6301 South Hazel Street
3.3(20 ratings)· Pine Bluff average: 3.7
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CMS Care Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Google reviewers give The Springs of Pine Bluff a 3.3 out of 5 rating, with experiences that vary sharply between visits. Some families describe attentive nurses, a clean environment, and long-term residents who are content, while others report serious lapses in cleanliness, staffing, and basic care.
AI-generated from reviews and community data.
The Springs of Pine Bluff Nursing and Rehabilitation is a senior living community in Pine Bluff, Arkansas offering Skilled Nursing / Long Term Care. Families rate it 3.3 out of 5 across 20 reviews.
The Springs of Pine Bluff is a skilled nursing and long-term care community licensed for up to 103 residents. It is Medicare and Medicaid certified and operated as a for-profit limited liability company.
Reviews of the facility are mixed. Some families report satisfaction with care and cleanliness, describing staff as attentive and caring and residents as content. Others have raised concerns about staff demeanor, facility maintenance, and pest control. One reviewer described the atmosphere as "fresh and clean" while another reported significant issues with sanitation and roaches. Communication and facility conditions appear to vary considerably based on visitor experience.
The facility holds a 2 out of 5 overall rating from the Centers for Medicare and Medicaid Services.
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Help Me Choose3.3overall · 20 ratings combined
3.3★ on Google (20)
Debra Allen
May 2026
I want to say this I have watch over and over and they are doing and over doing for families, I feel this if you think you can do better do it 24 hours a day which that Is what the nursing homes have to do none stop, I appreciate all of them yes I do
Brenda
Feb 2026
This place is really going down. I think the director or something left and went down the street because it got so bad. I have seen so many roaches coming out of the wall it was like a scary movie!
Rosalyn Beaty
Feb 2025
I was pleasantly surprised by my recent visit. The facility was clean. The staff was pleasant and very informative. The residents seemed very content. I am looking for a placement for a family member. if they accept their insurance this will be their new home.
Carolyn Bell
Jul 2024
My sister Lillie has been at the Springs for about two years. She is happy and contented. Her nurse is simply awesome and truly appears to care. The maintenance man so friendly and helpful. On behalf of Lillie’s eleven siblings, I want to say thank you. Your excellent care of our sister; to see her happy and content has truly put her family at ease. Thank you for your professionalism and care you have shown to our sister.
Megan Sperry
Mar 2024
My mother was at The Springs of Pine Bluff for maybe a week. It was an absolutely horrible experience. I wouldn’t send my worst enemy to this place. My mother was treated so poorly by the staff. They were very dismissive and rude to her. Acted like she wasn’t even speaking to them and would just turn around and slam the door. The place absolutely reeked of urine and garbage. They actually forgot to feed my mother dinner on more than one occasion. The person that usually let me in the locked front door was a resident of the facility, instead of a staff member. Definitely seems unsafe. But there was never a member of staff available at the front desk to do so. I witnessed staff yell and cuss at some of the residents. One CNA even told a lady in a wheelchair that she was going to slap her. I reported this. But the person I reported it to, didn’t really seem like it was a big deal at all. Makes me wonder what goes on when they know nobody’s watching. Please don’t send your loved ones here. This place is NO GOOD!
4 inspection visits in the last three years, 22 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 20, 2025
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 20, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 20, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity B of L: potential for minimal harm, patternCorrected Jul 20, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 6, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 26, 2024
Properly provide smoke detection systems in areas open to corridors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 26, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 26, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 26, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 26, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 26, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 26, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 26, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 26, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 23, 2023
Properly provide smoke detection systems in areas open to corridors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 23, 2023
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 23, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 23, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
The Springs of Pine Bluff Nursing and Rehabilitation offers Skilled Nursing / Long Term Care.
The Springs of Pine Bluff Nursing and Rehabilitation is located at 6301 South Hazel Street in Pine Bluff, Arkansas.
The Springs of Pine Bluff Nursing and Rehabilitation carries a 3.3 out of 5 rating from 20 Google reviews. Some families describe attentive nurses, a clean environment, and long-term residents who are content, while others report serious lapses in cleanliness, staffing, and basic care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
The Springs of Pine Bluff Nursing and Rehabilitation had 4 government inspection visits in the last three years, with 22 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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