1 / 6Families describe The Residence at Summer Street as a warm, well-run assisted living and memory care community where staff are frequently praised for compassionate, personalized care and smooth transitions for new residents. Reviewers also highlight cleanliness, good food, and reliable transportation. However, a recurring thread of billing disputes and a few serious incidents around move-in, memory care consistency, and move-out handling temper the otherwise strong reputation.
AI-generated from reviews and community data.
The Residence at Summer Street is a senior living community in Stamford, Connecticut offering Assisted Living. Amenities include Guest Meals, Professional Chef and Restaurant style Dining Room. Families rate it 4.5 out of 5 across 59 reviews.
The Residence at Summer Street is an assisted living community in Stamford, Connecticut, offering a continuum of enhanced care services designed to support residents while promoting independence and quality of life. The community provides a seven-tier customizable care menu tailored to individual needs, including support with activities of daily living such as walking escorts, bathing, dressing, and toileting, as well as coordination of advanced care needs.
The community emphasizes wellness through its S.H.I.E.L.D. program and features staff certified by the National Institute for Dementia Education. Care is delivered with a hospitality-focused approach, supported by 24-hour staffing and security. The community also collaborates with a cognitive health research organization to provide residents with health risk assessments and information to help predict conditions such as Parkinson's disease, dementia, and fall risk.
Dining is a central part of life at The Residence at Summer Street, with chef-prepared meals served three times daily that combine gourmet principles with variety and wellness. The community's Engagement Program offers residents diverse opportunities including continuing education, cultural activities, physical wellness, and social events tailored to the rich life experiences of its residents.
Located in downtown Stamford, the community serves residents from Stamford, lower Fairfield County, and Westchester County, including nearby communities such as Greenwich, Darien, and New Canaan. The location provides proximity to local attractions and cultural amenities.
Community amenities include private apartments, living rooms, private dining spaces, landscaped grounds, a fitness area, and a bistro. The community uses technology to enhance resident safety, engagement, and daily life, and maintains a welcoming environment that values diversity and inclusivity across all backgrounds and orientations.
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Help Me Choose4.5overall · 59 ratings combined
4.5★ on Google (59)
Linda Gahler
Jul 2026
The whole crew of the entertainment were amazing , Diahan and her staff are amazing . Crystal and Alexa were great . Landa was extra special. The rehab team took such good care in getting me back on my feet . Maya and Joanne get me going with my therapy and I am grateful. There are so many people I want to say thank you to Janel , Mirielle , Salomon, Gifty, Nordia , so many special people . I made so many friends here and I am happy .
Jen Petruzzo
Jun 2026
Our experience with The Residence at Summer Street was traumatic and completely unacceptable.<br><br>My 83-year-old mother uprooted her life to move into what we were promised would be a supportive, well-run environment. Instead, she was met with disorganization and neglect from day one. We moved her in over a holiday weekend and were never told there would be no staff available, no orientation, no support, and the only administrative person on site was the head chef.<br><br>Her unit had no air conditioning during 90+ degree weather and no hot water. Despite repeated complaints, nothing was fixed. Administration told us this was “unacceptable” and promised follow-up and support. No one ever called or showed up.<br><br>The lack of care was alarming. When my mother cut her leg, no nurse came. A staff member told her to use her own Band-Aids, and the promised follow-up with a nurse that never happened. When she needed help showering, she was left standing in a towel and told, “sorry dear, we can’t shower you today,” due to no hot water and poor pressure.<br><br>After just three days, we had to remove her for her safety. There was no effort to resolve anything. They simply let her go.<br><br>Adnan Tahirovic, the Executive Director, told our family my mother would be treated “as his own mother.” That promise was completely disregarded. Ellen Colby and her team presented one version of this facility and delivered another.<br><br>To make matters worse, we were charged for two additional months after she had moved out and after submitting a formal termination notice. The fact that billing continued while she was no longer even there says everything about their oversight.<br><br>This was not just disappointing. It was unsafe, undignified, and deeply distressing. Proceed with extreme caution.
Karen Zink
Jun 2026
Words are not enough to express how wonderful the move for our parents to the Residence was. After 60 years in their home, they moved to a beautiful two bedroom apartment in October 2023. They took advantage of the multitude of activities and made new friends along the way. Sadly our mom passed away in March 2026 but because of the built in community our dad already had, the transition was more manageable. As our dad’s health started to deteriorate, the care he received from the aides, the medical staff, and everyone who works at the Residence has been amazing. We then had to move our dad to the memory care floor in June 2026 and are so thankful for the various levels of care available at the Residence. Our parents took advantage of all of them - first independent living, then assisted living, now memory care. If your parent(s) require extra assistance while still maintaining independence, this is the place to be. And you can be rest assured if further care is necessary, it can be provided in place at the Residence with a wonderful and caring staff. I cannot say enough about what a great place this is.
Michelle & Deborah SRP
Apr 2026
Ellen Colby and her team at the Residence At Summer Street truly care about every resident and their families . They make the community feel warm, alive and have loads of interesting activities to choose from. In the heart of Stamford, there is a lovely, beautifully-appointed senior community that instantly felt<br>like home the second we walked in.
Mitzi Bainbridge
Feb 2026
I was there accompanying a friend who needs Care. Everyone was knowledgeable, friendly, helpful. Bent over backwards at every turn and in every way.
The Residence at Summer Street offers Assisted Living.
The Residence at Summer Street is located at 14 2nd St in Stamford, Connecticut.
Families describe The Residence at Summer Street as a warm, well-run assisted living and memory care community where staff are frequently praised for compassionate, personalized care and smooth transitions for new residents. Reviewers also highlight cleanliness, good food, and reliable transportation. However, a recurring thread of billing disputes and a few serious incidents around move-in, memory care consistency, and move-out handling temper the otherwise strong reputation.
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