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Viviant Healthcare Of Bristol

250 Bellebrook Rd

3.4(37 ratings)· Bristol average: 3.8

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Viviant Healthcare Of Bristol, photo 11 / 6

Quick Facts

Regulatory notice
Reported closure risk citing neglect (Nov 2023)
Former identity
Previously operated as Cambridge House
Corporate ownership
Corporate office located in New Jersey

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Viviant Healthcare Of Bristol are sharply divided: many families praise the compassionate nursing and rehab staff, cleanliness, and admissions support, while a substantial number of others describe serious lapses in basic care, unresolved billing issues, and a reported regulatory notice tied to neglect.

What reviewers praise

  • Staff frequently described as compassionate and caring
  • Multiple reviewers praise cleanliness and upkeep
  • Rehab and physical therapy outcomes noted as strong
  • Admissions staff (Sinda) singled out as helpful
  • Food quality praised by several families

What reviewers flag

  • Multiple reports of missed bathing, falls, and unanswered calls
  • Several accounts of medication or treatment not administered as prescribed
  • One serious complaint of months-long unresolved billing/refund dispute
  • Facility reportedly faced closure notice for neglect in late 2023
  • One report of a rude, unhelpful front-desk experience

AI-generated from reviews and community data.

Viviant Healthcare Of Bristol is a senior living community in Bristol, Virginia offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.4 out of 5 across 37 reviews.

About Viviant Healthcare Of Bristol

Viviant Healthcare of Bristol is a community offering assisted living and skilled nursing with long-term care in Bristol, Virginia. The facility provides 24-hour staffing, private rooms with private bathrooms, medication management by an on-site nurse, housekeeping, dietary accommodations, emergency call systems, wheelchair accessibility, and social activities in gathering spaces.

Reviews of Viviant are starkly divided. Some families report staff members who are caring and compassionate, with strong communication about resident progress and helpful responses to family concerns. Others describe serious problems: lack of basic care including bathing and prescribed medications, inadequate assistance with mobility and transfers, unclean rooms and facilities, and poor phone manners from staff. One reviewer noted mixed experiences with nursing staff, some very kind and others described as terrible. Cleanliness, staffing responsiveness, and care delivery appear to be areas where experiences vary significantly.

Types of Care at Viviant Healthcare Of Bristol

Assisted LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of Viviant Healthcare Of Bristol

3.4overall · 37 ratings combined

3.4★ on Google (37)

Joey Hawkins

Oct 2025

via Google ↗ · Report

One day we saw a car plow right down the hill with a police officer hanging on the side of the door punching the driver. Man, it was just like a movie.

Anthony Lewis

Nov 2023

via Google ↗ · Report

My mother has been a resident of this nursing home since August of 2020.The staff has always been kind and understanding of her condition and make me feel welcome and at home.I have become friends with many of the staff and residents.I don't know of another place I would trust my mother's care to.I hope that the issues reported in the media can be resolved.It would be a shame for so many nice people to be forced to relocate.Many have lived there longer than my mother and like it.

Cowan Gilmer

Nov 2023

via Google ↗ · Report

Facility facing closure beginning 11.10.23 for neglect. Read all about it on CMS nursing home compare website.

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Frequently Asked Questions

What types of care does Viviant Healthcare Of Bristol offer?

Viviant Healthcare Of Bristol offers Assisted Living and Skilled Nursing / Long Term Care.

Where is Viviant Healthcare Of Bristol located?

Viviant Healthcare Of Bristol is located at 250 Bellebrook Rd in Bristol, Virginia.

What do families say about Viviant Healthcare Of Bristol?

Viviant Healthcare Of Bristol carries a 3.4 out of 5 rating from 37 Google reviews. Reviews for Viviant Healthcare Of Bristol are sharply divided: many families praise the compassionate nursing and rehab staff, cleanliness, and admissions support, while a substantial number of others describe serious lapses in basic care, unresolved billing issues, and a reported regulatory notice tied to neglect. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Viviant Healthcare Of Bristol?

Submit the Request Information form on this page, or contact Viviant Healthcare Of Bristol directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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