pianette802
Jul 2026
My band: WDC the crew performed today for your residents Cousin cousin. What a wonderful audience they are! The staff also is very attentive, kind and considerate of us giving us a proper room to plan and plenty of room.
Complete Care At Fox Hill
1253 Hartford Tpke
4.5(197 ratings)
1 / 5Quick Facts
- Total units
- 120
- Medicare rating
- 3 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 120
- Family communication
- Regularly scheduled patient care conferences for families
- Rehab focus
- Programs aimed at reducing preventable hospital readmissions
CMS Care Compare
What Families Think
Reviewers of Complete Care at Fox Hill largely describe attentive, kind staff and a clean, quiet environment, with several families praising the CNAs and LPNs who cared for loved ones through multiple stays. However, one detailed report describes serious neglect, including failure to arrange post-surgical care and rude staff, suggesting care quality may vary depending on the level of assistance a resident needs.
The Good
- Staff described as attentive, kind, and considerate
- Facility kept clean with no unusual odors
- Strong CNA and LPN care noted across repeat stays
- Quiet, comfortable atmosphere for residents
- Regular patient care conferences to keep families informed
- Activities like live music performances for residents
The Bad
- One report of neglected post-surgical care and missed appointments
- One report describes rude staff and poor communication with families
- Care quality reported as inconsistent depending on resident's needs
AI-generated from reviews and community data.
About Complete Care At Fox Hill
Complete Care at Fox Hill is a post-acute, skilled nursing, and long-term care community in Vernon, Connecticut. The facility tailors its services to provide a comfortable, enriching, and engaging experience for residents, with a focus on personalized care and support.
The community emphasizes rehabilitation and recovery, offering programs designed to support patients in reaching their rehabilitation goals and successfully transitioning home. Staff work collaboratively with patients to implement strategies that reduce preventable hospital readmissions following post-acute stays.
The facility maintains a clean environment and holds regularly scheduled patient care conferences to ensure excellent communication between staff and families. Additional services are available and can be arranged to meet individual resident needs.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.5overall · 197 ratings combined
4.5★ on Google (197)
Waqqas Kazmi
May 2026
I’ve been visiting a friend who is a patient here for several months. She seems satisfied with the care she is receiving from the staff, but wants to go home. The staff seems attentive and friendly to me as well. She is quiet and stays to herself but the staff is encouraging her to get involved with some of the activities available. She’s not crazy about the food. But she lives with it. That’s a sad thing. I’ve found Fox Hill. To be very clean. I don’t really smell any unusual odors The atmosphere is quiet If one has to be in a nursing home, I would say this is a good place to be
Albina Belisle
May 2026
So this was my third time having my mother in this facility and the first was two years ago and she broke her hip and the second was when she broke some ribs and then the third was just past Christmas where she had a really bad open wound infection in her leg and the staff there was phenomenal. Whether they were CNA or an LPN, they took really good care of my mother and that’s all I could ask for.
Barbara Bielecki
Jan 2026
The patient has been given as much care as possible given the timing of the holidays. Patient is a large part..cooperation with staff is crucial. 90 per cent of the staff are so accommodating. Everyone praises the Veterans of our country, this staff are my heroes. The job they do to save lives like my patient is amazing. Thank you guys for your service.
kasey oehmsen
Sep 2025
This place is awful. The neglect I have witnessed of my mom and so many other patients is actually frightening how this place is still open. My mom needed surgery and they said they would take care of setting her appointments up and getting transportation. She was there for weeks and nothing was ever set up. This cause permanent issues to her injuries. They do not clean them or care for them in the slightest. Some nurses are amazing but it is very few of them. If you care about your loved one at all, do not allow them to come here. So many of the workers here are beyond rude and getting any information out of them is impossible. If your loved one can get around and do tasks on their own without help, then this place is somewhat decent but if they need any kind of care, do not bring them here.
Frequently Asked Questions
What types of care does Complete Care At Fox Hill offer?
Complete Care At Fox Hill offers Skilled Nursing / Long Term Care.
Where is Complete Care At Fox Hill located?
Complete Care At Fox Hill is located at 1253 Hartford Tpke in Vernon, Connecticut.
What do families say about Complete Care At Fox Hill?
Reviewers of Complete Care at Fox Hill largely describe attentive, kind staff and a clean, quiet environment, with several families praising the CNAs and LPNs who cared for loved ones through multiple stays. However, one detailed report describes serious neglect, including failure to arrange post-surgical care and rude staff, suggesting care quality may vary depending on the level of assistance a resident needs.
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Nearby Communities
Other senior living options within 25 miles of Vernon.
