MyLivingChoice

The Villa @ Texarkana

4920 Elizabeth St

3.7(18 ratings)· Texarkana average: 4.3

The Villa @ Texarkana, photo 11 / 5

Quick Facts

Total units
106
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
106
Memory Care
Dedicated Alzheimer's/dementia program with constant supervision
Rehab Services
On-site physical, occupational, and speech therapy
Hospice Support
24/7 hospice care available on-site
Ownership Change
Care reportedly improved after new ownership took over

What Families Think

Reviews for The Villa @ Texarkana are mixed, with several families praising compassionate nursing staff, smooth hospice transitions, and noticeable improvements after a change in ownership, while one detailed report raises serious concerns about understaffing and neglect of immobile residents. Overall sentiment trends positive but includes a significant cautionary account worth weighing carefully.

The Good

  • Compassionate, attentive nursing staff
  • Smooth hospital-to-facility transition support
  • Strong hospice care experience reported
  • Dedicated Alzheimer's/dementia care programming
  • Care reportedly improved after new ownership
  • Prompt communication and weekly family updates

The Bad

  • One detailed report of understaffing and neglect of immobile residents
  • One reviewer described damaged rooms and furniture
  • One reviewer raised concerns about oversight and inspection integrity
  • No published pricing information available

AI-generated from reviews and community data.

The Villa @ Texarkana is a senior living community in Texarkana, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.7 out of 5 across 18 reviews.

About The Villa @ Texarkana

The Villa at Texarkana is a nursing and rehabilitation care community in Texarkana, Texas, operated by Caring Healthcare Group. The community provides skilled nursing care with rehabilitation services including physical, occupational, and speech therapy for residents recovering from a range of medical conditions.

The community offers specialized programs for residents with Alzheimer's disease and dementia, designed to support independence while providing constant care and supervision from skilled staff members.

Care at The Villa at Texarkana is guided by a person-centered philosophy that focuses on each resident's individual health care needs and personal preferences. The community features modern amenities and state-of-the-art facilities designed to create a home-like atmosphere that supports residents' recovery and well-being.

Types of Care at The Villa @ Texarkana

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of The Villa @ Texarkana

3.7overall · 18 ratings combined

3.7★ on Google (18)

STeven Childs

Apr 2023

via Google

Had been a CNA. Good nursing staff.

Rebecca Epperson

Jun 2021

via Google

Our journey began in January 2021, and I had to quickly find a placement for my mother. I was on direct contact quarantine, and Bridgette made the entire process smooth with easy transition from hospital to the facility. She even made several trips to the hospital to answer questions with mom and to ensure she felt comfortable as well. The facility went above and beyond to ensure safety of the residents and following guidelines for essential caregiver visits. I was able to have direct contact with my mom, and received warm welcome. The nursing staff was always sweet, phone calls to my mom at nursing station were always welcome, and I received weekly updates on mom’s condition and the Covid status of the facility. Nearly six months later, I have witnessed all staff having positive interactions and fun with the residents. I receive prompt answers anytime I have a question. The facility is clean, and my mother is content and happy. I receive testimonies of personal interactions with mom from all range of staff! Tamara in financial office is very sweet and extremely helpful to ensure needed resources. For the first time in several years, I am without worry about mom’s care.

Michelle Weerts

May 2019

via Google

My mother was a resident there beginning in February 2019 due to a cancer diagnosis and requiring 24/7 care with hospice . Unfortunately, she passed in April 2019. Honestly, If I could give them 10 stars, I would. Each and every staff member treated her with the utmost respect and compassion. They were there for us every step of the way through a very difficult time. I work in EMS and have been in every nursing home in the area. So, I am familiar with them all. We could not have chosen a better facility than The VIlla.

Big Man

May 2019

via Google

Man, I can't believe how much better this place got after the new owner took over. 4 1/2☆s, now. I was actually in the process of finding my Gramps a different home about 8 months ago, but now he's really being handled well. Big Smile on his face, that use to seem depressed. I thought the old guy had some kinda crush on some new nurse, or somethin' but it turns out that he's told me, he was happy, after the "New peoples that done took over" started doing stuff.

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Government Inspection History

6 inspection visits in the last three years, 41 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 11, 2026Fire Safety StandardHealth Standard9 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 12, 2026

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 12, 2026

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2026

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2026

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2026

  • Assure that each resident’s assessment is updated at least once every 3 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2026

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadNo revisit needed

Dec 11, 2024Fire Safety StandardHealth ComplaintHealth Standard14 citations
  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 12, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 12, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 12, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 12, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 12, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2024

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2024

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadDeficient, Provider has no plan of correction

Nov 15, 2023Fire Safety StandardHealth Standard9 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 16, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 16, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 6, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadWaiver has been granted

Oct 24, 2023Health Complaint7 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 25, 2023

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2023

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2023

Aug 2, 2023Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 7, 2023

Jul 7, 2023Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 19, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Villa @ Texarkana offer?

The Villa @ Texarkana offers Skilled Nursing / Long Term Care.

Where is The Villa @ Texarkana located?

The Villa @ Texarkana is located at 4920 Elizabeth St in Texarkana, Texas.

What do families say about The Villa @ Texarkana?

Reviews for The Villa @ Texarkana are mixed, with several families praising compassionate nursing staff, smooth hospice transitions, and noticeable improvements after a change in ownership, while one detailed report raises serious concerns about understaffing and neglect of immobile residents. Overall sentiment trends positive but includes a significant cautionary account worth weighing carefully.

How did The Villa @ Texarkana do on recent health and safety inspections?

The Villa @ Texarkana had 6 government inspection visits in the last three years, with 41 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Villa @ Texarkana?

Submit the Request Information form on this page to connect with The Villa @ Texarkana and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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