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Visiting Nurses Agency-Western, photo 1

Quick Facts

Medicare quality
Certified, not yet rated

Home Health Compare

Medicare certified
Since 1995
Medicare certification history
Medicare certified since 1995
Ownership type
Nonprofit organization
Service scope
Includes medical social services in home visits

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

What reviewers praise

  • Nonprofit, mission-focused home health agency
  • Medicare-certified since 1995, decades of service
  • Offers skilled nursing and physical therapy
  • Includes medical social services and aide visits

What reviewers flag

  • No Medicare quality star rating published yet
  • No published pricing information available

AI-generated from reviews and community data.

Visiting Nurses Agency-Western is a home health agency serving Mena, Arkansas offering Home Health.

About Visiting Nurses Agency-Western

Visiting Nurses Agency-Western is a Medicare-certified home health agency serving Mena, AR and has been Medicare certified since 1995. Services offered in the home include skilled nursing, physical therapy, medical social services and home health aide visits. The agency is a nonprofit organization.

Medicare has not yet published a quality of patient care star rating for this agency, usually because it has too few recent patients for a reliable score.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Visiting Nurses Agency-Western

Home Health

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Medicare Quality of Care

Visiting Nurses Agency-Western is a Medicare-certified home health agency (certified since 1995). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.

Services offered

  • Skilled nursing
  • Physical therapy
  • Medical social services
  • Home health aide

What patients say

  • Would definitely recommend the agency77%US 79%
  • Rated their overall care 9 or 10 out of 1077%US 85%
  • Care was given in a professional way100%US 89%
  • The team communicated well100%US 86%
  • The team discussed medicines, pain and home safety96%US 82%

7 completed patient surveys, 16% response rate.

Hospital outcomes

  • Discharged to the community80%US 80%Same as

How patients did

  • Care started within 2 days of referral74%US 94%
  • Patients who had a fall with major injury (lower is better)0%US 1%

Service area

Visiting Nurses Agency-Western reports serving 14 ZIP codes, including Boles, Cove, Fort Smith, Greenwood, Hackett, Harvey, Hatfield, Huntington, Mansfield, Mena and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 047162. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Visiting Nurses Agency-Western offer?

Visiting Nurses Agency-Western offers Home Health.

Where is Visiting Nurses Agency-Western located?

Visiting Nurses Agency-Western is located at 600 Seventh Street in Mena, Arkansas.

Does Medicare cover care from Visiting Nurses Agency-Western?

Yes. Visiting Nurses Agency-Western is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.

Do I need a referral to use Visiting Nurses Agency-Western?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Visiting Nurses Agency-Western?

Submit the Request Information form on this page, or contact Visiting Nurses Agency-Western directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Mena.

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