MyLivingChoice

Vista View Post Acute

304 N. Melrose Dr

3.3(25 ratings)· Vista average: 4.3

Vista View Post Acute, photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
176
Rehab services
On-site physical and occupational therapy program
Care focus
Structured discharge and social services planning for each patient

What Families Think

Vista View Post Acute is a skilled nursing and rehabilitation facility in Vista, California, with a decidedly mixed reputation. Many families and patients praise the rehab team and specific staff members for helping residents recover after surgery or hospitalization, while other reviewers describe serious lapses in basic care, slow response times, and unprofessional staff conduct.

The Good

  • Rehab team (PT/OT) frequently singled out by name
  • Several reviewers reported strong recovery outcomes after rehab stays
  • Case managers and rehab director praised for daily family updates
  • Multiple reviewers called the facility clean and welcoming

The Bad

  • Multiple reports of slow response to call lights and requests for help
  • One report of prolonged neglect leading to repeated incontinence incidents
  • Several reports of unprofessional or disrespectful staff behavior, including a named lead nurse
  • One report describing sanitation and infection concerns tied to patient care

AI-generated from reviews and community data.

Vista View Post Acute is a senior living community in Vista, California offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.3 out of 5 across 25 reviews.

About Vista View Post Acute

Vista View Post Acute is a skilled nursing facility located in the heart of Vista, California. The facility provides compassionate, skilled nursing care 24 hours a day, supported by a dedicated team of professionals offering an array of rehabilitation services designed to help residents regain their independence and return to their homes.

The community recognizes the unique needs of its patients and provides a secure environment that meets both social and clinical needs while still promoting independence. Patients are empowered through individualized programs aimed at restoring maximum functionality, independence, and ability following hospitalization.

The care team works together with patients and their family members to determine the optimal treatment plan for each situation. Social Services staff assist both patients and their families, providing essential information, managing requests and concerns, and helping with care planning and discharge planning for each patient.

Positive and uplifting social programs and individualized activities are created to match patient needs and capabilities, and friends and family are welcome to join in these activities.

Types of Care at Vista View Post Acute

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Vista View Post Acute

3.3overall · 25 ratings combined

3.3★ on Google (25)

Matthew Weatherman

Jul 2026

via Google

I was there about 56 days. I couldn't sit up in bed when I got there but they got me up and sorta walking. I've been home about 48 hours. I miss it, even the food was good. All I can say about the staff is, well, very professional, and seemed to actually care. Jeeze, I hate saying nice things. Ah I found a gripe its hot in the summer. Can't blame them for that though.

Jaycie Douglas

Jul 2026

via Google

Do not go to this place on of their nurses don’t care about if you have issues with smells or chemicals. I don’t care if it’s for smell, there are other things she could have used. This is very unprofessional and yall can get a lawsuit. Do better

Sarah Richards

Jun 2026

via Google

The “lead” Eva won’t ever assist or help CNAS when they ask, and if she does help she has the biggest attitude and then talks badly about you. She Has made CNAs cry by the way she speaks to them, she is a heartless, inconsiderate, selfish woman. She should not work at a place that requires patience, love, and respect. Because she has none of those qualities. It’s all an act she puts up.

Keven Hernandez

Apr 2026

via Google

Where do I even start, first off as a CNA applying I’d imagine a room interview face to face. But nope, Dalila just shows me around the building and says this is that and that the workload is a lot that people give up and calls it a day to send me off for paperwork. No questions no expectations or even a face to face conversation of what’s to be seen here at this clinic or expected. Then I get passed over to a guy who laughs in my face after I ask if that’s the whole hiring process and he goes “well I guess if that’s all she asked you” this place had their patients lying with their heads on the side of the rails nearly falling with their call lights still on and no one to attend them. Very unprofessional very sad sight, made me literally back away from writing down any more of my information and took a step out. This place really needs to do better if that’s just what I seen off the 20 minutes I was there.

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Government Inspection History

9 inspection visits in the last three years, 67 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 19, 2026Health Complaint1 citation
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2026

Jul 31, 2025Health Complaint1 citation
  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2025

Jun 16, 2025Health Complaint2 citations
  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 10, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 10, 2025

May 1, 2025Fire Safety StandardHealth Standard11 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 28, 2025

  • Have elevators that firefighters can control in the event of a fire.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 28, 2025

  • Use approved construction type or materials.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 28, 2025

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 28, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 28, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 25, 2025

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 25, 2025

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 25, 2025

  • Create arrangements with other facilities to receive patients.

    Severity C of L: potential for minimal harm, widespreadCorrected May 28, 2025

  • Provide family notifications of emergency plan.

    Severity C of L: potential for minimal harm, widespreadCorrected May 28, 2025

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected May 25, 2025

Apr 7, 2025Health Complaint2 citations
  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 7, 2025

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 7, 2025

Sep 3, 2024Health Complaint1 citation
  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 1, 2024

Nov 21, 2023Infection ControlNo citations
Jun 21, 2021Fire Safety StandardHealth Standard27 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedCorrected Sep 8, 2021

  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 18, 2021

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 18, 2021

  • Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 18, 2021

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 18, 2021

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 22, 2021

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2021

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2021

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2021

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2021

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2021

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2021

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2021

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2021

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2021

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2021

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2021

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2021

  • Keep complete, dated laboratory records in the resident's record.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2021

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2021

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2021

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2021

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2021

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2021

  • Properly install and monitor supervisory attachments on automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2021

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2021

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2021

Sep 12, 2019Fire Safety StandardHealth Standard22 citations
  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 11, 2019

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 11, 2019

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2019

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2019

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2019

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2019

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2019

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2019

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2019

  • Include a process for Emergency Preparedness collaboration.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2019

  • Establish policies and procedures for medical documentation.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2019

  • Create arrangements with other facilities to receive patients.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2019

  • Establish roles under a Waiver declared by secretary.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2019

  • Provide emergency officials' contact information.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2019

  • Provide family notifications of emergency plan.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2019

  • Implement emergency and standby power systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2019

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2019

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2019

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2019

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2019

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2019

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Vista View Post Acute offer?

Vista View Post Acute offers Skilled Nursing / Long Term Care.

Where is Vista View Post Acute located?

Vista View Post Acute is located at 304 N. Melrose Dr in Vista, California.

What do families say about Vista View Post Acute?

Vista View Post Acute is a skilled nursing and rehabilitation facility in Vista, California, with a decidedly mixed reputation. Many families and patients praise the rehab team and specific staff members for helping residents recover after surgery or hospitalization, while other reviewers describe serious lapses in basic care, slow response times, and unprofessional staff conduct.

How did Vista View Post Acute do on recent health and safety inspections?

Vista View Post Acute had 9 government inspection visits in the last three years, with 67 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Vista View Post Acute?

Submit the Request Information form on this page to connect with Vista View Post Acute and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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