VNA & Hospice of the Southwest Region
8 N Main StOwn this agency? Update your listing · Marketing for operators
Quick Facts
- Medicare quality
- 3.0 of 5 stars
- Medicare certified
- Since 1967
- Service model
- Care delivered in client's own home
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
What reviewers praise
- Home-based nursing and hospice care option
What reviewers flag
- No published pricing information available
AI-generated from reviews and community data.
VNA & Hospice of the Southwest Region is a home health agency serving St Albans City, Vermont offering Home Health.
About VNA & Hospice of the Southwest Region
VNA & Hospice of the Southwest Region is a non-profit home health agency serving clients in St Albans City, Vermont. Medicare-certified since 1967, the agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.
According to CMS data, the agency holds a quality star rating of 3.0 of 5 stars.
Types of Care at VNA & Hospice of the Southwest Region
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Medicare Quality of Care
VNA & Hospice of the Southwest Region is a Medicare-certified home health agency (certified since 1967). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency84%US 79%
- Rated their overall care 9 or 10 out of 1086%US 85%
- Care was given in a professional way88%US 89%
- The team communicated well86%US 86%
- The team discussed medicines, pain and home safety81%US 82%
349 completed patient surveys, 27% response rate.
Hospital outcomes
- Discharged to the community82%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
- Preventable hospital visits during care (lower is better)8%US 11%Better than
How patients did
- Care started within 2 days of referral97%US 94%
- Patients got better at walking or moving around85%US 83%
- Patients got better at getting in and out of bed88%US 83%
- Patients got better at bathing86%US 86%
- Patients' breathing improved88%US 85%
- Patients got better at taking medications correctly84%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations78%US 61%
Service area
VNA & Hospice of the Southwest Region reports serving 62 ZIP codes, including Rutland, Arlington, Bakersfield, Belmont, Bennington, Bomoseen, Brandon, Burlington, Cambridge, Castleton and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 477007. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does VNA & Hospice of the Southwest Region offer?
VNA & Hospice of the Southwest Region offers Home Health.
Where is VNA & Hospice of the Southwest Region located?
VNA & Hospice of the Southwest Region is located at 8 N Main St in St Albans City, Vermont.
Does Medicare cover care from VNA & Hospice of the Southwest Region?
Yes. VNA & Hospice of the Southwest Region is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
Do I need a referral to use VNA & Hospice of the Southwest Region?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit VNA & Hospice of the Southwest Region?
Submit the Request Information form on this page, or contact VNA & Hospice of the Southwest Region directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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