MyLivingChoice

Trustwell Living at Fairfield Place

2357 Mack Rd

4.6(39 ratings)· Fairfield average: 3.9

Trustwell Living at Fairfield Place, photo 11 / 6

Quick Facts

Medicaid waiver program
Accepts Next Generation MyCare Ohio enrollees
Safety monitoring
Companywide program checks lighting, flooring, emergency systems
Family events
Monthly family nights with entertainment for residents

What Families Think

Families describe Trustwell Living at Fairfield Place as a small, close-knit community where staff go out of their way to know residents personally, and many reviewers say it feels like an extension of family. A handful of reports raise serious concerns about billing practices and one report of bedbugs, so it's worth asking pointed questions during a tour.

The Good

  • Reviewers repeatedly describe staff as warm and family-like
  • Community frequently called clean and well-kept
  • Specific staff members praised by name for compassion
  • Management described as responsive to family concerns
  • Monthly family night events with entertainment mentioned

The Bad

  • One report of bedbugs and rude staff
  • One report of unauthorized bank drafts and rent increases without notice
  • No published pricing information available

AI-generated from reviews and community data.

Trustwell Living at Fairfield Place is a senior living community in Fairfield, Ohio offering Assisted Living and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 39 reviews.

About Trustwell Living at Fairfield Place

Trustwell Living at Fairfield Place is an assisted living community in Fairfield, Ohio, serving seniors throughout Butler and Hamilton Counties, including the greater Cincinnati metro area. The community focuses on helping residents feel steady, supported, and confident while maintaining independence, offering personalized care, engaging daily activities, and practical services that make everyday life easier.

Residents receive support with daily routines such as meals, grooming, bathing, medication reminders, and housekeeping. The community provides restaurant-style dining with three freshly prepared meals daily, weekly housekeeping and laundry services, and scheduled transportation for appointments, shopping, and local outings. Private studio and one-bedroom apartments include kitchenettes and are designed for comfort and accessibility.

Life at Fairfield Place is shaped around individual preferences and familiar rhythms. The community offers a full calendar of social activities and wellness groups, including fitness classes and group outings, though participation is always optional. Residents can choose structured activities or quieter time based on personal preference, with family visits welcomed and communication with the care team encouraged.

The community features secure outdoor walking areas and gardens with level surfaces, and maintains safety through a companywide Building Management Program that proactively monitors lighting, flooring, emergency systems, and other safety features. Trustwell Living at Fairfield Place is currently certified by ODA/AGE to provide assisted living and accepts individuals enrolling in the assisted living program or Next Generation MyCare Ohio.

Types of Care at Trustwell Living at Fairfield Place

Assisted LivingIndependent Living

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • Transportation Services

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Trustwell Living at Fairfield Place

4.6overall · 39 ratings combined

4.6★ on Google (39)

Henry Dinnesen

Feb 2026

via Google

Fairfield Place is warm, cozy and has all the caring staff in one place. Staff is helpful, responds quickly and is kind and loving towards residents and visitors! The community is also very clean and well kept. Beautiful place with top notch leadership team!

Kimberly Nartker

Feb 2026

via Google

From the first time I stepped into Trustwell I found the staff to be helpful and kind! The facility is clean, and feels like home! Highly recommend this facility and their staff!!!

Ashlyn

Feb 2026

via Google

Run! Bedbugs! Bedbugs! Bedbugs!! Absolutely negative experience. Staff is extremely rude! Looks like an off-road motel.

Katherine Barnett

Jan 2026

via Google

I'm interested in assisted living a clean nice one bedroom well my story is I'm at buckeye forest of Madeira my mom been a long time resident had friends good one best aid of 46 years and half of the staff I'm only daughter I always called my mom everyday on the phone to check on her before she got sick stop eating everything hospice step in keep in touch with me dad she not looking good my mom passed away September 4 24 I also had colonoscopy surgery on April 17 of2024. This nursing home I'm having is poor poor Lack of care ads not answering call lights the food is poor can't take a shower it's dirty not clean I'm on council on aging waiver program and Medicaid I m ready to leave now.

karolyn seibel

Nov 2025

via Google

Marci is absolutely amazing! She is patient, kind & empathetic!

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Frequently Asked Questions

What types of care does Trustwell Living at Fairfield Place offer?

Trustwell Living at Fairfield Place offers Assisted Living and Independent Living.

Where is Trustwell Living at Fairfield Place located?

Trustwell Living at Fairfield Place is located at 2357 Mack Rd in Fairfield, Ohio.

What do families say about Trustwell Living at Fairfield Place?

Families describe Trustwell Living at Fairfield Place as a small, close-knit community where staff go out of their way to know residents personally, and many reviewers say it feels like an extension of family. A handful of reports raise serious concerns about billing practices and one report of bedbugs, so it's worth asking pointed questions during a tour.

How can families visit Trustwell Living at Fairfield Place?

Submit the Request Information form on this page to connect with Trustwell Living at Fairfield Place and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Prefer to stay home?

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