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The Wesley Community

131 Lawrence St

3(27 ratings)· Saratoga Springs average: 3.9

The Wesley Community — photo 11 / 6

Quick Facts

Rehab program
On-site rehab center with outpatient PT services
Care variability
Experience varies significantly by unit within community

What Families Think

Reviews of The Wesley Community are sharply divided: some families praise the rehab team, cleanliness, and staff dedication in specific units like Woodlawn Commons, while others describe serious neglect and understaffing in the skilled nursing side. The community has a 3 out of 5 rating on Google based on 27 reviews, reflecting this mixed experience.

The Good

  • Rehab staff described as attentive and effective
  • Outpatient PT program praised for pushing recovery
  • Woodlawn Commons manager singled out as caring
  • Clean, bright rooms with natural light
  • Courtyard gardens for residents to plant in

The Bad

  • Multiple reports of inadequate staffing levels
  • One report of neglect including unaddressed falls and hygiene issues
  • One report of unresponsive care manager and management
  • One review described care as bordering on neglectful

AI-generated from reviews and community data.

About The Wesley Community

The Wesley Community is a assisted living and skilled nursing / long term care community in Saratoga Springs, New York.

Families rate The Wesley Community 3 out of 5 based on 27 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Assisted LivingSkilled Nursing / Long Term Care

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Reviews

3overall · 27 ratings combined

3★ on Google (27)

Beth Brucker-Kane

Mar 2026

via Google

Four plus! The staff is so committed to the mission of The Wesley Community. My dear friend lives in Woodlawn Commons and the community there has been so supportive of her. The staff, the residents, everyone across the board. Paty, who manages Woodlawn Commons, is a gem. She has her hands on the pulse of the place and cares for the residents in such a gentle, firm, and kind way. My friend fell and had surgery followed by some time at the Wesley Rehabilitation Center. The daytime staff there are top notch and so caring with their patients. They took such good care of her and pushed her to work hard to get better. She is now working with the out patient PT group and they've been amazing to get her to do her exercises like it's her job and I think she is stronger now than she was before she fell.

Misty Doe

Mar 2026

via Google

This Diamond in the Rough is off radar to the hospitals. I would have begged to get my father into this place if I was aware of it years ago. There’s a cute courtyards with gardens for the residents to plant in. With Spring coming, this is nice! It’s clean and doesn’t have that stale nursing home air. “Rehab” rooms have fancy lift chairs. There’s light & plants with all the windows instead of dark and depressing. The staff are kind & attentive. It’s a nice place. Not a “Hotel California.”

Jane Huffer

Jan 2026

via Google

The level of care my sister received was despicable. The staff are overworked and inexperienced in some cases and there is not nearly enough staff to adequately care for the patients. I would not send my pet dog there!

Kathy Carmichael

Jan 2022

via Google

Sub par care with inadequate staffing! As a medical professional whose mother was a resident on one of the Springs units, I was extremely dissatisfied with the lack of attention, compassion and inability to meet my mothers basic needs. The care manager, Brittni was detached, unavailable and did not follow through with meeting basic requests. Several times upon visiting, my mother was found hanging off the side of the bed, scared and screaming for help to get repositioned to no avail. I would have to seek out an employee to ask for assistance with a lengthy wait until someone came in. My mother was often found with urine soaked clothing on when I arrived for a visit. How upsetting to see your dear mother being so neglected! In my opinion, this was a form of neglect and abuse and paying $4000 a month for this lack of care and attention to her personal needs was not only deplorable but bordering on criminal.

HEIDI SHULTS-ESTRADA

Sep 2021

via Google

Negligence is terrible. And when you call the CEO, it’s funny he likes to cash his check but won’t return calls. He likes the nice title, neglects the patients and staff, but cashes the check we pay!!! A family member shouldnt go there unless they want broken bones and unhealthy family members.

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Frequently Asked Questions

What types of care does The Wesley Community offer?

The Wesley Community offers Assisted Living and Skilled Nursing / Long Term Care.

Where is The Wesley Community located?

The Wesley Community is located at 131 Lawrence St in Saratoga Springs, New York.

What do families say about The Wesley Community?

Reviews of The Wesley Community are sharply divided: some families praise the rehab team, cleanliness, and staff dedication in specific units like Woodlawn Commons, while others describe serious neglect and understaffing in the skilled nursing side. The community has a 3 out of 5 rating on Google based on 27 reviews, reflecting this mixed experience.

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