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University Nursing & Rehabilitation Center

180 Epps Bridge Rd

3.2(66 ratings)· Athens average: 4.1

University Nursing & Rehabilitation Center, photo 11 / 5

Quick Facts

Total units
122
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
122

What Families Think

Reviews of University Nursing & Rehabilitation Center are sharply divided, with some families praising attentive rehab staff and a comfortable recovery experience, while several others describe serious lapses in basic hygiene care, staffing, and communication with families. The community's 3.2 rating across 66 Google reviews reflects this inconsistency in care quality.

The Good

  • Physical therapy praised as personalized and effective by some
  • Nursing director and aides singled out by name for kindness
  • Clean, welcoming facility with natural light, per one reviewer
  • Meals described as nutritious and served warmly

The Bad

  • Multiple reports of residents left in soiled diapers for hours
  • Several reviewers describe strong urine odor throughout the facility
  • One report of minimal physical therapy despite being admitted for rehab
  • Multiple reports of unresponsive or rude administrative and nursing staff

AI-generated from reviews and community data.

University Nursing & Rehabilitation Center is a senior living community in Athens, Georgia offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Emergency Call System and Wheelchair Accessible. Families rate it 3.2 out of 5 across 66 reviews.

About University Nursing & Rehabilitation Center

University Nursing & Rehabilitation Center is a skilled nursing / long term care community in Athens, Georgia. The community is licensed for up to 122 residents.

Families rate University Nursing & Rehabilitation Center 3.2 out of 5 based on 66 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at University Nursing & Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of University Nursing & Rehabilitation Center

3.2overall · 66 ratings combined

3.2★ on Google (66)

Amanda D

Jul 2025

via Google

ABSOLUTELY HORRIBLE. This facility and staff should be ashamed of themselves. My mom was transferred here for Physical Therapy after being in the hospital for 3 months and needing help to walk again. She was at this facility for about 9 days and had about 60 minutes of PT the entire time she was there (15 minutes during the week), which is absolutely ridiculous. My mom sat in a diaper that she had urinated in at least 3 times before she was changed. I was there one time when they changed her and there was still poop remnants on her from when she had used the bathroom prior. 2 nurses dropped my mom to her knees when they were moving her from the wheel chair to her bed. She ended up getting really sick, throwing up, fever and UTI. She was not medically being taken care of and my mom finally asked to go to the hospital. I removed all her stuff and she will never return. Please DO NOT send your loved one to this facility.

astrid moon & stars

May 2025

via Google

I recently spent three weeks at University Nursing and Rehabilitation Center after a knee surgery, and I can honestly say it was one of the best experiences I've had in a medical facility. From the moment I arrived, the staff treated me like family, always kind, patient, and genuinely caring. My physical therapist tailored exercises to my pace, and the nurses made sure I was comfortable and pain-free. They even remembered small details about me, which made the whole stay feel very personal. The meals were nutritious and served with a smile, which really lifted my spirits. The facility was clean and welcoming, with plenty of natural light that made recovery feel less clinical. Thanks to their support, I left feeling stronger and more confident every day. I’m truly grateful to the whole team for making such a difficult time so much easier.

CJ M

Feb 2025

via Google

If I could give zero stars I would. My father in law is there for long term rehab. The place should be bulldozed. The staff there are the rudest people I’ve ever dealt with. You can never get a clear answer and when you do they are experts at giving you the runaround. The conditions that these poor patients have to go though are atrocious!!! The smell as you walk down the halls will put you to your knees. He’s been there for a few weeks now and I don’t believe his sheets have even been changed. His garbage was filled to the top. Please please please, if a loved one is going to be coming to this facility do everything in your power to get that changed. We are in the process of trying to get him out.

Lanika Sanders

Jul 2024

via Google

If I could give 0 stars I would. My mom was sent there from St. Mary's hospital and wasn't given her beds until the next day. NO ONE SHOULD GO HERE, IT'S DISGRACEFUL AND DISGUSTING (smell of urine theoughout the center)!! The CNA's were the only decent people there. We tried to get her transferred and they sent us through hoops before that could happen. The social worker Danielle definitely dropped the ball with the transfer, getting signatures from the doctors (which I called them myself and never heard from her). Aisha, the head of nursing, was so rude to us like we're not supposed to advocate for our mom!! We requested to talk with Nicola, the director of nursing, or Francine Wilson, the director of the center, and got no response or contact information. I wouldn't recommend anyone who loves their family member to send them there.

Linda Warner

Feb 2023

via Google

My mom was a resident there in January and part of February on the short term rehab unit. The staff were very accommodating. My mom joked that she wasn’t going to want to go home after her therapy because she felt like she was in a 5 star hotel. The director or nursing -Marie- was amazing! She was so kind and checked on my mom often. She followed up on anything I had questions about and called me several times to check on me (I was having a harder time with my moms injury than my mom was). The aides Cynthia and Virginia were angels and Jamie and his therapy team were very informative and an absolute blessing. I can’t say enough about University!!!

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Government Inspection History

3 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 3, 2025Fire Safety StandardHealth Standard11 citations
  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 15, 2025

  • Create arrangements with other facilities to receive patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 15, 2025

  • Meet other general requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

  • Have restrictions on the use of portable space heaters.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2025

Dec 9, 2023Fire Safety StandardHealth ComplaintHealth Standard19 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 23, 2024

  • Install proper backup exit lighting.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2024

  • Implement a program that monitors antibiotic use.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 23, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 23, 2024

  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 23, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2024

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2024

  • Prepare residents for a safe transfer or discharge from the nursing home.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 23, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 23, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 23, 2024

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 23, 2024

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 23, 2024

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 23, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2024

  • Provide routine and 24-hour emergency dental care for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 23, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2024

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2024

  • Install properly constructed windows in hallway walls or doors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2024

Jun 20, 2022Fire Safety StandardHealth Standard8 citations
  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Severity K of L: immediate jeopardy, patternCorrected Aug 12, 2022

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2022

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2022

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2022

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2022

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2022

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does University Nursing & Rehabilitation Center offer?

University Nursing & Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is University Nursing & Rehabilitation Center located?

University Nursing & Rehabilitation Center is located at 180 Epps Bridge Rd in Athens, Georgia.

What do families say about University Nursing & Rehabilitation Center?

Reviews of University Nursing & Rehabilitation Center are sharply divided, with some families praising attentive rehab staff and a comfortable recovery experience, while several others describe serious lapses in basic hygiene care, staffing, and communication with families. The community's 3.2 rating across 66 Google reviews reflects this inconsistency in care quality.

How did University Nursing & Rehabilitation Center do on recent health and safety inspections?

University Nursing & Rehabilitation Center had 3 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit University Nursing & Rehabilitation Center?

Submit the Request Information form on this page to connect with University Nursing & Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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