MyLivingChoice

Valley View Care Center

1050 Four Mile NW

2.8(50 ratings)· Grand Rapids average: 4.2

Valley View Care Center, photo 11 / 2

Quick Facts

Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
139
Therapy availability
PT, OT, and speech therapy offered seven days a week
Care focus
Serves as a bridge of care from hospital to home

What Families Think

Reviews of Valley View Care Center are sharply mixed: several families and rehab patients praise specific nurses, aides, and therapists by name for compassionate, effective care, while at least one review describes serious cleanliness and management problems. The community focuses on short-term rehabilitation with daily therapy access alongside longer-term residential care.

The Good

  • Nurses and aides praised by name for attentive care
  • Physical, occupational, speech therapy available seven days a week
  • Activities described as engaging, varied, and stimulating
  • Staff described as caring, communicative, and treating residents like family
  • Transportation provided to outside doctor appointments

The Bad

  • One detailed report of poor cleanliness and lingering odors
  • One report describing unresponsive management and declining care quality
  • One report claiming inconsistent access to therapy and physician visits
  • Google rating of 2.8 suggests inconsistent experiences overall

AI-generated from reviews and community data.

Valley View Care Center is a senior living community in Grand Rapids, Michigan offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Social Activities and Salon / Barber. Families rate it 2.8 out of 5 across 50 reviews.

About Valley View Care Center

Valley View Care Center is located on Four Mile Road in Grand Rapids, Michigan. The community specializes in short-term rehabilitation, serving as a bridge of care from the hospital to home, and also provides a family atmosphere for long-term care residents.

Physical, occupational, and speech therapy are available seven days a week, supporting residents working toward recovery and continued wellbeing.

Modern amenities include Wi-Fi, flat screen TVs, cable TV, a salon and barbershop, and restaurant-style dining.

The care team emphasizes treating residents as family, aiming to create a comfortable and supportive environment for both short-term rehabilitation and long-term care needs.

Types of Care at Valley View Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible
  • Wi-Fi / High-Speed Internet

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Valley View Care Center

2.8overall · 50 ratings combined

2.8★ on Google (50)

Lois Kriscunas

Apr 2026

via Google ↗

My sister has been at Valley View for 2 years and our family couldn’t be happier with the care she receives. She knows all the staff and they treat her with love, dignity and respect. The Activities are exceptional!!! Everyday is filled with multiple fun projects, cooking and entertainment which all helps to stimulate her mind and body. She receives excellent care including transportation to outside doctor appointments. We can’t say enough about the staff, they are caring, great communicators, compassionate and professional. We feel blessed that she is well taken care and has made a new family and home.

Sheldon Williams

Mar 2026

via Google ↗

I have the pleasure of giving my thoughts an option of my rehab at valley view care center.I came here from another care center I can say I was on my death bed in the process of dying.I left that center to come here I was a mess I felt that I destroyed every thing that meant something to my family,my children;and my relationship with God.Thru the Grace of God I was given another chance.The place that I am now leaving was the place that God wanted me to be.Hear I blessed to be in the care of some of the best professionals who took care of me helped me get my life together them and grace of God brought me thru.I would tell any who was looking for a place that will help you and love you it's Valley view care center.My 2and half years her was the best experience I had ever known.I can truly say that I Love the people here at VVCC I'm leaving now God bless you all for helping me I will never forget you all thank you.Sheldon Williams🙏🏾

Cyndi Browne

Jan 2026

via Google ↗

I stayed at Valley View Care Center for three weeks and experienced the best care. Nurse Wendy was very patient, caring, and experienced in changing my wound vac My day aides Jodi and Christina were very kind and always came to my room in a timely manner when I needed help. My Physical Therapists Kim and Jacob did an excellent job getting me strong and walking well and my Occupational Therapist Madalyn helped me gain the confidence I needed to overcome my fear of showering with a wound vac. I would recommend Valley View Care Center to anyone who wants professional, caring, excellent care. Thank you to everyone at Valley View Care Center who helped me become successful at home again.

Ellen Counihan

Dec 2025

via Google ↗

Our brother John has been at Valley View Care Center for almost a year and we are so grateful. When we enter it's bright and clean with a cordial receptionist at the front desk. On a sunny day, the hallway going to John's room is flooded with bright light. The competent, caring and wonderful staff have been a godsend. Wendy, Jody, Marti, April...the list is long, but you know who you are and this family sees you, along with John and we appreciate you. Running a facility like Vally View is no easy task and nothing is perfect when you have patients who need this level of care. I know this having worked in this building over 40 years ago. It's hard work that takes patience, kindness and understanding...even on your worst day. This profession and these people have a special place in our hearts. So many thanks to you all! Ellen Ebers Counihan and Jack Counihan Fran Ebers Rollert and Garrick Rollert

Beth Sexton

Nov 2025

via Google ↗

The staff is the only good thing about this home. There are some nice people that work there. Management sucks! My dad has gone down hill fast in the place, no one seems to care about that. The place is Not clean! The windows have had Cobwebs for years. Everything is in disrepair and it smells like piss all the time. They do not encourage showers, using the restroom with assistance, eating, drinking and forget about seeing a physical therapist or physician, they are non existent.

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Government Inspection History

8 inspection visits in the last three years, 53 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 10, 2025Fire Safety StandardHealth ComplaintHealth Standard11 citations
  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Severity J of L: immediate jeopardy, isolatedCorrected Jan 2, 2026

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedCorrected Jan 2, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 15, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 15, 2025

  • Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 2, 2026

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 15, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 15, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2026

  • Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 15, 2026

Sep 24, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 16, 2025

Aug 27, 2025Health Complaint1 citation
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 5, 2025

Mar 19, 2025Health Complaint5 citations
  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 27, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2025

  • Give the resident's representative the ability to exercise the resident's rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2025

Oct 10, 2024Fire Safety StandardHealth ComplaintHealth Standard15 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 29, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 29, 2024

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 29, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 29, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 29, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 29, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 29, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2024

Mar 7, 2024Health Complaint4 citations
  • Ensure that residents are free from significant medication errors.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 21, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 21, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 21, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 21, 2024

Oct 4, 2023Fire Safety StandardHealth ComplaintHealth Standard12 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedCorrected Oct 18, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 18, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2023

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 18, 2023

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2023

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2023

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2023

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2023

Jul 26, 2023Health ComplaintInfection Control4 citations
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 17, 2023

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 17, 2023

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 17, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 17, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Valley View Care Center offer?

Valley View Care Center offers Skilled Nursing / Long Term Care.

Where is Valley View Care Center located?

Valley View Care Center is located at 1050 Four Mile NW in Grand Rapids, Michigan.

What do families say about Valley View Care Center?

Reviews of Valley View Care Center are sharply mixed: several families and rehab patients praise specific nurses, aides, and therapists by name for compassionate, effective care, while at least one review describes serious cleanliness and management problems. The community focuses on short-term rehabilitation with daily therapy access alongside longer-term residential care.

How did Valley View Care Center do on recent health and safety inspections?

Valley View Care Center had 8 government inspection visits in the last three years, with 53 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Valley View Care Center?

Submit the Request Information form on this page, or contact Valley View Care Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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