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Saint Albans Healthcare & Rehabilitation Center

596 Sheldon Road

4.2(87 ratings)

Part of Genesis HealthCare · 131 communities · 4.1★ average

Saint Albans Healthcare & Rehabilitation Center — photo 11 / 5

Quick Facts

Total units
115
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
115
Therapy services
On-site PT, OT, and speech therapy
Care option
Respite care available alongside long-term stays
Visitor security
Face recognition system for visitor check-in
Quality recognition
2024 AHCA/NCAL Bronze National Quality Award

What Families Think

Reviews for Saint Albans Healthcare & Rehabilitation Center are sharply split: some families describe a welcoming, well-organized rehab experience with attentive therapy staff, while others report serious lapses in basic care, cleanliness, and staffing. The facility offers skilled nursing, short-term rehab, and respite care, and is VA contracted with a 2024 AHCA/NCAL Bronze Quality Award, but several recent reviews raise safety and neglect concerns.

The Good

  • Friendly, welcoming staff during intake
  • On-site PT, OT, and speech therapy
  • VA contracted, veteran-focused care
  • Earned 2024 AHCA/NCAL Bronze Quality Award
  • Face recognition visitor check-in for security

The Bad

  • One report of no working showers for a week
  • One report of kitchen closures, limited food options
  • Multiple reports of staff shortages affecting care
  • One report of a nurse denying water and bathroom access
  • One report of unwashed laundry and unclean common areas

AI-generated from reviews and community data.

About Saint Albans Healthcare & Rehabilitation Center

Saint Albans Healthcare and Rehabilitation Center is a skilled nursing facility in Saint Albans, Vermont, offering post-hospital short-term rehabilitation, long-term care, and respite care. The facility serves individuals recovering from illness or injury and accepts Medicare, Medicaid, and most private insurances. It is a WE HONOR VETERANS community partner and VA contracted.

The center provides specialized orthopedic rehabilitation services, including treatment for joint replacement, injuries, and amputation. Physical and occupational therapy are central to the rehabilitation program, with staff focused on helping residents regain function and independence through tailored treatment plans. Respiratory therapy services are also available for patients with complex respiratory needs.

The facility features comfortable common and lounge areas where residents can gather with friends and family. Security measures include an alarm system to assist residents with cognitive deficits. Recreational activities and group therapy sessions are part of the daily programming, designed to support both physical recovery and social engagement.

Saint Albans Healthcare and Rehabilitation Center earned the 2024 AHCA/NCAL Bronze National Quality Award. The clinical team includes physicians with expertise in geriatric medicine, dementia-related behavioral disorders, and rheumatology, alongside nursing leadership, physical therapists, occupational therapists, and recreational staff dedicated to comprehensive resident care.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.2overall · 87 ratings combined

4.2★ on Google (87)

Mary Beth Naas

May 2026

via Google

DO NOT SEND A LOVED ONE TO THIS DUMP!! If I could do zero stars I would. They haven’t had running showers for patients in a week with no sight of that being remedied. PATIENTS CANNOT BATHE. The kitchen is closed and patients have been living on sandwiches with stale bread. Did I mention the asbestos removal? Even the staff will tell you not to leave a loved one there. As soon as we laid eyes on this place in person we IMMEDIATELY removed our family member. It looks like a run down, rent by the hour kind of sketchy motel you see in movies. My heart goes out to any person who has to endure that place.

Dorothy Hall

Apr 2026

via Google

The facility was very welcoming. My family had nothing but positive responses. Spoke with another patient and they were very happy with the staff and how they take such good care of them. Definitely would recommend this facility.

Kathleen Kilbourne

Mar 2026

via Google

Staff was friendly and knowledgeable, and made both my dad and I fèel welcomed. Intake was well organized, and they took time to answer questions. Consistent staffing, a clean and calm space, and many activities to participate in made this first encouter comfortable and safe. Face recognition check in provides security and ease of tracking visitors. Rehab services included OT, PT, and SPEECH SERVICES.

Rachel Burns

Feb 2026

via Google

A nurse felt comfortable denying my friend WATER in the middle of the night, telling her to "be quiet since others were sleeping and she could have water at breakfast-" she's 87 with a shattered femur. Today another nurse denied her bathroom visits, saying "she didn't need to go that frequently and to stop pressing the button-" let me remind you: she is EIGHTY-SEVEN w/ a SHATTERED FEMUR. A DIFFERENT nurse felt comfortable asking me, a disabled veteran who is NOT a patient at this facility and was just visiting my friend, why I needed my mobility aid 😃 It's wild to me how badly this place wants a lawsuit, but hey- w/e floats your boat I guess 🤷‍♀️

kygero

Dec 2025

via Google

When the walk up is unshoveled, creating access and hazard issues for people with mobility concerns, I have a problem. When my uncle's room was put on contact precautions during our visit and no one from the staff have informed my uncle or us what the circumstances are, I have a problem. When my uncle is complaining of an earache but not advocating for help because he's been told by staff that they're shorthanded, I have a problem. When breakfast debris remains in the cafeteria and its 4pm, I have a problem. When my uncle is wearing someone else's clothes because his weren't washed in a timely manner, I have a problem. As caregivers, we enter this field for a reason... and its not to play on your phone and talk bout your filthy shoes. Be better.

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Frequently Asked Questions

What types of care does Saint Albans Healthcare & Rehabilitation Center offer?

Saint Albans Healthcare & Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Saint Albans Healthcare & Rehabilitation Center located?

Saint Albans Healthcare & Rehabilitation Center is located at 596 Sheldon Road in Saint Albans, Vermont.

What do families say about Saint Albans Healthcare & Rehabilitation Center?

Reviews for Saint Albans Healthcare & Rehabilitation Center are sharply split: some families describe a welcoming, well-organized rehab experience with attentive therapy staff, while others report serious lapses in basic care, cleanliness, and staffing. The facility offers skilled nursing, short-term rehab, and respite care, and is VA contracted with a 2024 AHCA/NCAL Bronze Quality Award, but several recent reviews raise safety and neglect concerns.

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