Angie Nwosu
Apr 2026
Clean facility, caring staff, and great support, from the management team.. Residents are treated with respect and professionalism. Highly recommend.
4.6(65 ratings)· Walnut Creek average: 4.6
1 / 6CMS Care Compare
Reviewers generally describe Bayberry as clean, welcoming, and staffed by attentive, well-trained caregivers, with several praising rehabilitation outcomes after hip and other injuries. One detailed negative review raises serious concerns about billing practices, discharge planning, and after-hours staff conduct. Overall sentiment is strongly positive, though the community could use updated renovations according to at least one reviewer.
AI-generated from reviews and community data.
Bayberry Skilled Nursing & Healthcare Center is a senior living community in Walnut Creek, California offering Skilled Nursing / Long Term Care and Assisted Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.6 out of 5 across 65 reviews.
Bayberry Skilled Nursing & Healthcare Center in Walnut Creek, California provides skilled nursing care for medically complex conditions including stroke, cardiac failure, respiratory illness, hip and knee replacements, spinal cord injuries, traumatic brain injury, and dementia. Licensed nurses deliver care 24 hours a day, seven days a week, performing assessments, medication administration, coordination of lab work and imaging, appointment follow-up, and physician communication.
The facility offers a variety of daily, weekly, and monthly activities designed to support residents' physical, spiritual, mental, and social recovery. A dedicated dietitian and nutritionist staff develop meals tailored to individual dietary restrictions, preferences, and requirements, including ethnic cuisine options. Residents may dine in a common dining room for socialization or request in-room meals, with medical nutrition therapy available to support wound healing, muscle development, and bone strength.
Bayberry operates a 36-bed secured special treatment unit that combines skilled nursing and rehabilitation services with on-site psychiatric and psychological services. The program emphasizes recovery, wellness, and discovery, working collaboratively with residents to build hope and empowerment, reduce stigma, improve self-esteem, encourage self-management, and support reintegration into the community as contributing members.
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Help Me Choose4.6overall · 65 ratings combined
4.6★ on Google (65)
Angie Nwosu
Apr 2026
Clean facility, caring staff, and great support, from the management team.. Residents are treated with respect and professionalism. Highly recommend.
Claudia Mercado
Apr 2026
Let me warn the patients and any referring Drs. Any and all medications they require you to ingest upon leaving you receive a bill from their pharmacy for everything they give.Never have I ordered any place tx patients been billed separately especially when you are charged thousands of $$ to be under their care.Pn that note not being discharged safely with no referral to physical therapy or aftercare inst.zi feel causing more injury and setting me back.The front office peps only interested in $$$.not so much patient care or success rateThank You on returning to try and make things right.Things should not have EVEN ended how it did. Very Unprofessional!I would like to add a post to my initial review...Don't get me wrong the facility staff and therepist are all knowledgeable and great.Being a 68 yr old I would of thought staff answering phones on the weekend would of been more respectful and compassionate for patients that had been leaving to visit their 95yr old mom every 2days.I am thankful for your staff that has enabled me to walk again in a short time.I was lead to believe your CNA was on the phone with you during her call to me.It was uncalled for her to call my contacts at almost midnight and again at 5am.I had no ride back at 10'30 pm on Sat and informed I would be back early Saturday am She called me all thru that night harassing me and my family.She told me to Uber or cab it back. Unsafe requests she said coming from you And after winning my appeal to stay a little longer from being discharged she self discharged me without a safe discharge plan or future therapy recommendations. And my belongings were put in plastic bags and told to pick up.The caring patient experience was thrown out the window and all the bad reviews will continue to follow the facility around .My days since leaving are used trying to continue with my therepy to walk, so this is my getting back to your call to me today
Marianna Wyer
Nov 2025
Visited my 85 yr old client who broke his hip and is currently rehabing at Bayberry Skilled Nursing facility. He loves it here. Says it's the best run rehabilitation hospital he has ever been in. Super attentive, very friendly, competent and patient staff who come immediately when summoned, work hard to make you comfortable and even harder to get you healthy again. Can't go wrong here. If you need rehabilitation services, come to Bayberry. You will not be disappointed.
gaby lien
Nov 2025
This is my husband’s first day here. So far all the stuff has been really nice and welcoming. Everyone comes and introduces themselves and makes you feel welcome. Rooms are shared and have a bathroom. Also a sliding door to go out to the patio. There is breakfast, lunch and dinner served with snacks in between. Place can use a more updated renovation. But overall is good.
Chinyere Odunze
Mar 2025
Bayberry Skilled Nursing & Healthcare Center is a place that needs to be commended for proficiency. I was overwhelmed by the reception I was given on my first day and on a subsequent visit. The staff are well trained and friendly. They have good behavior towards those they are caring for. I see clients looking happy and very comfortable as they move around in the place. The surrounding looks clean and beautiful with nice flowery plants.
4 inspection visits in the last three years, 36 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Feb 7, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2026
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2026
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2026
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2026
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2026
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2026
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2026
Meet requirements for the use of electrical equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2026
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2026
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2026
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2026
Provide a written emergency evacuation plan.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2024
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2024
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2024
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2024
Keep all essential equipment working safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2024
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2024
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2024
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 24, 2021
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2021
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2021
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2021
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2021
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2021
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2021
List the names and contact information of those in the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Bayberry Skilled Nursing & Healthcare Center offers Assisted Living and Skilled Nursing / Long Term Care.
Bayberry Skilled Nursing & Healthcare Center is located at 3526 Bayberry Drive in Walnut Creek, California.
Reviewers generally describe Bayberry as clean, welcoming, and staffed by attentive, well-trained caregivers, with several praising rehabilitation outcomes after hip and other injuries. One detailed negative review raises serious concerns about billing practices, discharge planning, and after-hours staff conduct. Overall sentiment is strongly positive, though the community could use updated renovations according to at least one reviewer.
Bayberry Skilled Nursing & Healthcare Center had 4 government inspection visits in the last three years, with 36 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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