Vykki Dauphiney
Apr 2026
The physical therapy Rehab dept is the best I have ever experienced. Grace, 1 of the PT providers, she was amazing. Showed so much care and concern 4 me & my personal care & rehab. I genuinely felt her care 4 me.
Villa Health Care Center
8965 Magnolia Avenue
3.6(61 ratings)
1 / 5Quick Facts
- Room setup
- Rooms sometimes shared by three patients
- Nursing leadership
- Director of Nursing has over 20 years tenure
What Families Think
Reviews for Villa Health Care Center are sharply split: many families and patients praise the physical therapy team and describe attentive, caring nursing staff who helped them recover after surgery, stroke, or hospitalization. At the same time, a notable number of reviewers report serious concerns, including allegations of patient abuse, missing belongings, slow response to call bells, and communication breakdowns with families.
The Good
- Physical therapy team frequently singled out as excellent
- Staff described as attentive, kind, and encouraging
- Facility and rooms often described as clean and fresh-smelling
- Social services and case managers praised for discharge help
- Several reviewers say food quality was good
- Long-tenured Director of Nursing noted for high standards
The Bad
- Multiple reports of slow response to call bells for help
- One detailed report of a CNA hitting a patient, allegedly covered up
- Several reports of missing or stolen personal belongings
- One report of a patient's death after MD was not notified of her condition
- Some reviewers describe rude or unresponsive office and nursing staff
- Rooms sometimes shared by three patients with limited privacy
AI-generated from reviews and community data.
About Villa Health Care Center
Villa Health Care Center is a skilled nursing and rehabilitation facility located on Magnolia Avenue in Riverside, California. The center focuses on providing 24-hour skilled care and rehabilitation services for patients recovering from illness, injury, or surgery.
The community places emphasis on maintaining high medical integrity while fostering team spirit among its staff, aiming to create a comfortable and friendly environment for both patients and visitors. Rooms and common areas are kept clean, and patients have access to personal amenities such as their own phone and television.
Rehabilitation services are a core offering, with a physical therapy team that works with patients to help them reach recovery goals, including care following procedures such as knee surgery. The rehab department is described as attentive to patient safety throughout the recovery process.
The dietary department prepares meals tailored to patients' needs, aiming to provide attractive and healthy dining options during a patient's stay.
Villa Health Care Center supports patients and families through what can be a difficult transition period, striving to make the process of care and recovery as informed and comfortable as possible.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.6overall · 61 ratings combined
3.6★ on Google (61)
LaDoris Boozer
Nov 2025
My husband was referred to this facility after he suffered a stroke. I did a surprise check before okaying him to go there. The staff was wonderful. They took excellent care of my husband. The director and other staff was so easy to talk to if there was an issue and they took care of it immediately. Physical therapist. There are wonderful. They work digitally with all their patients. I would highly recommend this place to anybody who is needing to go to a rehab facility. It is clean. It is well organized. The food is pretty good. My husband enjoyed it and he's an extremely picky eater. The nursing staff was wonderful, very attentive to the patients. Like I said, if you're looking for a facility I would look at this one. I'm praying we never have to use a rehab facility, but if we do this will be the one we choose.
Chris VanSoest
Sep 2025
The staff is friendly and attentive to both the residents and visitors. The food service has been outstanding with good quality and a good variety of meals. My mothers care has been brilliant and she has enjoyed her stay.
jacob Santana
Jul 2025
This facility is phenomenal the administrative office staff, the nurses the CNA laundry, maintenance activities physical therapy. They are all phenomenal. They did me justice. I love this place. If I could afford it I would stay here forever. That’s how well maintained and clean it is I give it five star I’ve been to the Luxor hotel in Vegas. This is just like it.
Maurice L Thomas
Mar 2025
I am writing this review to express my concerns regarding the care my Vietnam veteran father received at this nursing facility. My mother purchased hygiene items for him to ensure his comfort, but we were disappointed to find that these items went missing. This situation is particularly concerning given the expectation of compassionate and professional care in such a facility. Upon my return, I intend to discuss this matter with the responsible authority in regard to my father's well-being. Trusting the staff with the care of our loved ones is of utmost importance, and this incident has left us feeling quite unsettled.
Frequently Asked Questions
What types of care does Villa Health Care Center offer?
Villa Health Care Center offers Skilled Nursing / Long Term Care.
Where is Villa Health Care Center located?
Villa Health Care Center is located at 8965 Magnolia Avenue in Riverside, California.
What do families say about Villa Health Care Center?
Reviews for Villa Health Care Center are sharply split: many families and patients praise the physical therapy team and describe attentive, caring nursing staff who helped them recover after surgery, stroke, or hospitalization. At the same time, a notable number of reviewers report serious concerns, including allegations of patient abuse, missing belongings, slow response to call bells, and communication breakdowns with families.
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