1 / 5Families describe Touched by Angels Home Healthcare II as a reliable, personal in-home care provider whose caregivers are attentive, communicative, and quick to respond during medical emergencies. Reviewers particularly praise the leadership, Pam and Rick, for their responsiveness and integrity compared to other providers they've used.
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Touched by Angels Home Healthcare II is an in-home care provider serving Graham, North Carolina. The company offers home healthcare and support services designed to help elderly individuals maintain independence and function while remaining in their own homes.
Care is coordinated by experienced Care Managers and Nurses who assess client needs and develop individualized Plans of Care. These plans are reviewed quarterly or more frequently as needed. The company employs Certified Nursing Assistants (CNAs) and Home Health Aides (HHAs) who are screened and insured to deliver quality care services.
Staff members, referred to as Angels, receive training in various fields of elder care and are matched carefully with clients based on individual needs and preferences. The company emphasizes personalized service, recognizing that each client's situation is unique and working closely with families to determine which services and care programs best fit their specific requirements.
The organization is committed to enabling elderly clients to live independently and safely in their own homes while receiving daily assistance. The company views clients as extensions of their own families and focuses on enriching their lives through reliable, quality in-home health care and support services.
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Help Me Choose4.4overall · 9 ratings combined
4.4★ on Google (9)
Steve
Apr 2026
The aides for my mother from Touched by Angels Home Healthcare have been personable and reliable. They have been very helpful in preparing meals, completing household tasks, grocery shopping, and providing transportation for medical appointments. Beth and Steve Phillips
Jane Feehan
Aug 2025
We have been getting aides through this company for several years. Possibly one of the most difficult things a company can do. Staffing cases, screening people, supervising is very tough work. I do want to recognize that Pam is fantastic and her company has integrity beyond every other provider in the area. We have used at least 5 other providers over the years and there is no comparison. Thank you Pam, your honesty and hard work are very appreciated.
Pamela Parrott
Sep 2023
If you need help with your loved one, they are the ones to call!! Great company!!
Regina Abernathy
Jul 2022
My mom is being well taken care of by Touched by Angels. The caregiver is well trained, caring, and I am very pleased with the service being provided. I have peace of mind knowing my mom has the care She needs. Thank you Angels.
Julia Gay
Jan 2019
The staff and care takers of Touched By Angels II were such lifesavers when my Father experienced a recent health crisis and required hospitalization for several weeks this past Fall. My sister and I were immediately faced with not only trying to advocate for and attend to my Father as he had surgery and recovered in the hospital, but also trying to deal with the task of having to find care for my Mother, who suffers with dementia. My mother’s condition was such that she could not be left alone for extended periods of time nor could she feed or care for herself. Upon the recommendation of a friend, we contacted Touched By Angels. Rick and Pam were wonderful, sympathetic listeners as we explained our situation and the urgent needs we were facing and got things moving quickly as far as coming to the home to meet with my Mom and assessing exactly what her needs were. We found the care takers to be loving and attentive to my Mother’s needs and they were very quick to contact us if they had any questions or if concerns came up. When my Dad required an emergency SECOND hospitalization over the weekend a couple of weeks after he was released, Rick was quick to respond and secure care for my Mother so my sister and I could be in the emergency room with Dad. We will forever be grateful for the prompt, attentive services of all the staff of Touched By Angels and we would not hesitate to contact them again as services and care is needed.
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