1224 Rossmoor Parkway
4.5(127 ratings)· Walnut Creek average: 4.5
1 / 5CMS Care Compare
Families generally describe attentive, warm staff and effective physical/occupational therapy that helped loved ones recover from falls, surgeries, and other medical setbacks. Most reviewers highlight cleanliness, welcoming front-desk staff, and a caring rehab team, though one detailed account describes a multi-year billing dispute with the facility.
AI-generated from reviews and community data.
Walnut Creek Skilled Nursing & Rehabilitation Center is a skilled nursing and rehabilitation facility in Walnut Creek, California that provides short- and long-term nursing care and social services. The center accepts patients with complex medical issues and offers a safe, compassionate environment that encourages dignity and independence.
The facility's comprehensive rehabilitation program includes physical, occupational, and speech therapy services provided seven days a week. Staff have experience caring for people recovering from cardiac, orthopedic, neurological, and other conditions. Upon admission, the team consults with physicians to create personalized therapy programs tailored to each patient's needs and goals, with the aim of helping patients achieve maximum capability and return home as quickly as possible.
The center offers a sub-acute care program for residents recently released from the hospital, with a focus on reducing readmission risk and weaning patients off tracheostomy and ventilators. The facility employs nurses and respiratory therapists available 24 hours a day, along with therapists, social workers, dietitians, case managers, an internal medicine physician who visits every other day, and a pulmonologist who visits weekly.
Daily activities, an in-house beautician and barber, and pet visits are offered alongside delicious, healthy food including a lunchtime soup and salad bar. The facility is designed to serve medically fragile residents who require specialized services and support for their recuperation and quality of life.
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Help Me Choose4.5overall · 127 ratings combined
4.5★ on Google (127)
Peggy Crawford
Jul 2026
The staff were extremely welcoming and friendly. The electronic entry system was efficient which is close to what have done in other places before. The directions within the facility for the room numbers were very clear and easy to follow. I was quite impressed with this facility and the staff and the cleanliness.
James Thomas (ProudOG)
Jun 2026
My experience with Walnut Creek Skilled Nursing & Rehabilitation Center involved a billing dispute that took more than three years to resolve. The facility billed my 101-year-old uncle $1,425, claiming he had remained two days beyond his Medicare-covered stay. However, a Kaiser-affiliated physician had extended his stay for an additional two days of observation after he returned from the Kaiser Walnut Creek Emergency Department. What should have been a simple correction became a lengthy ordeal. Despite numerous phone calls, emails, letters, and other communications with both Kaiser and the facility, neither organization initially acknowledged that the physician had authorized the extension. The matter remained unresolved for more than three years, including an extensive complaint process with the California Department of Public Health. Although the Department initially did not substantiate my complaint, it later reversed course and ultimately confirmed that my complaint was substantiated. Sadly, my uncle passed away in May 2024 at the age of 103 before the matter was fully resolved. More than three years after the disputed charges were incurred, Kaiser finally paid the $1,425 bill. While I received verbal apologies from Kaiser, I never received any acknowledgment or apology from the facility. In my view, no family should have to spend years correcting what should have been a straightforward billing error involving an elderly patient
Tanya Schevitz
May 2026
My mom was in this facility for a month in spring 2026 after she fell and broke her hip. I was really nervous at first but the staff was outstanding. Everyone was so kind and caring and responsive to my many questions and concerns. The CNAs were great, really helpful with even the smallest request. Every person on the PT and OT staff is incredible! They all really care about each patient and work hard to help them progress. My heart swells with gratitude to them all, especially Ian who was always smiling and patient and made the sessions fun for my mom even when it really hurt to do the work. Ariel was wonderful as well on the therapy team! We were welcome to be at the facility any time we wanted during visiting hours and often went to my mom's therapy sessions or sat in the dining hall during meals or participated in activities with her, which was a good sign because it shows they have nothing to hide. The staff is very attentive and they treat everyone with respect. Nancy at the front desk was another highlight of every visit. When I toured the facility before my mom was admitted, her smiling welcome at the front calmed my nerves and made me realize it was going to be OK. The liaisons at the facility made my mom's transition home easy. I am so grateful to WC Skilled Nursing and Rehabilitation Center.
Jessie Worden
May 2026
Beautiful place with a gorgeous courtyard entry. Every staff member was really nice, welcoming, and helpful. It made my first visit here pleasant and easy to find my friend who I was visiting.
Sherri Merrick
Jan 2026
Very nice place. Nice employees. Especially the director , Rose Hatchers Nurse And the receptionist.
Walnut Creek Skilled Nursing & Rehabilitation Center offers Skilled Nursing / Long Term Care.
Walnut Creek Skilled Nursing & Rehabilitation Center is located at 1224 Rossmoor Parkway in Walnut Creek, California.
Families generally describe attentive, warm staff and effective physical/occupational therapy that helped loved ones recover from falls, surgeries, and other medical setbacks. Most reviewers highlight cleanliness, welcoming front-desk staff, and a caring rehab team, though one detailed account describes a multi-year billing dispute with the facility.
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