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Bayberry Skilled Nursing & Healthcare Center

3526 Bayberry Drive

4.6(65 ratings)· Walnut Creek average: 4.6

Bayberry Skilled Nursing & Healthcare Center, photo 11 / 6

Quick Facts

Total units
4
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
99
Licensed operator
Pfi Residential Services, Inc
Specialized unit
36-bed secured psychiatric/rehab treatment unit
Nursing coverage
Licensed nurses provide care around the clock
Dining flexibility
In-room meals available as alternative to dining room

What Families Think

Reviewers generally describe Bayberry as clean, welcoming, and staffed by attentive, well-trained caregivers, with several praising rehabilitation outcomes after hip and other injuries. One detailed negative review raises serious concerns about billing practices, discharge planning, and after-hours staff conduct. Overall sentiment is strongly positive, though the community could use updated renovations according to at least one reviewer.

The Good

  • Staff described as attentive, friendly, and competent
  • Rehabilitation results praised, including post-hip-fracture recovery
  • Facility described as clean with pleasant grounds
  • Residents treated with respect, per multiple reviews
  • 24/7 licensed nursing care on-site

The Bad

  • One report of separate pharmacy billing causing unexpected charges
  • One report of unsafe discharge without therapy follow-up plan
  • One reviewer found the facility in need of updated renovation

AI-generated from reviews and community data.

Bayberry Skilled Nursing & Healthcare Center is a senior living community in Walnut Creek, California offering Skilled Nursing / Long Term Care and Assisted Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.6 out of 5 across 65 reviews.

About Bayberry Skilled Nursing & Healthcare Center

Bayberry Skilled Nursing & Healthcare Center in Walnut Creek, California provides skilled nursing care for medically complex conditions including stroke, cardiac failure, respiratory illness, hip and knee replacements, spinal cord injuries, traumatic brain injury, and dementia. Licensed nurses deliver care 24 hours a day, seven days a week, performing assessments, medication administration, coordination of lab work and imaging, appointment follow-up, and physician communication.

The facility offers a variety of daily, weekly, and monthly activities designed to support residents' physical, spiritual, mental, and social recovery. A dedicated dietitian and nutritionist staff develop meals tailored to individual dietary restrictions, preferences, and requirements, including ethnic cuisine options. Residents may dine in a common dining room for socialization or request in-room meals, with medical nutrition therapy available to support wound healing, muscle development, and bone strength.

Bayberry operates a 36-bed secured special treatment unit that combines skilled nursing and rehabilitation services with on-site psychiatric and psychological services. The program emphasizes recovery, wellness, and discovery, working collaboratively with residents to build hope and empowerment, reduce stigma, improve self-esteem, encourage self-management, and support reintegration into the community as contributing members.

Types of Care at Bayberry Skilled Nursing & Healthcare Center

Assisted LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room
  • Room Service

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Bayberry Skilled Nursing & Healthcare Center

4.6overall · 65 ratings combined

4.6★ on Google (65)

Angie Nwosu

Apr 2026

via Google

Clean facility, caring staff, and great support, from the management team.. Residents are treated with respect and professionalism. Highly recommend.

Claudia Mercado

Apr 2026

via Google

Let me warn the patients and any referring Drs. Any and all medications they require you to ingest upon leaving you receive a bill from their pharmacy for everything they give.Never have I ordered any place tx patients been billed separately especially when you are charged thousands of $$ to be under their care.Pn that note not being discharged safely with no referral to physical therapy or aftercare inst.zi feel causing more injury and setting me back.The front office peps only interested in $$$.not so much patient care or success rateThank You on returning to try and make things right.Things should not have EVEN ended how it did. Very Unprofessional!I would like to add a post to my initial review...Don't get me wrong the facility staff and therepist are all knowledgeable and great.Being a 68 yr old I would of thought staff answering phones on the weekend would of been more respectful and compassionate for patients that had been leaving to visit their 95yr old mom every 2days.I am thankful for your staff that has enabled me to walk again in a short time.I was lead to believe your CNA was on the phone with you during her call to me.It was uncalled for her to call my contacts at almost midnight and again at 5am.I had no ride back at 10'30 pm on Sat and informed I would be back early Saturday am She called me all thru that night harassing me and my family.She told me to Uber or cab it back. Unsafe requests she said coming from you And after winning my appeal to stay a little longer from being discharged she self discharged me without a safe discharge plan or future therapy recommendations. And my belongings were put in plastic bags and told to pick up.The caring patient experience was thrown out the window and all the bad reviews will continue to follow the facility around .My days since leaving are used trying to continue with my therepy to walk, so this is my getting back to your call to me today

