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Visiting Angels Senior Home Care

1320 3rd St SW

4.8(33 ratings)· Roanoke average: 4.3

Visiting Angels Senior Home Care — photo 11 / 5

Quick Facts

Medication policy
Caregivers may only give pre-dosed medications
Billing practice
Upfront payment required for first two weeks

What Families Think

Families describe Visiting Angels Roanoke as a compassionate, responsive in-home care agency, with reviewers praising caregivers who show up on time and provide genuine emotional support, including during end-of-life care. The agency earns high marks (4.8 stars from 33 reviews) for coordination, communication with families, and handling complex needs like dementia care.

The Good

  • Compassionate caregivers praised repeatedly by families
  • Punctual and reliable staff
  • Responsive scheduling and communication from coordinators
  • Experience supporting dementia and hospice/end-of-life care
  • Caregivers build genuine relationships with clients and families

The Bad

  • One report that caregivers can only administer pre-dosed medications, not liquids or crushed pills
  • One report of required upfront payment for two weeks of service

AI-generated from reviews and community data.

About Visiting Angels Senior Home Care

Visiting Angels Senior Home Care in Roanoke, Virginia provides in-home senior care services serving Roanoke County, Roanoke City, Salem, and surrounding areas. The agency specializes in delivering personalized, compassionate care that enables aging adults to remain in the comfort of their homes while receiving professional support.

Care services include assistance with activities of daily living such as mobility, grooming, dressing, and cleaning, as well as diet monitoring, medication reminders, and meal planning and preparation. Caregivers also provide companionship through conversation, reading, and encouragement to participate in social activities, as well as assistance with neighborhood walks and outings to local destinations like the supermarket and library.

The agency offers specialized programs tailored to specific needs, including support for those with Alzheimer's disease and dementia care as seniors progress through various stages. Services also address end-of-life care, post-hospital recovery and preventative care, and assistance with adopting simple skills and technology to keep seniors engaged and connected. Care is designed to address mental, spiritual, and emotional needs alongside physical support.

Visiting Angels Roanoke VA maintains a 24-hour client support line and provides caregivers who communicate regularly with family members about the care recipient's well-being and any concerns that arise.

Types of Care

Assisted LivingHome Health and HospiceIndependent Living

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Reviews

4.8overall · 33 ratings combined

4.8★ on Google (33)

Emily Fielder

Apr 2026

via Google

We are incredibly grateful for the companionship, compassion, and exceptional care your caregiver has provided for my mother. I highly recommend the Visiting Angels team; we have had a wonderful experience.

Stephanie Landes

Nov 2025

via Google

I want to thank Visiting Angels for their care and support as my Dad transitioned from this earth to Heaven. We had several "angels" help us during the evenings over the course of about a week. Eve, our main point of contact and scheduler, was extremely kind, gracious and responsive to our questions. She really took us under her wing, explaining their services and ensuring my mom had support during the evenings. The angels I met were on time (if not early), courteous, and had a genuine desire to be of help to our family. God knew that the night my dad passed away, we would need their angel, Kay, with us. She was such a comforting presence, and her background of decades as a registered nurse brought us an experienced support who was also full of peace to help navigate this transition. As if being by our side when Dad passed wasn't enough, she then picked up my brother from the airport so we could stay at home and grieve, and then upon her return to my mom's home, assisted the Hospice nurse in preparing my father's body for the funeral home attendants. What stood out to me the most is that Kay came to my father's celebration of life service a month later. Seeing her and being able to hug her once again was so bittersweet. It was a reminder of both the grief and joy that we experienced that evening several weeks ago together with Dad's passing while knowing he was in our Savior's arms, but also was a shining example of her dedication to genuine care, support and love for our community and its families. If you are in need of home care services, I highly recommend Visiting Angels. Things to be aware of as you consider this support is to fully understand what the "angels" are allowed to do and not do -- especially when it comes to medication management. If I recall correctly, the angels could administer meds, as long as they were pre-dosed. Due to the complexity of liquid meds and in our case, crushing pills and adding water to make them in liquid form, I can see how it could be a challenge for some circumstances. I recommend families keep a log of what type, when and how much medication is administered, especially if you have multiple people involved in providing end of life care. Also highlight opportunities where the angels can be of support in the home. Our situation was a little tricky as we wanted overnight support for our mom, so cleaning and doing things around the apartment was rather limited to not disrupt rest, and admittedly our family was rather "hands on" in caring for our father! As for payment, we were required to pay up front for two weeks of service, however because we didn't utilize services for that long, the company provided us a refund, for which we were very appreciative. I will be forever thankful for Visiting Angels' services and the friendship created with Kay in particular.

Shelia

Mar 2025

via Google

I cannot express the exceptional care provided by Visiting Angels. All caregivers showed compassion and my mom was always happy when they arrived. If you are looking for someone who is on time trustworthy and compassionate I highly recommend Visiting Angels

Toni Rucker

Nov 2024

via Google

The Visiting Angels Team, led by Stacy, has been a life enhancing Blessing for our mother, our entire family. From the initial contact, efficient, collaborative planning, comprehensive assessment of our mother’s needs- medical appointments, dietary planning, light housekeeping, nutrition, cognitive enhancements, social, and community learning and engagement, Visiting Angels Team have truly exceeded our expectations, meeting every need. Stacy has made ideal matches for our Mother’s every need. The Care & Social attendants have shown great care, knowledge, and skill supporting, engaging, and meeting the needs and desires of our mother. The efficient, kind and professional communication, planning, and care, from the Administrative and Care Team Members is noted and appreciated. Thank you, Visiting Angel Team for your stellar care and support of our mother. With Visiting Angels, alongside our family, our mother is thriving and growing in health, social, and quality daily living. We are eternally grateful!

Julie Stone

Jan 2023

via Google

Visiting Angels is by far the best company for senior care here in Roanoke. I have tried several other senior care companies and Visiting Angels is the most professional, courteous, and caring. Their aides are all highly qualified and trained. My mother, who has dementia, needed additional care after suffering a broken elbow and the team at Visiting Angels was able to get a schedule made and filled quickly. I will definitely be calling on them in the future if my mother ever needs help again.

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Frequently Asked Questions

What types of care does Visiting Angels Senior Home Care offer?

Visiting Angels Senior Home Care offers Assisted Living and Independent Living.

Where is Visiting Angels Senior Home Care located?

Visiting Angels Senior Home Care is located at 1320 3rd St SW in Roanoke, Virginia.

What do families say about Visiting Angels Senior Home Care?

Families describe Visiting Angels Roanoke as a compassionate, responsive in-home care agency, with reviewers praising caregivers who show up on time and provide genuine emotional support, including during end-of-life care. The agency earns high marks (4.8 stars from 33 reviews) for coordination, communication with families, and handling complex needs like dementia care.

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