Visiting Angels is an at-home care agency serving seniors in Middletown, Delaware. The agency provides assistance with activities of daily living, medical support, companionship, help with appointments and errands, and flexible scheduling tailored to clients' changing needs.
Reviewers consistently praised the agency's responsiveness, professionalism, and compassion. Multiple families noted that staff communicated clearly, adjusted care schedules quickly when circumstances changed, and went beyond standard duties to support both clients and their families. One reviewer described the experience as "handled with the utmost professionalism, compassion, and attention to detail" from initial contact through ongoing care. Families also highlighted the agency's ability to accommodate urgent requests, such as securing two shifts of care within 24 hours to support a client returning home from the hospital. One reviewer wrote, "they call me and text me every time I need to talk."
The vast majority of reviews were five-star ratings, though one reviewer reported concerns about professionalism and transparency. Most families emphasized feeling their loved ones received genuine, skilled, and kind care from caregivers and office staff alike.