MyLivingChoice

True Promise Home Health

9200 East Raintree Drive Suite 140

5(2 ratings)· Scottsdale average: 4.4

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True Promise Home Health logo

Quick Facts

Medicare quality
4.5 of 5 stars

Home Health Compare

Medicare certified
Since 2022
Medicare certification
Medicare-certified since 2022, a relatively new agency
Therapy services
Physical and speech therapy mentioned by families
Dementia experience
Family caregiver of a mother with Alzheimer's reports good experience
Medicare quality rating
Rated 4.5 of 5 stars for patient care

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Only two Google reviews are available, both 5 stars. Families describe caring, punctual nurses and a physical therapist who connected well with a parent who has Alzheimer's. One caregiver also praised the team's communication and speech therapy suggestions.

What reviewers praise

  • Nurses described as caring and punctual
  • Patient, encouraging physical therapist who connects with dementia patient
  • Strong assessment and communication from the team
  • Speech therapy suggestions offered
  • Consistent weekly nurse visits
  • Medicare rating of 4.5 out of 5 stars

What reviewers flag

  • Only two reviews, so limited feedback to go on
  • No pricing published

AI-generated from reviews and community data.

True Promise Home Health is a home health agency serving Scottsdale, Arizona offering Home Health.

About True Promise Home Health

True Promise Home Health is a Medicare-certified home health agency serving Scottsdale, AZ and has been Medicare certified since 2022.

Medicare rates the quality of patient care at True Promise Home Health 4.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at True Promise Home Health

Home Health

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Reviews of True Promise Home Health

5overall · 2 ratings combined

5★ on Google (2)

Robert Riemar

Sep 2024

via Google ↗ · Report

I am the sole caregiver for my mother with Alzheimer's. Home Health was suggested by the medical group as an option. I have come to apricate the entire team at True Promise. Beth has been excellent in assessment and communication. Lisa provided some excellent suggestions regarding speech therapy. Haben (her nurse) has been compassionate and consistent in her weekly visits. But most of all, my mom's physical therapist Uche has been outstanding. He is patient, encouraging, and has that magic ability to connect with my mom. She enjoys his visits and has benefited greatly with the physical challenges that Uche is providing. She really looks forward to his coming. So overall, with this having been my first experience with Home Health and True Promise specifically, I am very happy with the care provided and hope it will continue as it has been a great help for my mother and for me. Thank you Mary and the rest of the True Promise team.

Linda Veen

Jan 2023

via Google ↗ · Report

I was recently a patient of True Promise. The nursing care I received was phenomenal! Their nurses were very caring towards me & always arrived at their scheduled time.

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By submitting, you're okay with us and True Promise Home Health reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

True Promise Home Health is a Medicare-certified home health agency (certified since 2022). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.5 / 5

Medicare star rating

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency90%US 79%
  • Rated their overall care 9 or 10 out of 1090%US 85%
  • Care was given in a professional way89%US 89%
  • The team communicated well86%US 86%
  • The team discussed medicines, pain and home safety90%US 82%

40 completed patient surveys, 25% response rate.

Hospital outcomes

  • Discharged to the community83%US 80%Same as
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)12%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around93%US 83%
  • Patients got better at getting in and out of bed93%US 83%
  • Patients got better at bathing99%US 86%
  • Patients' breathing improved88%US 85%
  • Patients got better at taking medications correctly97%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations39%US 61%

Service area

True Promise Home Health reports serving 73 ZIP codes, including Phoenix, Scottsdale, Glendale, Mesa, Peoria, Chandler, Gilbert, Surprise, Buckeye, Goodyear and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 037814. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does True Promise Home Health offer?

True Promise Home Health offers Home Health.

How much does True Promise Home Health cost?

True Promise Home Health has not published its pricing. For context, communities in Scottsdale that publish rates start around $3,617 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is True Promise Home Health located?

True Promise Home Health is located at 9200 East Raintree Drive Suite 140 in Scottsdale, Arizona.

What do families say about True Promise Home Health?

True Promise Home Health carries a 5.0 out of 5 rating from 2 Google reviews. Families describe caring, punctual nurses and a physical therapist who connected well with a parent who has Alzheimer's. One caregiver also praised the team's communication and speech therapy suggestions. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from True Promise Home Health?

Yes. True Promise Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.

Do I need a referral to use True Promise Home Health?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit True Promise Home Health?

Submit the Request Information form on this page, or contact True Promise Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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