Marianna Wyer

Nov 2025

via Google

Visited my 85 yr old client who broke his hip and is currently rehabing at Bayberry Skilled Nursing facility. He loves it here. Says it's the best run rehabilitation hospital he has ever been in. Super attentive, very friendly, competent and patient staff who come immediately when summoned, work hard to make you comfortable and even harder to get you healthy again. Can't go wrong here. If you need rehabilitation services, come to Bayberry. You will not be disappointed.

gaby lien

Nov 2025

via Google

This is my husband’s first day here. So far all the stuff has been really nice and welcoming. Everyone comes and introduces themselves and makes you feel welcome. Rooms are shared and have a bathroom. Also a sliding door to go out to the patio. There is breakfast, lunch and dinner served with snacks in between. Place can use a more updated renovation. But overall is good.

Chinyere Odunze

Mar 2025

via Google

Bayberry Skilled Nursing & Healthcare Center is a place that needs to be commended for proficiency. I was overwhelmed by the reception I was given on my first day and on a subsequent visit. The staff are well trained and friendly. They have good behavior towards those they are caring for. I see clients looking happy and very comfortable as they move around in the place. The surrounding looks clean and beautiful with nice flowery plants.

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Government Inspection History

4 inspection visits in the last three years, 36 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 8, 2026Fire Safety StandardHealth Standard16 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Feb 7, 2026

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2026

  • Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2026

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2026

  • Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2026

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2026

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2026

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2026

  • Meet requirements for the use of electrical equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2026

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2026

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2026

  • Provide a written emergency evacuation plan.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026

Jun 5, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2025

Jun 28, 2024Fire Safety StandardHealth Standard11 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2024

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2024

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2024

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2024

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2024

  • Keep all essential equipment working safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2024

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2024

Nov 19, 2021Fire Safety StandardHealth Standard8 citations
  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 24, 2021

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2021

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2021

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2021

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2021

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2021

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2021

  • List the names and contact information of those in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Bayberry Skilled Nursing & Healthcare Center offer?

Bayberry Skilled Nursing & Healthcare Center offers Assisted Living and Skilled Nursing / Long Term Care.

Where is Bayberry Skilled Nursing & Healthcare Center located?

Bayberry Skilled Nursing & Healthcare Center is located at 3526 Bayberry Drive in Walnut Creek, California.

What do families say about Bayberry Skilled Nursing & Healthcare Center?

Reviewers generally describe Bayberry as clean, welcoming, and staffed by attentive, well-trained caregivers, with several praising rehabilitation outcomes after hip and other injuries. One detailed negative review raises serious concerns about billing practices, discharge planning, and after-hours staff conduct. Overall sentiment is strongly positive, though the community could use updated renovations according to at least one reviewer.

How did Bayberry Skilled Nursing & Healthcare Center do on recent health and safety inspections?

Bayberry Skilled Nursing & Healthcare Center had 4 government inspection visits in the last three years, with 36 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Bayberry Skilled Nursing & Healthcare Center?

Submit the Request Information form on this page to connect with Bayberry Skilled Nursing & Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Bayberry Skilled Nursing & Healthcare Center? Claim this listing to update photos, pricing, and details. It's free.

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