Morgan Coleman
Jun 2026
I love the managers there, they make sure everything is taken care of.
1 / 5Quick Facts
- Memory care security
- Secured entrances for memory care residents
- Short-term stays
- Respite care offered for temporary family support
- Room options
- Private or semi-private accommodations available
What Families Think
Reviews of The Stratford are sharply divided: several families praise the friendly, attentive staff and a responsive sales team, with one saying her mother has been happy there for over a year and a half. However, two other reviewers report serious cleanliness and supervision concerns, including roaches, bed bugs, and inadequate monitoring of residents.
The Good
- Friendly, helpful staff praised by multiple families
- Responsive, communicative sales manager
- Long-term resident satisfaction (1.5+ years)
- Secured memory care unit for dementia residents
- Respite care available for short-term needs
The Bad
- Multiple reports of roaches in the community
- One report of bed bugs
- One report of inadequate resident supervision
- One report of lazy staff
AI-generated from reviews and community data.
About The Stratford
The Stratford is an assisted living and memory care community located in Chapel Hill, North Carolina, providing personalized support for older adults who need help with daily activities while maintaining independence.
The community offers assisted living services that include assistance with bathing, dressing, medication management, and meal preparation in a safe and comfortable environment. Residents have access to private or semi-private accommodations, social activities, and amenities designed to enhance quality of life, with 24/7 trained staff available to provide compassionate care.
Memory care at The Stratford is a specialized service designed to support individuals with Alzheimer's disease, dementia, and other memory-related conditions. The community features secured entrances, structured routines, sensory-based programming, and specialized dining to meet residents' unique needs. Staff members are trained in specialized dementia care and available around the clock.
The community also offers respite care services, providing families with support when needed. The environment is designed to feel welcoming and homelike, with staff who know residents personally and prioritize creating comfortable interactions and good days for those in care.
Types of Care
Assisted LivingIndependent LivingSkilled Nursing / Long Term Care
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Help Me ChooseReviews
4overall · 10 ratings combined
4★ on Google (10)
Jessi LaCosta
May 2026
While I cannot review the actual facility in terms of having a resident reside there, I can discuss my experience with the Sales Manager, Sophie Weidman. She was VERY flexible, a great communicator, amiable and courteous. Also she understood evry quickly what my mom needed vs what would potentially not work for our family. She gets a 5 star rating.
Sheila Green
Mar 2026
Only if no place else to leave one you don't love! Roaches and lazy staff.
Star
Nov 2025
They have roaches n bed bugs n don’t watch the residents don’t take ur family there
Eddie Martinez
Aug 2023
We have been very satisfied with The Stratford homes My Mom has been there over 1-1/2 years. The staff is very friendly and helpful to the patient. She’s is enjoying her time at this facility. Thanks
Frequently Asked Questions
What types of care does The Stratford offer?
The Stratford offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
Where is The Stratford located?
The Stratford is located at 405 Smith Level Rd in Chapel Hill, North Carolina.
What do families say about The Stratford?
Reviews of The Stratford are sharply divided: several families praise the friendly, attentive staff and a responsive sales team, with one saying her mother has been happy there for over a year and a half. However, two other reviewers report serious cleanliness and supervision concerns, including roaches, bed bugs, and inadequate monitoring of residents.
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