Vernon Rehabilitation and Healthcare Center is a skilled nursing and long-term care facility in Vernon, Connecticut, with a licensed capacity of 120 residents.
Families consistently highlight the warmth and attentiveness of staff across all roles, CNAs, nurses, and aides greet visitors with genuine friendliness and go beyond assigned duties to connect with residents. One family noted that a CNA spent time playing cards with their mother and made Valentine decorations, even though she wasn't assigned to their care. Staff maintain an upbeat, patient demeanor during rehabilitation work and daily interactions. The facility itself is described as clean, nicely decorated, and inviting, with food that residents find appetizing and well-prepared.
Families also appreciate the flexibility of the facility, one unscheduled tour request was accommodated, and the care outcomes: residents in short-term rehab have returned to their previous living situations feeling restored, while those in longer-term or memory care units receive continuous, attentive oversight. Activities like outings and social engagement are part of daily life.
Vernon Rehabilitation and Healthcare Center holds a 4.6 out of 5 rating based on 175 Google reviews, with recent feedback emphasizing staff competence, patience, and genuine care.