2.9(14 ratings)· Sutherlin average: 3.7
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Timber Town Living are mixed, with a cluster of recent 5-star reports praising a new leadership team and caring staff, alongside a serious one-star complaint about understaffing and safety concerns. Overall Google rating sits at 2.9 out of 14 reviews, reflecting this split experience.
AI-generated from reviews and community data.
Timber Town Living is a senior living community in Sutherlin, Oregon offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 2.9 out of 5 across 14 reviews.
Timber Town Living is an assisted living community in Sutherlin, Oregon. It provides residential care for older adults who need support with daily activities.
Recent visitors have noted meaningful changes in leadership and operations. Families touring the facility report that staff are caring and professional, residents appear well-groomed and content, and the administrator demonstrates strong local experience and responsiveness to questions. One family wrote, "The staff are caring and professional." However, staffing levels remain a concern for some, with one reviewer noting that existing employees report being overworked and expressing worry about safety.
The community carries a 2.9-star rating across 14 Google reviews. Positive reviews emphasize the dedication of staff members and improvements under new management, while critics point to understaffing as an ongoing operational challenge.
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Help Me Choose2.9overall · 14 ratings combined
2.9★ on Google (14)
Mr. Jones
Oct 2025
I recently called to request a tour for a family member. The new administration team were so helpful, friendly and able to answer all of my questions. I spoke with several staff members while there, who all reported the recent changes have been positive, as i had read previous reviews. All of the residents i encountered were well groomed and appeared well cared for and happy. The setting is calm and hope once they have an opening we can get our loved one moved in.
John Doe
Oct 2025
I toured this facility recently. I was shown everything I requested to see. I spoke with the new leader, she was pleasant, professional and calm. I did my homework. She has a strong track record in this part of OR. This seems like a well run facility, one that I will approve for my family member.
Mr Raven
Jul 2025
The staff are great. For the most part. Its the understaffing that's the issue. Working employees to death. Management does NOT care. Period. Putting them and residents in unsafe situations. Im surprised this facility has not been shut down yet.
Wendy Michaels
Jun 2024
Beyond Greatful for everything this facility did for my mother, they went above and beyond until her very last Breath! To say anything but the best would be an understatement!! The home the Team working there are heaven sent!!
Shirlee Dockter
Feb 2018
I was very impressed when I visited my mother in her new home. The facility is beautiful ! The staff are caring and professional. I am confident my mother is well cared for.
Timber Town Living offers Assisted Living.
Timber Town Living is located at 1116 W Central Ave in Sutherlin, Oregon.
Timber Town Living carries a 2.9 out of 5 rating from 14 Google reviews. Reviews for Timber Town Living are mixed, with a cluster of recent 5-star reports praising a new leadership team and caring staff, alongside a serious one-star complaint about understaffing and safety concerns. Overall Google rating sits at 2.9 out of 14 reviews, reflecting this split experience. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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