Bon jour
May 2026
My mom broke her hip andwas there for five weeks. we highly recommend them. The staff were amazing. The facility was clean and very visitors, friendly.
Villa Valencia Healthcare Center
25000 Calle De Los Caballeros4.7(151 ratings)· Laguna Hills average: 4.2
1 / 6Quick Facts
- Total units
- 59
- Medicare rating
- 3 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 59
- Inspections
- View history (64 citations)
- Therapy services
- On-site physical, occupational, and speech therapy teams
- Outside physician access
- Residents' own physicians can visit them on-site
CMS Care Compare
What Families Think
Families describe Villa Valencia as a well-run skilled nursing and rehab center where physical and occupational therapy staff get patients moving quickly, and where administrators and nurses are noted for personal, attentive care. Reviewers consistently praise cleanliness, staff warmth, and food quality, though one review flagged that caregiving staff can feel stretched thin at times.
The Good
- Effective PT/OT rehab, patients often walk quickly
- CNAs and nurses described as patient and compassionate
- Administrator personally checks on residents daily
- Facility kept clean with fresh daily upkeep
- Meals accommodate special diets and get high marks
The Bad
- One report of caregiving staff being short-handed and stressed
AI-generated from reviews and community data.
Villa Valencia Healthcare Center is a senior living community in Laguna Hills, California offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.7 out of 5 across 151 reviews.
About Villa Valencia Healthcare Center
Villa Valencia Healthcare Center is a skilled nursing facility in Laguna Hills, California, offering rehabilitation services and nursing care. The community is designed to create a safe, comfortable, and therapeutic environment to help patients gain independence and facilitate recovery.
The facility provides skilled nursing and rehabilitation services, with physical therapy and occupational therapy teams available for treatment. The community emphasizes a clean environment and organized operations, with spacious rooms and daily fresh room maintenance.
Villa Valencia offers daily activities and themed events to support resident engagement and social connection. The nursing staff is described as professional, friendly, and knowledgeable in patient care.
Types of Care at Villa Valencia Healthcare Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Villa Valencia Healthcare Center
4.7overall · 151 ratings combined
4.7★ on Google (151)
Lucy Newkirk
Mar 2026
I've visited fair share of skilled nursing/rehab centers, and Villa Valencia is the absolute best I've seen. The admins, the nurses, the speech/occupational/physical therapists, the guys in the kitchen, the cleaning staff, the maintenance folks. Wow. I am genuinely curious how they attract and retain such angelic CNAs. The CNAs put up with so much anger, meanness, and frustration from my dad who spent 5 weeks there after an emergency hip replacement. I never once saw a scowl, a sigh of frustration, or impatience from them. Just constant, steady patience. To be fair, the food itself was so-so but, hey, it was nutritious and got my cranky old dad healed and on his way. Much love and gratitude to everyone at Villa Valencia. My family was blessed to be in your care.
Lori Bledsoe
Feb 2026
Everyone I met was kind, caring and compassionate. The PT team are fantastic. They had me up and walking outside and ready to go home. The nursing staff worked with me to give me my meds in a way tolerate to me - they care! On the care giving side, they are short handed which can be stressful! Meals are surprising good and they can accommodate special diets.
