1 / 2CMS Care Compare
Vista Pacifica Center is a locked skilled nursing facility in Jurupa Valley that specializes in psychiatric and behavioral health care for adults with serious mental illness. Reviews are sharply split: one family praises the nursing staff's kindness, while several others describe serious safety incidents, alleged medical neglect, and mistreatment of residents.
AI-generated from reviews and community data.
Vista Pacifica Center IMD is a senior living community in Jurupa Valley, California offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.0 out of 5 across 13 reviews.
Vista Pacifica Center and Vista Pacifica Convalescent is a skilled nursing facility in Jurupa Valley, California, providing specialized care for residents with complex psychiatric and behavioral health needs. The campus includes a 108-bed locked skilled nursing facility and special treatment center for the mentally disordered, along with a 49-bed skilled nursing facility focused on behavioral health and gero-psychiatry.
The community has served residents for more than five decades through a team of experienced healthcare professionals committed to creating a supportive and welcoming environment. Care is built on a foundation of respect, teamwork, and individualized attention, with staff dedicated to enhancing quality of life and promoting independence.
Services provided include psychiatric support, medication management, behavioral health programming, and life skills development. The facility offers structured and therapeutic programming designed to help individuals with severe and persistent mental illness live as safely and independently as possible. Each resident receives an individualized care plan tailored to their unique needs, with coordinated care from medical and mental health professionals working together to promote stability and improve daily functioning.
The community emphasizes meaningful engagement and encourages residents to participate in their community while maintaining a safe and supportive setting. Staff work closely with each resident to support their therapeutic goals and foster a sense of value and dignity throughout their care experience.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose3overall · 13 ratings combined
3★ on Google (13)
Angel Leia
Sep 2023
I have been coming here to visit a friend I call my brother, I am all he has and these are people who care for his safety, when I come visit the nurses that bring him out all seem very kind and treat Arturo with love and respect not like a chore but like sometimg that is in them andI appreciate all their effort and humanity...👏✌️🫶 chore
Jacob Holford
Sep 2020
They let my mother develop Liver Failure because they refused to believe her when she said she was in Pain and Discomfort because they said "She is Schizophrenic, she says random things." She spent months in the ICU because of their Disregard for the Physical health of Patients.
yareth camacho
Jul 2019
Horrible place, extremely inhumane.
Stephanie Alley
Aug 2016
This place violates all residents rights. I have watched them force feed residents and watch tv in the "living room" after denying them their right to go back to their room to rest. One woman chocked on her food and continues to be force fed.
Geri Weston
Jun 2016
Staff seem very concerned re. Residents, but why have there been so many falls with a specific resident. Slips/ falls are not unusual for this type of facility,but falls where injury results in ER visit. Need for more overseeing of residents that are still able to ambulatet even wheelchair bound. Difficult residents need a more hands on approach to safer daily movement. Please keep a closer watch on those in your care.
9 inspection visits in the last three years, 45 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 27, 2025
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 27, 2025
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2025
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 7, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 7, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 21, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 21, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 18, 2024
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 18, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 25, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 1, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 5, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2022
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2022
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2022
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2022
Provide appropriate foot care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2022
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2022
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2022
Properly provide smoke detection systems in areas open to corridors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2022
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2022
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2022
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2022
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2020
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 25, 2020
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 25, 2020
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2020
Ensure that residents are free from significant medication errors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2020
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2020
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2020
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2020
Include a process for Emergency Preparedness collaboration.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2020
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2020
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Vista Pacifica Center IMD offers Skilled Nursing / Long Term Care.
Vista Pacifica Center IMD is located at 3674 Pacific Avenue in Jurupa Valley, California.
Vista Pacifica Center is a locked skilled nursing facility in Jurupa Valley that specializes in psychiatric and behavioral health care for adults with serious mental illness. Reviews are sharply split: one family praises the nursing staff's kindness, while several others describe serious safety incidents, alleged medical neglect, and mistreatment of residents.
Vista Pacifica Center IMD had 9 government inspection visits in the last three years, with 45 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Vista Pacifica Center IMD and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Vista Pacifica Center IMD? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Jurupa Valley.
SponsoredRedlands, California15.4 mi
4.8(96)
Assisted LivingMemory Care
Riverside, California0 mi
4.6(11)
Assisted Living
Riverside, California0 mi
5(2)
Assisted Living
Jurupa Valley, California0 mi
Assisted Living
Jurupa Valley, California0 mi
4(4)
Skilled Nursing / Long Term Care
Riverside, California0 mi
3.8(86)
Assisted Living
Home care agencies serving Jurupa Valley bring help to the house: daily living, companionship, and respite for family caregivers.
