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The Pines At Placerville Healthcare Center

1040 Marshall Way

4(70 ratings)· Placerville average: 4.4

The Pines At Placerville Healthcare Center, photo 11 / 5

Quick Facts

Total units
99
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
99
Location
Within walking distance of Marshall Medical Center
Nursing coverage
24-hour licensed nurses on site around the clock
Quality rating
CMS Four-Star Quality Measures Rated facility

What Families Think

Reviewers generally praise the physical therapy and nursing staff at The Pines at Placerville, describing the environment as clean and calming with attentive care during rehabilitation stays. However, one reviewer described a serious safety incident and overcrowded room conditions, raising concerns about oversight and space limitations in an older building.

The Good

  • Physical therapy team praised as skilled and encouraging
  • Wound care team described as excellent
  • Nursing staff called compassionate and attentive
  • Clean, calm environment noted by multiple reviewers
  • Friendly, responsive administrative and CNA staff
  • Peaceful courtyard and outdoor patio spaces

The Bad

  • One report of a serious safety incident involving patient injury and inattentive response
  • One report of crowded rooms with three beds per room
  • One reviewer felt the facility functions more as long-term housing than active rehabilitation

AI-generated from reviews and community data.

The Pines At Placerville Healthcare Center is a senior living community in Placerville, California offering Skilled Nursing / Long Term Care. Amenities include Outdoor Patio, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 70 reviews.

About The Pines At Placerville Healthcare Center

The Pines at Placerville Healthcare Center is a skilled nursing facility in Placerville, California, focused on patient safety, wellness, and healing. The facility is conveniently located just off Highway 50 and 49, within walking distance of Marshall Medical Center.

The center provides 24-hour nursing care with licensed nurses available around the clock. It features a state-of-the-art rehabilitation gym where patients work with licensed physical therapy experts to support recovery and strengthen their abilities. Staff are trained in patient-centered care and respond promptly to resident needs.

The community has been recognized by the Centers for Medicaid and Medicare Services as a Four-Star Quality Measures Rated facility, evaluated based on health inspections, staffing levels, and quality measures. The environment is described as calm and clean, with attention paid to resident comfort and personal care details.

The facility offers visitors and residents access to outdoor spaces including a beautiful front patio and enclosed courtyards for visiting and rest. Additional amenities include e-card services allowing family members to send personalized greetings that staff hand-deliver to patients.

Types of Care at The Pines At Placerville Healthcare Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of The Pines At Placerville Healthcare Center

4overall · 70 ratings combined

4★ on Google (70)

Miwok Tribe

Jul 2026

via Google

Sadly I recently let go a Dear friend at this place 3 months ago. It was rather sad because he passed as I was there visiting. It was a short bed & his toes were jammed in a bar, God only knows how long. The rooms are 3 to a room, crowded. I couldn’t believe my good friend caretaker client was in this situation. His toes was jammed in thing they hang at foot of the bed. There was a bubble in his cather, like plugged…when his toe / foot was freed, My dear friend opened his eyes wide and closed them and passed. I complained about the incident and asked for changes about the short beds and My friends toes jammed up. They never returned my call to say they complied with changes. This all happened last months and I just found out an uncle and an acquaintance is now there. I’m seeing similar other problems … Its oddly overstocked old short building under serviced. The place is too small. This place isn’t for rehabilitation , it’s for final hours , days in my opinion. I also believe families should show up more and help there loved ones. I pray my uncle rehabilitates him and it’s not used as final days. The Drs aren’t paying enough attentions in rehabilitating and focused on housing. But I’m not a dr. I just can’t recommend this place.. forever will remember my good client friend and his eyes when his toes were freed. Wow.

Harry Conrad

Mar 2026

via Google

I’ve had a very good experience at this care home. The staff treat me kindly, respond when I need help, and make sure I feel safe in my room. The physical therapy team is excellent — patient, encouraging, and focused on helping me get stronger without pushing me too hard.It’s a calm, clean place, and I feel respected here. After being in other facilities, I can honestly say this one stands out for the way they treat residents and support recovery.

