Quick Facts
- Medicare quality
- 2.5 of 5 stars
- Medicare certified
- Since 2008
Home Health Compare
Touchstone Health is a home health agency serving San Antonio, Texas offering Home Health. Families rate it 5.0 out of 5 across 16 reviews.
About Touchstone Health
Touchstone Health is a Medicare-certified home health agency serving San Antonio, TX and has been Medicare certified since 2008. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Touchstone Health 2.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Touchstone Health
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Medicare Quality of Care
Touchstone Health is a Medicare-certified home health agency (certified since 2008). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency77%US 79%
- Rated their overall care 9 or 10 out of 1083%US 85%
- Care was given in a professional way90%US 89%
- The team communicated well91%US 86%
- The team discussed medicines, pain and home safety87%US 82%
74 completed patient surveys, 20% response rate.
Hospital outcomes
- Discharged to the community66%US 80%Worse than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)8%US 11%Same as
How patients did
- Care started within 2 days of referral90%US 94%
- Patients got better at walking or moving around79%US 83%
- Patients got better at getting in and out of bed79%US 83%
- Patients got better at bathing80%US 86%
- Patients' breathing improved78%US 85%
- Patients got better at taking medications correctly79%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)1%US 0%
- Discharge function score met or exceeded expectations50%US 61%
Service area
Touchstone Health reports serving 88 ZIP codes, including San Antonio, Boerne, Adkins, Atascosa, Bandera, Bulverde, Canyon Lake, Castroville, Cibolo, Converse and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 747024. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Touchstone Health offer?
Touchstone Health offers Home Health.
Where is Touchstone Health located?
Touchstone Health is located at 613 Nw Loop 410 Suite 660 in San Antonio, Texas.
Does Medicare cover care from Touchstone Health?
Yes. Touchstone Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.
Do I need a referral to use Touchstone Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Touchstone Health?
Submit the Request Information form on this page to connect with Touchstone Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Touchstone Health? Claim this listing to update photos, pricing, and details. It's free.
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