living offers Skilled Nursing / Long Term Care.

Where is Washington Senior Living located?

Washington Senior Living is located at 1201 Newcastle in Washington, Illinois.

What do families say about Washington Senior Living?

Reviews of Washington Senior Living are sharply divided: many families and even outside professionals praise the compassionate, attentive staff and describe good end-of-life and rehabilitation care, while a notable cluster of reviewers describe serious problems with cleanliness, staffing levels, and building upkeep. The community holds a 3.6 out of 5 rating from 28 Google reviews, reflecting this mixed experience.

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