MyLivingChoice

True North Home Health and Hospice

2200 S State Street #200 South Salt Lake, 6084 S Smt Vis Blvd North Entrance

4.9(249 ratings)· Taylorsville average: 4.8

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True North Home Health and Hospice, photo 1

Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 2006
On-call support
24/7 phone number provided for patient questions
Service area flexibility
Staff traveled outside typical hospice service area
Visit routine
Staff call patients before arriving for visits

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe True North Home Health and Hospice as attentive and communicative, with therapists and hospice nurses who go beyond basic clinical duties to support both patients and their families. Reviewers highlight strong physical therapy outcomes and compassionate end-of-life care, with the community holding a 4.9 rating from 249 Google reviews.

What reviewers praise

  • Reviewers praise skilled at-home physical and occupational therapy
  • Hospice nurses and CNAs described as kind and respectful
  • Staff call ahead before each home visit
  • Team willing to travel outside normal service area for hospice care
  • 24/7 phone support offered to patients

What reviewers flag

  • One report of an unresolved emergency-contact mix-up despite follow-up request

AI-generated from reviews and community data.

True North Home Health and Hospice is a home health agency serving Taylorsville, Utah offering Home Health. Amenities include Transportation Services, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.9 out of 5 across 249 reviews.

About True North Home Health and Hospice

True North Home Health and Hospice serves patients in Taylorsville, Utah, providing physical therapy, occupational therapy, and hospice care in the home setting. The organization focuses on holistic, patient-centered approaches to recovery and end-of-life care.

Families consistently praise the clinical competence and personal warmth of True North's therapists and nursing staff. Patients report meaningful progress in mobility and function during home-based physical therapy, with one family noting therapists who are "always happy and upbeat." The hospice team has earned particular recognition for going beyond typical service boundaries, one family wrote, "they went above and beyond by traveling outside of their typical service area", to bring comfort-focused care into the home during sensitive transitions. Families also highlight responsiveness: staff follow up after hospital stays and answer questions thoroughly, allowing patients to recover without the logistical burden of travel to clinics.

True North holds a 4.9 out of 5 rating across 249 Google reviews, reflecting strong family satisfaction with both the quality of clinical care and the compassionate manner in which it is delivered.

Types of Care at True North Home Health and Hospice

Home Health

Amenities

Room Amenities

  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • Transportation Services

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Reviews of True North Home Health and Hospice

4.9overall · 249 ratings combined

4.9★ on Google (249)

Brenda Locke

Jun 2026

via Google ↗ · Report

Our family will always be grateful for the incredible care and compassion we received from this hospice team during one of the most difficult times in our lives. When we made the decision to bring our mom home, they went above and beyond by traveling outside of their typical service area to ensure she could receive the care she needed in the comfort of her own home. The nurses and CNAs were not only highly knowledgeable and professional, but they also treated our mom with such kindness, dignity, and respect. They took the time to educate our family about what to expect throughout the hospice journey, helping us feel more prepared and less afraid of the unknown. Their guidance, patience, and willingness to answer every question brought us tremendous comfort. What touched us most was the genuine compassion they showed—not just to our mom, but to our entire family. During a heartbreaking and emotional time, they provided reassurance, support, and a caring presence that made all the difference. Because of this amazing team, our mom was able to spend her final days surrounded by the people she loved most. We can never fully express our gratitude for the care, dignity, and comfort they provided. We wholeheartedly recommend this hospice company to any family seeking compassionate end-of-life care for a loved one.

Angela Lepore

Apr 2026

via Google ↗ · Report

They were each fantastic! I appreciate them answering all of my questions. Giving me guidance to a quick recovery, all in the comfort of my home. Not having to worry about a driver, waiting for someone to see me. Thank you!