Stephanie M
Nov 2025
Villa Valencia is really really nice. My Mom has been to a number of SNF over the past 10 years and it’s the absolute best. RN Joy greeted us with a warm smile and infectious enthusiasm; receptionist Karen is professional detail-focused and exceptionally organized; the director Spencer checks on my Mom daily and makes her feel cared for and important. The PT staff have done wonders for her strength- she’s now able to walk on the outside of the building and in the garden with their kind assistance. For visitors it is open spacious and airy with ample parking. Mom also likes the food - especially the soup - and has gained weight during her stay and she says that it’s as good as home since they have bingo, arts and crafts, and frequent guests as entertainment. Lastly, her Hoag internal medicine physician Dr Wollank has personally visited her twice and has kept close contact with us to monitor her progress. It’s really a special place
John Mazurek
Aug 2024
I was recently a patient at Villa Valencia and can't write enough great things about the place.. it all starts with a great administrator, Spencer Nordfelt. He would great me by name and always had a smile as he inquired about my progress. The OT and PT staff were helpful, encouraging, and got me moving. They were fun to work with. The nurses were all knowledgeable as they answered all my questions plus they all found time to chat and check on me. The support staff kept the place running like a fine machine. I was actually able to check out early, first time ever from a medical facility. And finally the food. Awesome in a word. I had to control myself from over eating. Good flavor even on my restricted diet. I'd like to come here for lunch ! In summary, this is a fantastic facility and I give it my highest praise. John Mazurek
Government Inspection History
13 inspection visits in the last three years, 64 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jan 21, 2026Health Complaint2 citations
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 6, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Feb 6, 2026
Oct 10, 2025Health Complaint5 citations
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 30, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2025
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Oct 31, 2025
May 16, 2025Fire Safety StandardHealth Standard23 citations
Have properly located and lighted "Exit" signs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2025
Keep all essential equipment working safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2025
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2025
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2025
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2025
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2025
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2025
Meet requirements for the installation and maintenance of electrical systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2025
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2025
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2025
Have power receptacles that are properly grounded.
Severity C of L: potential for minimal harm, widespreadCorrected Jun 5, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity C of L: potential for minimal harm, widespreadCorrected Jun 5, 2025
Implement a program that monitors antibiotic use.
Severity B of L: potential for minimal harm, patternCorrected Jun 12, 2025
Dispose of garbage and refuse properly.
Severity B of L: potential for minimal harm, patternCorrected Jun 12, 2025
Apr 2, 2025Health Complaint1 citation
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Apr 12, 2025
Feb 20, 2025Health Complaint1 citation
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Mar 17, 2025
Jan 27, 2025Health Complaint1 citation
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 10, 2025
Sep 5, 2024Health Complaint1 citation
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Oct 4, 2024
Jul 24, 2024Health Complaint1 citation
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Aug 9, 2024
Jun 13, 2024Fire Safety StandardHealth Standard9 citations
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 15, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 15, 2024
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 2, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 2, 2024
Provide primary/alternate means for communication.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2024
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2024
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2024
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2024
Feb 21, 2024Health Complaint1 citation
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 8, 2024
Oct 4, 2023Health Complaint1 citation
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 27, 2023
Aug 24, 2023Health Complaint1 citation
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Sep 15, 2023
Nov 10, 2022Fire Safety StandardHealth Standard17 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 10, 2022
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 10, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2022
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2022
Address subsistence needs for staff and patients.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2022
Provide emergency officials' contact information.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2022
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2022
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2022
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2022
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2022
Provide and implement an infection prevention and control program.
Severity B of L: potential for minimal harm, patternCorrected Dec 10, 2022
Report COVID19 data to residents and families.
Severity B of L: potential for minimal harm, patternCorrected Dec 10, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Villa Valencia Healthcare Center offer?
Villa Valencia Healthcare Center offers Skilled Nursing / Long Term Care.
Where is Villa Valencia Healthcare Center located?
Villa Valencia Healthcare Center is located at 25000 Calle De Los Caballeros in Laguna Hills, California.
What do families say about Villa Valencia Healthcare Center?
Families describe Villa Valencia as a well-run skilled nursing and rehab center where physical and occupational therapy staff get patients moving quickly, and where administrators and nurses are noted for personal, attentive care. Reviewers consistently praise cleanliness, staff warmth, and food quality, though one review flagged that caregiving staff can feel stretched thin at times.
How did Villa Valencia Healthcare Center do on recent health and safety inspections?
Villa Valencia Healthcare Center had 13 government inspection visits in the last three years, with 64 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Villa Valencia Healthcare Center?
Submit the Request Information form on this page to connect with Villa Valencia Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Villa Valencia Healthcare Center? Claim this listing to update photos, pricing, and details. It's free.
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