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Tupelo Community Care Center

1901 Briar Ridge Road

3.3(63 ratings)· Tupelo average: 4.1

Tupelo Community Care Center, photo 11 / 5

Quick Facts

Total units
120
Medicare rating
1 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
120
Language access
ASL and virtual foreign language interpreters available
Rehab amenity
On-site kitchen for practicing daily living skills

What Families Think

Families describe genuine rehabilitation success stories, with residents regaining strength and mobility, and warm praise for the social worker and front-office staff. At the same time, one review raises serious concerns about slow response times and rude treatment from CNAs, and the facility's own reply acknowledges it is still working to improve.

The Good

  • Rehab program helped residents regain strength, mobility, walk again
  • Bed sores healed under skilled nursing care
  • Social worker praised for attentive, caring listening
  • Friendly, upbeat staff and residents noted by visitors
  • Activities like arts, crafts, music, birthday celebrations offered
  • Pleasant, helpful phone and administrative staff

The Bad

  • One report of CNAs/aides being unprofessional and slow to help
  • One account of patients waiting over an hour for assistance
  • One report of staff scolding a resident during care
  • Facility itself acknowledges it is 'not perfect' and still improving

AI-generated from reviews and community data.

Tupelo Community Care Center is a senior living community in Tupelo, Mississippi offering Skilled Nursing / Long Term Care. Amenities include Professional Chef, Restaurant style Dining Room and Fitness Center. Families rate it 3.3 out of 5 across 63 reviews.

About Tupelo Community Care Center

Tupelo Community Care Center is a skilled nursing and rehabilitation facility in Tupelo, Mississippi, offering long-term care and short-term rehabilitation services including physical, speech, occupational, and restorative therapies to help residents return home successfully.

The center's rehabilitation program is supported by a fully-equipped gym staffed by physical therapists, occupational therapists, and speech therapists. The facility features a rehabilitation kitchen where residents work on activities of daily living. The professional care team is led by a licensed administrator and includes a medical director, nurse practitioner, consultant pharmacist, consultant dietician, director of nursing, rehabilitation staff, activity director, and social worker who collaborate to address each individual's special needs.

Tupelo Community Care Center offers a wide array of life enrichment activities and amenities including salon services, fitness centers, cafes, and libraries. The community organizes trips out into the community and welcomes families, community members, and volunteers to participate in social activities. Volunteers are encouraged to share their passions, whether teaching music, cooking, or other skills.

The facility operates as part of CommCare Corporation, a Louisiana-based non-profit organization established in 1994 that specializes in skilled nursing, rehabilitation, and transitional care. American Sign Language and virtual foreign language interpreters are available upon request.

Types of Care at Tupelo Community Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Kitchen
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Professional Chef
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Games
  • Grocery Shopping and Errands
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Tupelo Community Care Center

3.3overall · 63 ratings combined

3.3★ on Google (63)

Michelle Gresham

Jun 2026

via Google

Some of the CNA's and aides are very unprofessional. Patients who are in need of assistance are sometimes waiting for over an hour.for an aide or CNA to assist them. Some of staff have scolded or screamed at my loved one for some of the simple assistance requested. There is no need for a patient to sit in a filthy brief for an hour. That is straight negligence on the staff. I would not recommend this facility.to my worst enemy

Kat Payne

May 2026

via Google

This place is a wonderful place, I admitted my dad for skilled nursing. He couldn’t walk, lost his upper strength and had bed sores. My dad came out able to get himself dressed, take a bath, walk without cane, and he regain most of his strength back. All of his bed sores healed. They do a lot with the patients. At first, I was scared because of all the bad things about nursing homes but this one facility I would recommend.

Celeste Rupert

Jan 2025

via Google

My mother E. Moore has been there 3 days so far. I would like to give a shout out to Ms D. Brown the Social Worker that is working with my mother. I can tell she enjoys her job and she has great listening skills and she cares about the patient's. I was talking to my mom on the phone today and the CNA or nurse had a pleasant attitude talking to my mother. I would like to thank the person that answers the phones, her attitude is also so pleasant.

Stacy Davis

Jan 2025

via Google

We are not perfect, but we are striving and making improvements every day. Our focus is exceptional long-term care services and short-term Rehabilitation stays, providing safety for our visitors and residents. We provide a homelike environment with exceptional activities. We will continue to strive to be better each day.

Charol Ratliff

Feb 2023

via Google

My mom is currently doing rehab at this facility. She and I are both happy with the care she is receiving. The staff and administrators have been very helpful and caring. They provide games and arts and crafts. They had music, balloons and decor all over for Valentine’s Day. They celebrated all the February birthdays the other day. The residents and staff are friendly and upbeat every time I visit, and I’m there almost every day. Highly recommend.

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Government Inspection History

5 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 11, 2025Fire Safety StandardHealth Standard9 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity G of L: actual harm, isolatedCorrected Jan 5, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Jan 5, 2026

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2026

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2026

  • Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2026

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2026

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2026

Feb 18, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 17, 2025

Sep 11, 2024Fire Safety StandardHealth ComplaintHealth Standard17 citations
  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 25, 2024

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 25, 2024

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 25, 2024

  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 25, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 12, 2024

  • Put firmly secured handrails on each side of hallways.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 25, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 25, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 25, 2024

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 25, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Keep all essential equipment working safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

Aug 9, 2023Health Complaint2 citations
  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 4, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 4, 2023

May 18, 2023Fire Safety StandardHealth Standard8 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 23, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2023

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2023

  • Ensure residents have reasonable access to and privacy in their use of communication methods.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 23, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Tupelo Community Care Center offer?

Tupelo Community Care Center offers Skilled Nursing / Long Term Care.

Where is Tupelo Community Care Center located?

Tupelo Community Care Center is located at 1901 Briar Ridge Road in Tupelo, Mississippi.

What do families say about Tupelo Community Care Center?

Families describe genuine rehabilitation success stories, with residents regaining strength and mobility, and warm praise for the social worker and front-office staff. At the same time, one review raises serious concerns about slow response times and rude treatment from CNAs, and the facility's own reply acknowledges it is still working to improve.

How did Tupelo Community Care Center do on recent health and safety inspections?

Tupelo Community Care Center had 5 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Tupelo Community Care Center?

Submit the Request Information form on this page to connect with Tupelo Community Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Tupelo Community Care Center? Claim this listing to update photos, pricing, and details. It's free.

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