University Nursing & Rehabilitation Center

Amanda D

Jul 2025

via Google ↗

ABSOLUTELY HORRIBLE. This facility and staff should be ashamed of themselves. My mom was transferred here for Physical Therapy after being in the hospital for 3 months and needing help to walk again. She was at this facility for about 9 days and had about 60 minutes of PT the entire time she was there (15 minutes during the week), which is absolutely ridiculous. My mom sat in a diaper that she had urinated in at least 3 times before she was changed. I was there one time when they changed her and there was still poop remnants on her from when she had used the bathroom prior. 2 nurses dropped my mom to her knees when they were moving her from the wheel chair to her bed. She ended up getting really sick, throwing up, fever and UTI. She was not medically being taken care of and my mom finally asked to go to the hospital. I removed all her stuff and she will never return. Please DO NOT send your loved one to this facility.

astrid moon & stars

May 2025

via Google ↗

I recently spent three weeks at University Nursing and Rehabilitation Center after a knee surgery, and I can honestly say it was one of the best experiences I've had in a medical facility. From the moment I arrived, the staff treated me like family, always kind, patient, and genuinely caring. My physical therapist tailored exercises to my pace, and the nurses made sure I was comfortable and pain-free. They even remembered small details about me, which made the whole stay feel very personal. The meals were nutritious and served with a smile, which really lifted my spirits. The facility was clean and welcoming, with plenty of natural light that made recovery feel less clinical. Thanks to their support, I left feeling stronger and more confident every day. I’m truly grateful to the whole team for making such a difficult time so much easier.

CJ M

Feb 2025

via Google ↗

If I could give zero stars I would. My father in law is there for long term rehab. The place should be bulldozed. The staff there are the rudest people I’ve ever dealt with. You can never get a clear answer and when you do they are experts at giving you the runaround. The conditions that these poor patients have to go though are atrocious!!! The smell as you walk down the halls will put you to your knees. He’s been there for a few weeks now and I don’t believe his sheets have even been changed. His garbage was filled to the top. Please please please, if a loved one is going to be coming to this facility do everything in your power to get that changed. We are in the process of trying to get him out.

Lanika Sanders

Jul 2024

via Google ↗

If I could give 0 stars I would. My mom was sent there from St. Mary's hospital and wasn't given her beds until the next day. NO ONE SHOULD GO HERE, IT'S DISGRACEFUL AND DISGUSTING (smell of urine theoughout the center)!! The CNA's were the only decent people there. We tried to get her transferred and they sent us through hoops before that could happen. The social worker Danielle definitely dropped the ball with the transfer, getting signatures from the doctors (which I called them myself and never heard from her). Aisha, the head of nursing, was so rude to us like we're not supposed to advocate for our mom!! We requested to talk with Nicola, the director of nursing, or Francine Wilson, the director of the center, and got no response or contact information. I wouldn't recommend anyone who loves their family member to send them there.

Linda Warner

Feb 2023

via Google ↗

My mom was a resident there in January and part of February on the short term rehab unit. The staff were very accommodating. My mom joked that she wasn’t going to want to go home after her therapy because she felt like she was in a 5 star hotel. The director or nursing -Marie- was amazing! She was so kind and checked on my mom often. She followed up on anything I had questions about and called me several times to check on me (I was having a harder time with my moms injury than my mom was). The aides Cynthia and Virginia were angels and Jamie and his therapy team were very informative and an absolute blessing. I can’t say enough about University!!!