STeven Childs
Apr 2023
Had been a CNA. Good nursing staff.
1 / 5CMS Care Compare
Reviews for The Villa @ Texarkana are mixed, with several families praising compassionate nursing staff, smooth hospice transitions, and noticeable improvements after a change in ownership, while one detailed report raises serious concerns about understaffing and neglect of immobile residents. Overall sentiment trends positive but includes a significant cautionary account worth weighing carefully.
AI-generated from reviews and community data.
The Villa @ Texarkana is a senior living community in Texarkana, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.7 out of 5 across 18 reviews.
The Villa at Texarkana is a nursing and rehabilitation care community in Texarkana, Texas, operated by Caring Healthcare Group. The community provides skilled nursing care with rehabilitation services including physical, occupational, and speech therapy for residents recovering from a range of medical conditions.
The community offers specialized programs for residents with Alzheimer's disease and dementia, designed to support independence while providing constant care and supervision from skilled staff members.
Care at The Villa at Texarkana is guided by a person-centered philosophy that focuses on each resident's individual health care needs and personal preferences. The community features modern amenities and state-of-the-art facilities designed to create a home-like atmosphere that supports residents' recovery and well-being.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose3.7overall · 18 ratings combined
3.7★ on Google (18)
STeven Childs
Apr 2023
Had been a CNA. Good nursing staff.
Rebecca Epperson
Jun 2021
Our journey began in January 2021, and I had to quickly find a placement for my mother. I was on direct contact quarantine, and Bridgette made the entire process smooth with easy transition from hospital to the facility. She even made several trips to the hospital to answer questions with mom and to ensure she felt comfortable as well. The facility went above and beyond to ensure safety of the residents and following guidelines for essential caregiver visits. I was able to have direct contact with my mom, and received warm welcome. The nursing staff was always sweet, phone calls to my mom at nursing station were always welcome, and I received weekly updates on mom’s condition and the Covid status of the facility. Nearly six months later, I have witnessed all staff having positive interactions and fun with the residents. I receive prompt answers anytime I have a question. The facility is clean, and my mother is content and happy. I receive testimonies of personal interactions with mom from all range of staff! Tamara in financial office is very sweet and extremely helpful to ensure needed resources. For the first time in several years, I am without worry about mom’s care.
Lorraine “LULU” Walker
Mar 2021
Nasty. No place to be
Michelle Weerts
May 2019
My mother was a resident there beginning in February 2019 due to a cancer diagnosis and requiring 24/7 care with hospice . Unfortunately, she passed in April 2019. Honestly, If I could give them 10 stars, I would. Each and every staff member treated her with the utmost respect and compassion. They were there for us every step of the way through a very difficult time. I work in EMS and have been in every nursing home in the area. So, I am familiar with them all. We could not have chosen a better facility than The VIlla.
Big Man
May 2019
Man, I can't believe how much better this place got after the new owner took over. 4 1/2☆s, now. I was actually in the process of finding my Gramps a different home about 8 months ago, but now he's really being handled well. Big Smile on his face, that use to seem depressed. I thought the old guy had some kinda crush on some new nurse, or somethin' but it turns out that he's told me, he was happy, after the "New peoples that done took over" started doing stuff.
6 inspection visits in the last three years, 41 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 12, 2026
Provide activities to meet all resident's needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 12, 2026
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2026
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2026
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2026
Assure that each resident’s assessment is updated at least once every 3 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2026
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadNo revisit needed
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 12, 2024
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 12, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 12, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 12, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 12, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2024
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2024
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadDeficient, Provider has no plan of correction
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 16, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 16, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 6, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadWaiver has been granted
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 25, 2023
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 7, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 19, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
The Villa @ Texarkana offers Skilled Nursing / Long Term Care.
The Villa @ Texarkana is located at 4920 Elizabeth St in Texarkana, Texas.
Reviews for The Villa @ Texarkana are mixed, with several families praising compassionate nursing staff, smooth hospice transitions, and noticeable improvements after a change in ownership, while one detailed report raises serious concerns about understaffing and neglect of immobile residents. Overall sentiment trends positive but includes a significant cautionary account worth weighing carefully.
The Villa @ Texarkana had 6 government inspection visits in the last three years, with 41 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with The Villa @ Texarkana and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at The Villa @ Texarkana? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Texarkana.

Texarkana, Texas0 mi
5(20)
Assisted LivingMemory Care

Texarkana, Texas0 mi
5(16)
Assisted Living

Texarkana, Texas0 mi
4.6(20)
Assisted LivingMemory Care

Texarkana, Texas0 mi
4.7(3)
Assisted Living

Texarkana, Texas0 mi
4.3(23)
Independent LivingSkilled Nursing / Long Term Care

Texarkana, Texas0 mi
4(103)
Skilled Nursing / Long Term Care
Home care agencies serving Texarkana bring help to the house: daily living, companionship, and respite for family caregivers.