Clay Lane
Apr 2025
The key took excellent care of my friends grandmother! Hardworking and excellent caregivers!
TheKey - Senior Home Care
108 Commons Blvd Suite A4.7(15 ratings)· Piedmont average: 4.1
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1 / 6Quick Facts
- Responsiveness
- Referral calls answered and returned same day
- Care coordination
- Coordinates with clients' other healthcare providers
- Availability
- Caregivers available any time of day
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families describe TheKey's home health and hospice caregivers in Piedmont as attentive, compassionate, and responsive, with many reviewers praising specific staff members by name. One reviewer, however, reported that the agency abruptly stopped a contracted care arrangement without properly notifying the client or its own staff.
What reviewers praise
- Caregivers described as compassionate and hardworking
- Staff respond quickly, even outside normal hours
- Care managers follow up to confirm needs are met
- Coordinates care with other healthcare providers in the home
- Multiple reviewers highly recommend the agency
What reviewers flag
- One report of ending a care contract without notifying clients or staff
AI-generated from reviews and community data.
TheKey - Senior Home Care is a home care agency serving Piedmont, South Carolina offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.7 out of 5 across 15 reviews.
About TheKey - Senior Home Care
TheKey is a home care agency serving seniors in Piedmont, South Carolina. The agency provides in-home assistance with activities of daily living, meal preparation, housekeeping, and transportation to appointments.
Reviewers consistently praise the agency's responsiveness and quality of care. Multiple families report that staff members are compassionate, reliable, and willing to go above and beyond, with care coordinators following up to ensure needs are being met. One reviewer noted that calls are answered immediately and families contacted the same day. Another wrote, "Care managers follow up with their clients and families to ensure needs are being met." One reviewer raised concerns about communication during a company transition, reporting that staff and referring partners were not notified of changes in service arrangements.
Types of Care at TheKey - Senior Home Care
At-Home Care
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
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Help Me ChooseReviews of TheKey - Senior Home Care
4.7overall · 15 ratings combined
4.7★ on Google (15)
Garrett Lane
Apr 2025
The key took excellent care of my grandmother! Wouldn’t want anyone else doing my care
Gracie Lane
Mar 2025
This group is dedicated to providing top notch service to its clients! I would highly recommend
Melissa
Mar 2025
This team is fantastic! I've had interactions with Donna, Gracie, Maria, and Drew everyone steps in when and where they are needed. The caregivers I have talked with are lovely. I am so happy with the care my loved one receives. Bless this team!!!!
Diane Fordree
Mar 2025
Donna is the best! Highly recommended.
Frequently Asked Questions
What types of care does TheKey - Senior Home Care offer?
TheKey - Senior Home Care offers At-Home Care.
Where is TheKey - Senior Home Care located?
TheKey - Senior Home Care is located at 108 Commons Blvd Suite A in Piedmont, South Carolina.
What do families say about TheKey - Senior Home Care?
TheKey - Senior Home Care carries a 4.7 out of 5 rating from 15 Google reviews. Families describe TheKey's home health and hospice caregivers in Piedmont as attentive, compassionate, and responsive, with many reviewers praising specific staff members by name. One reviewer, however, reported that the agency abruptly stopped a contracted care arrangement without properly notifying the client or its own staff. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit TheKey - Senior Home Care?
Submit the Request Information form on this page, or contact TheKey - Senior Home Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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