Michael Burgess

Feb 2026

via Google

This is my second time here at THE PINES. The staff here from the Administrators to the CNA'S are very attentive and met my needs and concerns professionally and respectfully as well. The wound care team is amazing!!! The Physical Therapy team is one of the reasons that I came back here again. And I healed so quickly here!!

Jason Jokerst

Dec 2025

via Google

The Pines at Placerville Health Care Center is a skilled nursing facility set in the beautiful foothills, offering a serene and welcoming environment. The natural scenery and thoughtfully maintained courtyard create a peaceful atmosphere that enhances the overall experience for residents and visitors alike. The nursing staff, particularly the registered nurses, demonstrate compassion and attentiveness in their care, ensuring that residents feel supported and respected. The administrative team is consistently friendly, approachable, and helpful, making communication smooth and reassuring. Additionally, the physical therapy services are delivered with professionalism and expertise, contributing greatly to the recovery and well being of residents. Overall, The Pines combines excellent clinical care with a warm, professional environment. It is evident that the staff take pride in bringing about both quality healthcare and a comforting setting for those they serve.

Julia Baker

Dec 2025

via Google

When visiting my mother, it was an easy check-in to confirm it was me visiting, and I wasn’t sick. All the staff was really friendly and the patients or residence that was living there. They seem to be happy and well taken care of. the place was very clean the housekeeping staff was very nice along with the nurses and attendants.

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Government Inspection History

15 inspection visits in the last three years, 67 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 5, 2026Fire Safety StandardHealth Standard13 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2026

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 26, 2026

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2026

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2026

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2026

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2026

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2026

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2026

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2026

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 20, 2026

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity B of L: potential for minimal harm, patternCorrected Mar 26, 2026

Nov 18, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 26, 2025

Aug 20, 2025Health Complaint2 citations
  • Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 15, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 15, 2025

Dec 10, 2024Health Complaint1 citation
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2024

Oct 24, 2024Fire Safety StandardHealth Standard18 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 14, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2024

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2024

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2024

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2024

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024

  • Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 14, 2024

  • Conduct testing and exercise requirements.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 14, 2024

Jun 28, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 23, 2024

May 31, 2024Health Complaint1 citation
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 24, 2024

May 29, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 27, 2024

Mar 26, 2024Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 5, 2024

Jan 4, 2024Health Complaint1 citation
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 24, 2024

Dec 13, 2023Health Complaint1 citation
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2024

Oct 5, 2023Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 1, 2023

Sep 13, 2023Health Complaint1 citation
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 6, 2023

Jul 14, 2023Health Complaint2 citations
  • Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 14, 2023

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 14, 2023

Nov 11, 2022Fire Safety StandardHealth Standard22 citations
  • Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2023

  • Observe each nurse aide's job performance and give regular training.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2023

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2023

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2023

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2022

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2023

  • Meet requirements for the use of electrical equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2022

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2023

  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2023

  • Plan the resident's discharge to meet the resident's goals and needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2023

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2023

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Pines At Placerville Healthcare Center offer?

The Pines At Placerville Healthcare Center offers Skilled Nursing / Long Term Care.

Where is The Pines At Placerville Healthcare Center located?

The Pines At Placerville Healthcare Center is located at 1040 Marshall Way in Placerville, California.

What do families say about The Pines At Placerville Healthcare Center?

Reviewers generally praise the physical therapy and nursing staff at The Pines at Placerville, describing the environment as clean and calming with attentive care during rehabilitation stays. However, one reviewer described a serious safety incident and overcrowded room conditions, raising concerns about oversight and space limitations in an older building.

How did The Pines At Placerville Healthcare Center do on recent health and safety inspections?

The Pines At Placerville Healthcare Center had 15 government inspection visits in the last three years, with 67 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Pines At Placerville Healthcare Center?

Submit the Request Information form on this page to connect with The Pines At Placerville Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at The Pines At Placerville Healthcare Center? Claim this listing to update photos, pricing, and details. It's free.

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