Charity “Cherdy”

Apr 2026

via Google ↗ · Report

Mission statements are still important. I was give 3 different pamphlets when I was in the hospital. All three had great services for my needs but Tru North takes a "holistic" stance. If I can go the more natural or healthy route I will choose that over standard Healthcare. Kami and Richard are really great to work with. They come and do my physical therapy. They're always happy and upbeat and positive. That matters to us patients that need the help and support and don't want to do anything on that day. The only thing I would like to point out that could be fixed is that I put my brother down as my emergency contact and he had been getting phone calls up until yesterday. He is NOT my back up phone number. I don't live with him. I don't know why he kept receiving phone calls. I called Tru North a couple of weeks ago and spoke with Jane and told her not to call my brother. She told me she would pass it onto the team. I honestly can't remember if I filled out other paperwork that asked for all my contact information. Other than that everything has been great!

Valarie Domico

Mar 2026

via Google ↗ · Report

After a hospital stay my husband required followup care with Home Health and PT services. True North was selected. Pleased with initial services. Then my husband was admitted to hospital for medical issues on 2 different occasions After each stay we requested True North. We found the services to be very professional and the attendants were friendly and caring to his needs. Also received calls prior to their arrival. 24/7 number given in case of questions or additional advice necessary during his HH and PT care. True North is highly recommended by this household .

Dean Zum

Feb 2026

via Google ↗ · Report

True North took over the PT & OT at my home when I left Encompass after about 12 days of therapy in their gym. I was ready to go home but still needed a wheelchair. It was all I could do to just get in and out of the bathroom at Encompass. I wondered how well this was going to work. I am 84 years old and my wife is not far behind me. The thought of her managing my needs during recovery would be difficult. I tripped over my own shoes in the garage and took a hard fall. The Rotator Cuff on left shoulder was badly torn and my right hip took most of the fall. At my age shoulder surgery did not seem like a good option. The True North team rolled into action when I was released from Encompass. This was not a “new rodeo” for them. True North (Dani) quickly figured out the PT that was needed for my shoulder and hip without ever seeing any imaging. She put a plan together and left me with instructions in writing to follow between visits. • The True North Team was on time for the visits. • They called and let me know they were on the way. • Always check vitals and asked how they could help me. • I felt the team was very well qualified to help me recover. Dani worked with me to understand the exercises. She seemed to know exactly how to exercise the right muscles. I am now walking (guarded) in the house with a cane. I even went out to dinner with my wife at our favorite Mexican Restaurant using a walker. I managed to get in and out of the car ok. I contribute my recovery success to Dani and the True North team.

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Medicare Quality of Care

True North Home Health and Hospice is a Medicare-certified home health agency (certified since 2006). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services

What patients say

3.0 / 5 patient survey rating

  • Would definitely recommend the agency70%US 79%
  • Rated their overall care 9 or 10 out of 1080%US 85%
  • Care was given in a professional way86%US 89%
  • The team communicated well84%US 86%
  • The team discussed medicines, pain and home safety69%US 82%

373 completed patient surveys, 34% response rate.

Hospital outcomes

  • Discharged to the community90%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)8%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around89%US 83%
  • Patients got better at getting in and out of bed90%US 83%
  • Patients got better at bathing92%US 86%
  • Patients' breathing improved93%US 85%
  • Patients got better at taking medications correctly87%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations89%US 61%

Service area

True North Home Health and Hospice reports serving 78 ZIP codes, including Salt Lake City, Ogden, Orem, Sandy, Provo, West Jordan, West Valley City, Layton, South Jordan, Alpine and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 467224. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does True North Home Health and Hospice offer?

True North Home Health and Hospice offers Home Health.

Where is True North Home Health and Hospice located?

True North Home Health and Hospice is located at 2200 S State Street #200 South Salt Lake, 6084 S Smt Vis Blvd North Entrance in Taylorsville, Utah.

What do families say about True North Home Health and Hospice?

True North Home Health and Hospice carries a 4.9 out of 5 rating from 249 Google reviews. Families describe True North Home Health and Hospice as attentive and communicative, with therapists and hospice nurses who go beyond basic clinical duties to support both patients and their families. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from True North Home Health and Hospice?

Yes. True North Home Health and Hospice is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use True North Home Health and Hospice?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit True North Home Health and Hospice?

Submit the Request Information form on this page, or contact True North Home Health and Hospice directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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