MyLivingChoice

UNC Home Health

1101 Weaver Dairy Rd Ste 200

2.5(6 ratings)· Chapel Hill average: 4.2

UNC Home Health, photo 1

Quick Facts

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 1997

What Families Think

UNC Home Health provides in-home skilled nursing and therapy services for the Chapel Hill and Orange County area, but Google reviewers report a mix of experiences ranging from praised individual therapists to frustration with scheduling and follow-through on care orders. Overall ratings are mixed, with more negative than positive reviews.

The Good

  • Therapists described as knowledgeable and thorough
  • One reviewer praised an occupational therapist's wound-care guidance
  • Positive experience with in-home evaluation for elderly patient

The Bad

  • One report of no visit a week after a doctor's order
  • One report of missed follow-up after major surgery
  • Complaints about therapists not arriving within scheduled time ranges
  • One report of poor pain management during exercises

AI-generated from reviews and community data.

UNC Home Health is a home health agency serving Chapel Hill, North Carolina offering Home Health. Families rate it 2.5 out of 5 across 6 reviews.

About UNC Home Health

UNC Home Health is a home health and hospice community in Chapel Hill, North Carolina.

Families rate UNC Home Health 2.5 out of 5 based on 6 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at UNC Home Health

Home Health

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Reviews of UNC Home Health

2.5overall · 6 ratings combined

2.5★ on Google (6)

Cre Mason

Jun 2022

via Google

My doctor gave them the order over a week ago and no one has come out to my home to assist me yet. I had a major surgery on my leg on the 21st, and I'm unable to get around without assistance and no one has followed up or visited me at all. I also called them the day after surgery, and still no one has set up a time, nor arrived to check on me. I am reaching out to my insurance company to find another company that provides service, and I'll update my surgeon to let them know this facility did not follow through. I would not recommend them to anyone going forward.

Robert Powell

Jun 2018

via Google

We were eating at Subway and our dog was sitting outside with us. A large bald man who works at UNC HOME HEALTH came by and uttered obscenities because the dog was unleashed. Natually we won't ever go to UNC HOME HEALTH, nor recommend it to anyone.

Lou Magee

Aug 2017

via Google

Problems with not coming within time range, giving same exercises over and over, not caring about pain management when exercising, over lapping times of therapists, not considering patient's time. Pluses is therapists know their exercises but sometimes show bad attitude towards patient's property and feelings.

Nannie Lou Richmond

Sep 2015

via Google

I had the pleasure of meeting Mr.Steven Evans,O.T. with UNC Home Health on Sat.Sept.5th.He came out to evaluate my mother,Nannie L.McAdams at 160 Torain St. Hillsborough,N.C. Very nice,intelligent,and thorough with me and my 93 yr.old mom.We went over things that she could and couldn't do.I was taught how to place soft materials around a wound break down,without pressure being placed on the wound itself. That has really helped in her healing process."Thank You Steve." I just want someone to know,what a GREAT Occupational Therapist you have working for UNC Home Health. And being a retired Orthopedic/Trauma Nurse from UNC Hospitals,I could tell he knew what he was doing.Thank You Very Much. Ms.Richmond.

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Medicare Quality of Care

UNC Home Health is a Medicare-certified home health agency (certified since 1997). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency87%US 79%
  • Rated their overall care 9 or 10 out of 1090%US 85%
  • Care was given in a professional way92%US 89%
  • The team communicated well87%US 86%
  • The team discussed medicines, pain and home safety88%US 82%

364 completed patient surveys, 21% response rate.

Hospital outcomes

  • Discharged to the community83%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)6%US 11%Better than

How patients did

  • Care started within 2 days of referral85%US 94%
  • Patients got better at walking or moving around83%US 83%
  • Patients got better at getting in and out of bed89%US 83%
  • Patients got better at bathing86%US 86%
  • Patients' breathing improved86%US 85%
  • Patients got better at taking medications correctly80%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations80%US 61%

Service area

UNC Home Health reports serving 71 ZIP codes, including Raleigh, Durham, Cary, Chapel Hill, Apex, Burlington, Wake Forest, Bahama, Bear Creek, Bennett and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 347223. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does UNC Home Health offer?

UNC Home Health offers Home Health.

Where is UNC Home Health located?

UNC Home Health is located at 1101 Weaver Dairy Rd Ste 200 in Chapel Hill, North Carolina.

What do families say about UNC Home Health?

UNC Home Health provides in-home skilled nursing and therapy services for the Chapel Hill and Orange County area, but Google reviewers report a mix of experiences ranging from praised individual therapists to frustration with scheduling and follow-through on care orders. Overall ratings are mixed, with more negative than positive reviews.

Does Medicare cover care from UNC Home Health?

Yes. UNC Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use UNC Home Health?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit UNC Home Health?

Submit the Request Information form on this page to connect with UNC Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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