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The Springs of Mt. Vista Health & Rehabilitation

202 Tims Avenue

4.2(59 ratings)· Harrison average: 4.3

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The Springs of Mt. Vista Health & Rehabilitation, photo 1

Quick Facts

Total units
154
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
154

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of The Springs of Mt. Vista are mixed, with several families praising the physical therapy team and caring staff, while others report serious lapses in basic care and cleanliness. The community holds a 4.2 out of 5 rating from 59 Google reviews, though the written comments show a wide range of experiences.

What reviewers praise

  • Physical therapy staff frequently praised as excellent
  • Many staff described as caring despite short staffing
  • Rooms and common areas found clean on visits
  • Staff treat long-term residents well, family reports

What reviewers flag

  • Multiple reviewers report the facility is understaffed
  • One report of a resident's pressure sores worsening to stage 4
  • One report of patients left in soiled conditions for shifts or days
  • One reviewer says complaints are dismissed rather than addressed
  • One report that furniture and upgrades have not changed in 15 years

AI-generated from reviews and community data.

The Springs of Mt. Vista Health & Rehabilitation is a senior living community in Harrison, Arkansas offering Skilled Nursing / Long Term Care. Families rate it 4.2 out of 5 across 59 reviews.

About The Springs of Mt. Vista Health & Rehabilitation

The Springs of Mt. Vista Health & Rehabilitation is a skilled nursing and long-term care community licensed for up to 154 residents in Harrison, Arkansas. All beds are certified for Medicare and Medicaid. The facility is operated as a for-profit limited liability company and carries a 3-star overall rating from the Centers for Medicare & Medicaid Services.

Reviewers offered mixed accounts of daily operations and care quality. Physical therapy staff drew consistent praise for professionalism and compassion. Some families reported satisfaction with their loved ones' care and the cleanliness of rooms and common areas. However, other reviewers raised concerns about staffing levels, inconsistent attention to residents' requests, food preferences not being honored, and maintenance of medical equipment such as Hoyer lifts. One reviewer noted that significant facility upgrades had not been made over a 15-year period.

Types of Care at The Springs of Mt. Vista Health & Rehabilitation

Skilled Nursing / Long Term Care

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Reviews of The Springs of Mt. Vista Health & Rehabilitation

4.2overall · 59 ratings combined

4.2★ on Google (59)

Phillip Nelson

Feb 2026

via Google ↗ · Report

The physical therapist department is priceless. Some of the best professional behaving and performing people we've ever encountered. A lot of the staff are all as well. Priceless, wonderful considerate, very very caring about the patients and then there's those that are have a job reflector dissatisfaction with their job and rubs off and shows that to the patients. Most of the employees are just priceless. We were never so pleased under these circumstances to have so many good people that cared.

Jenn Madewell

May 2025

via Google ↗ · Report

Way understaffed. Kitchen will not consistently honor food preferences. Equipment, such as Hoyer lifts, is rarely professionally examined and fixed. Staff doesn't listen to patients unless they require emergency care, or are clearly in trouble. If you complain about anything, the RN or CNA will come into your room and proceed to gaslight you into believing that you were mistaken and/or you're in the wrong and should just drop it because they've already covered their booties by creatively wording their charting of incidents. They consistently will leave a patient in their own filth for whole shifts and even whole days! Then, will chart that they refused care.

Veronica Burdine

Jan 2024

via Google ↗ · Report

This place is beyond awful to place a love one. My dad went in with stage two pressure sores and came home with stage 4 and ended back in CCU. My MIL was in this same facility over 15 yrs ago...different owner at the time and the furniture is still the same. Very little upgrades done in 15 yrs!!! For what they charge a patient per day/month this place needs to improve 100%. There are a few good employees that I encountered with my dad. Shout out to Christy/RN, Becca/CNA, Lorretta/director and a young man who's a CNA from Carroll county.

Debora Smith

Sep 2023

via Google ↗ · Report

We visited a friend today, there was someone singing hymns. The facility was very nice and clean. Her room was clean and tidy. She said that she liked living there. We had a great visit with our friend. We will be back.

Susan S

Jul 2022

via Google ↗ · Report

My cousins husband has been in here for a few years now and the staff treat him so well, even with being so short staffed. We are pleased and more importantly my cousins husband is pleased with his care. My cousin has just gotten out of rehab here from a fall. She was very pleased with her care. These caring employees deserve so much more. I wish the owners of this center would see their worth.

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Government Inspection History

3 inspection visits in the last three years, 23 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 30, 2026Fire Safety StandardHealth Standard1 citation
  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 22, 2026

Sep 27, 2024Fire Safety StandardHealth Standard10 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 25, 2024

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 25, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 20, 2024

  • Properly provide smoke detection systems in areas open to corridors.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 20, 2024

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2024

  • Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

Jul 21, 2023Fire Safety StandardHealth ComplaintHealth Standard12 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 13, 2023

  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 20, 2023

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 20, 2023

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 20, 2023

  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2023

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2023

  • Hire a qualified full-time social worker in a facility with more than 120 beds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 13, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Springs of Mt. Vista Health & Rehabilitation offer?

The Springs of Mt. Vista Health & Rehabilitation offers Skilled Nursing / Long Term Care.

Where is The Springs of Mt. Vista Health & Rehabilitation located?

The Springs of Mt. Vista Health & Rehabilitation is located at 202 Tims Avenue in Harrison, Arkansas.

What do families say about The Springs of Mt. Vista Health & Rehabilitation?

The Springs of Mt. Vista Health & Rehabilitation carries a 4.2 out of 5 rating from 59 Google reviews. Reviews of The Springs of Mt. Vista are mixed, with several families praising the physical therapy team and caring staff, while others report serious lapses in basic care and cleanliness. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did The Springs of Mt. Vista Health & Rehabilitation do on recent health and safety inspections?

The Springs of Mt. Vista Health & Rehabilitation had 3 government inspection visits in the last three years, with 23 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Springs of Mt. Vista Health & Rehabilitation?

Submit the Request Information form on this page, or contact The Springs of Mt. Vista Health & Rehabilitation directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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