Candice Jones
Aug 2026
I have had the absolute pleasure of working with this phenomenal establishment, especially with the help of the Director, Heidi Cole. I encountered a very difficult situation last summer; the staff truly saved the day!<br><br>My mom was transferred to their establishment in the middle of August, (and I believe from memory), she was home by October. Julianne, who was in management of the medical assistants and staff on hand, went above and beyond with all her communication. To highlight how helpful Julianne was, she had also just started at Benchmark. I appreciate her compassion, and professionalism. She is an asset to any company!<br><br>These situations are extremely stressful because as our loved ones age, we often find ourselves, completely overwhelmed, and it is not unusual for all responsibility to fall on one person. I want to thank Benchmark for their exceptional care provided for my Mother in 2025. I realize this review comes much too late, although, better late than never. If you are looking for an assisted living facility that genuinely cares about its staff and residents, I highly recommend using this hidden gem.<br><br>To every person working to help enhance the life of our seniors, I genuinely thank you all so much. To Ms. Heidi Cole—you are nothing less than exceptional and a class act! I am eternally grateful!
