SJ
Apr 2026
A joke
Chantele's Loving Touch
1128 W Central Ave4.4(26 ratings)· Sutherlin average: 3.7
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1 / 6Quick Facts
- Licensed capacity
- 45 residents
- Specialization
- Focuses on memory care for Alzheimer's and dementia
- Outdoor Safety
- Secure courtyards for resident safety
Oregon ODHS
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviewers overwhelmingly describe Chantele's Loving Touch as a clean, caring small care home where residents seem happy and staff treat them like family. A few reviews raise serious concerns about management conduct, communication, and billing that prospective families should weigh carefully.
What reviewers praise
- Consistently described as clean and odor-free
- Staff described as kind, caring, and attentive
- Residents reported to be happy and social
- Food quality praised by multiple reviewers
- Secure courtyards mentioned for resident safety
What reviewers flag
- One serious report of owner's disrespectful remarks about residents and toxic staff treatment
- One reviewer described communication with the facility as impossible
- One reviewer noted issues with billing or the finance department
AI-generated from reviews and community data.
Chantele's Loving Touch is a senior living community in Sutherlin, Oregon offering Assisted Living and Memory Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.4 out of 5 across 26 reviews.
About Chantele's Loving Touch
Chantele's Loving Touch is a care home in Sutherlin, Oregon that specializes in memory care and supportive care services for individuals with Alzheimer's, dementia, and other memory impairments.
The community provides a safe environment where residents' dignity is preserved and their physical, mental, emotional, and spiritual needs are recognized and supported. Staff aim to help residents maintain their independence and live according to their own terms while receiving the care they require.
Services are designed to enable residents to live safe and convenient lives, with care tailored to support quality of life for those who find it difficult to live on their own.
Types of Care at Chantele's Loving Touch
Assisted LivingMemory Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
Activities
- Social Activities
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Help Me ChooseReviews of Chantele's Loving Touch
4.4overall · 26 ratings combined
4.4★ on Google (26)
Christine Martin
Feb 2026
Communication with the facility is impossible. Always too busy to answer the phone and don't seem to care about communicating changes in the loved one that is in their care.
Summer
Oct 2025
Heartbreaking experience — please be warned<br><br>I would never recommend Timber Town or Chantele’s Loving Touch to anyone. The owner, Chantele Bangs, has shown an alarming lack of compassion or respect for the people in her care. I’ve personally witnessed and overheard her making cruel, joking remarks about residents — even about those who have passed away. It was shocking and deeply upsetting.<br><br>For years, she’s also allowed her daughter to mistreat staff and create a toxic, fearful environment. The way people are spoken to and treated is unacceptable, especially in a place that’s supposed to provide love and care.<br><br>No family should have to worry that their loved one is being laughed at or disrespected. Please think twice before trusting either of these businesses with someone you care about.
Barbara Reynolds
Jun 2023
I am a family member of a resident. The staff has gone above and beyond to care for my mother. The staff also has taken the time to share ideas and provide guidance during the transition process. She has never been social before now she participates in all activities
Genee Coon
Dec 2022
It was clean, the residents are well cared for and caregivers are kind and cheerful.
Frequently Asked Questions
What types of care does Chantele's Loving Touch offer?
Chantele's Loving Touch offers Assisted Living and Memory Care.
Where is Chantele's Loving Touch located?
Chantele's Loving Touch is located at 1128 W Central Ave in Sutherlin, Oregon.
What do families say about Chantele's Loving Touch?
Chantele's Loving Touch carries a 4.4 out of 5 rating from 26 Google reviews. Reviewers overwhelmingly describe Chantele's Loving Touch as a clean, caring small care home where residents seem happy and staff treat them like family. A few reviews raise serious concerns about management conduct, communication, and billing that prospective families should weigh carefully. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Chantele's Loving Touch?
Submit the Request Information form on this page, or contact Chantele's Loving Touch directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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