Sharon Christian
Jun 2026
Understaffed and difficult superior staff to deal with by phone.
University Park Nursing & Rehabilitation
4511 Coronado Ave
3.9(75 ratings)· Wichita Falls average: 4.4
1 / 5Quick Facts
- Total units
- 98
- Medicare rating
- 3 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 98
- Cleanliness program
- Biannual external surveys for cleanliness standards
- Rehab focus
- Orthopedic and neurological rehabilitation, including stroke care
- Pricing transparency
- No published pricing information available
CMS Care Compare
What Families Think
Reviews for University Park Nursing & Rehabilitation are sharply divided. Several families describe serious lapses in care—neglect, bed sores, missing belongings, and an abrupt discharge—while a couple of reviewers praise the hospice care and staff compassion their loved ones received in the facility's final days.
The Good
- Hospice and end-of-life care praised by family
- Friendly, helpful guest relations coordinator
- Specialized orthopedic and neurological rehabilitation programs
- Skilled wound care services offered
The Bad
- Multiple reports of neglect and unaddressed pain complaints
- One report of bed sores and lack of grooming
- One report of resident being assaulted by another resident
- One report of missing belongings and abrupt 2-day discharge notice
AI-generated from reviews and community data.
About University Park Nursing & Rehabilitation
University Park Nursing and Rehabilitation is a skilled nursing facility in Wichita Falls, Texas, offering comprehensive nursing care and rehabilitation services in a home-like environment. The facility emphasizes personalized care plans tailored to each resident's individual needs, supported by a compassionate clinical team.
The community provides specialized rehabilitation programs including orthopedic rehabilitation for residents recovering from joint replacements, fractures, and post-fall injuries, as well as neurological rehabilitation for patients with conditions such as stroke and Parkinson's disease. The facility also offers skilled wound care designed to promote healing and improve comfort, and supports patients experiencing deconditioning following extended hospital stays.
Maintaining a clean and safe environment is a core commitment at University Park, reinforced through their White Glove Program, which includes rigorous staff training and biannual external surveys to ensure excellence in cleanliness and facility standards.
Dining at the facility features menus with regional favorites prepared using high-quality ingredients, recognizing that food serves both as nourishment and as a social and pleasurable activity for residents. Each resident's care plan reflects their unique needs with support from an interdisciplinary team focused on pain management, mobility restoration, and safe transitions to home or prior living situations.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.9overall · 75 ratings combined
3.9★ on Google (75)
Bollens
Mar 2026
Please do not bring your loved ones to this facility. The quality of care and the interactions with staff were both horrible everytime we visited. They put my family member in severe danger more than once with no apology or explanation, just a horrible attitude. This is the type of place where people go to be neglected and die unfortunately.
Misti Carter
Dec 2025
Thos place is horrible my used to be step dad is at that facility right now and has bed sores on his feet hasnt been groomed and doesn't turn him. He isn't expected to make it in up coming days and he is being treated this way. How shame is this. Supposed to make your patients better not worse I will be making a complaint
Steve Trejo
Dec 2025
This place is horrible. All they care about is money. My mom was literally there. They put her out on Thanksgiving gave me a two day notice. She literally had no clothes or anything. I had ended up buying her stuff. They replaced some of her stuff back but most of her stuff come up missing so no point in taking your family members close up there cause it’s just gonna come up missing and they don’t replace it. I’ll still to this day. I have not received my jacket then I’ll let my mom borrow. My mom kept complaining about a pain that she had. They did not listen to her. She kept telling him it hurt, but she thought it was because of the cord that she had in her to go to the bathroom. No, the reason she was in pain and she was complaining that it hurt was because she had an infection in her private area. She hasn’t even been two days out of the nursing home and she’s back in the hospital while she was in the nursing home she got assaulted about another elderly lady. They did nothing the nurses well some of the nurses treated her like crap. They would literally leave her sitting on the toilet for a long time when she pulled the cord not come and get her all they said was all she did was complain. I regret my mom coming and staying at this place.
Monty Tracy
Dec 2024
Can't get thru on phones .smells like a ashtray food is slop room is so tiny bearly room to stand up beside bed room mate has tv so loud 24 -7 can't even hear some one talking
Frequently Asked Questions
What types of care does University Park Nursing & Rehabilitation offer?
University Park Nursing & Rehabilitation offers Skilled Nursing / Long Term Care.
Where is University Park Nursing & Rehabilitation located?
University Park Nursing & Rehabilitation is located at 4511 Coronado Ave in Wichita Falls, Texas.
What do families say about University Park Nursing & Rehabilitation?
Reviews for University Park Nursing & Rehabilitation are sharply divided. Several families describe serious lapses in care—neglect, bed sores, missing belongings, and an abrupt discharge—while a couple of reviewers praise the hospice care and staff compassion their loved ones received in the facility's final days.
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