chad schaper
Jul 2025
Clean facility, great nursing and therapy team. Our family doctor recommended this place, we are pleased with the overall service. Thankful to everyone for taking care of my sister and getting her home quickly.
1 / 5Quick Facts
- Total units
- 99
- Medicare rating
- 5 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 99
- Inspections
- View history (25 citations)
CMS Care Compare
What Families Think
Families describe Washington Center as a clean, well-run skilled nursing and rehabilitation facility where nurses and therapists helped loved ones recover and return home. Several reviewers highlight kind, attentive staff and a smooth admissions process, though a couple of reviews mention that care staff are often stretched thin.
The Good
- Clean facility with no bad odors reported
- Nurses and therapy team praised for attentive care
- Smooth, welcoming admissions process
- Helped residents recover and safely return home
- Staff described as caring toward long-term dementia resident
The Bad
- Multiple reviewers note care staff are stretched thin
- One report of inconsistent food quality
AI-generated from reviews and community data.
Washington Center is a senior living community in San Leandro, California offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 18 reviews.
About Washington Center
Washington Center is a skilled nursing and long-term care facility in San Leandro, California, with a licensed capacity of 99 residents. The community serves patients recovering from acute illness or injury, as well as those requiring ongoing skilled care.
Families consistently praise the attentiveness and compassion of the clinical staff. Multiple reviewers highlighted that nurses and caregivers deliver patient, thoughtful care despite being stretched thin, a common reality in nursing homes. The facility maintains cleanliness standards that visitors notice on each visit. While food quality drew mixed comments, the kitchen responded to preferences by offering alternatives. Administrative processes, from initial calls through admission, are described as smooth and welcoming.
The community holds a 3.8/5 Google rating across 18 reviews. One family wrote that they "felt confident and at ease knowing our loved one would be in such a supportive environment." Another noted their brother with dementia "is safe and happy" after years as a resident. Most reviewers emphasized both the genuine care staff provide and appreciation for rapid discharge support when patients were ready to return home.
Types of Care at Washington Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Washington Center
3.8overall · 18 ratings combined
3.8★ on Google (18)
Silvia Bonilla
Mar 2025
My primary care doctor referred me to this place, I was nervous about the process as this was a first time for me. I did not expect to get such attentive care. There was some issues with the TV, but they were quick to fix it. food wasn't always the greatest, but they offered alternatives and that worked. These nurses and care takers have such a demanding job, yet they were all so patient and kind, they deserve the full 5 starts.
Anai Gonzalez Mendoza
Feb 2025
My mother in law just completed a two month stay here, and we were pleasantly surprised by how kind and caring everyone is. The facility is clean, every time I visited I never smelt any bad odors. Thank you to the staff who were a great support to help my mother get back on her feet and help me order what was needed to bring her home safely. I hope that we never have to comeback again, but if we do I truly would choose the same one. Thank you for your kindness and caring that you show us while my mother in law was at your facility.
Gabriela Alcantara
Jan 2025
The admissions team here made the entire process so smooth and welcoming. From the very first call, they were incredibly friendly, patient, and attentive to our needs. Like most nursing homes the staff is stretched thin but even so, you can tell they truly care, and it shows in every interaction. We felt confident and at ease knowing our loved one would be in such a supportive environment!
Brian Smith
Mar 2024
Happy Customer- my brother suffers from dementia and has been a resident at Washington Center for many years; he is safe and happy. The staff is friendly and caring. Like most Nursing homes the care staff is stretched thin, that said they take good care of my brother.
Government Inspection History
3 inspection visits in the last three years, 25 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Nov 7, 2024Fire Safety StandardHealth Standard6 citations
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 13, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 13, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 27, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 27, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 27, 2024
Oct 15, 2021Fire Safety StandardHealth Standard4 citations
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2021
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2021
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2021
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity B of L: potential for minimal harm, patternCorrected Nov 15, 2021
Feb 28, 2019Fire Safety StandardHealth Standard15 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2019
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2019
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2019
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2019
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2019
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2019
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2019
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2019
Provide a means of sharing information on occupancy/needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2019
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Severity B of L: potential for minimal harm, patternCorrected Mar 28, 2019
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity B of L: potential for minimal harm, patternCorrected Mar 28, 2019
Have a plan that describes the process for conducting QAPI and QAA activities.
Severity B of L: potential for minimal harm, patternCorrected Mar 28, 2019
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity B of L: potential for minimal harm, patternCorrected Mar 28, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Washington Center offer?
Washington Center offers Skilled Nursing / Long Term Care.
Where is Washington Center located?
Washington Center is located at 14766 Washington Avenue in San Leandro, California.
What do families say about Washington Center?
Families describe Washington Center as a clean, well-run skilled nursing and rehabilitation facility where nurses and therapists helped loved ones recover and return home. Several reviewers highlight kind, attentive staff and a smooth admissions process, though a couple of reviews mention that care staff are often stretched thin.
How did Washington Center do on recent health and safety inspections?
Washington Center had 3 government inspection visits in the last three years, with 25 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Washington Center?
Submit the Request Information form on this page to connect with Washington Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Washington Center? Claim this listing to update photos, pricing, and details. It's free.
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