rachel bedker
Jan 2026
The Orchards of Big Rapids is truly the best place !!! The staff truly cares about the residents !!! It is clean friendly and very welcoming!!! I would highly recommend the orchards for your loved one!!
Quick Facts
- Total units
- 100
- Medicare rating
- 3 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 100
CMS Care Compare
What Families Think
Most reviewers describe The Orchards At Big Rapids as a warm, family-like skilled nursing community where staff are caring and the facility feels welcoming. However, one detailed report raises serious concerns about understaffing, delayed care, and mishandled medications that families should weigh carefully.
The Good
- Staff described as caring and family-like
- Facility called clean, friendly, and welcoming
- Multiple reviewers highly recommend for loved ones
- Culinary and care teams praised for warmth
The Bad
- One report of dangerous understaffing and poor management
- One account of a resident developing a bed sore from neglect
- One report of medication mishandling
- One report of promised physical therapy never delivered
AI-generated from reviews and community data.
The Orchards At Big Rapids is a senior living community in Big Rapids, Michigan offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.7 out of 5 across 66 reviews.
About The Orchards At Big Rapids
The Orchards At Big Rapids is a skilled nursing / long term care community in Big Rapids, Michigan. The community is licensed for up to 100 residents.
Families rate The Orchards At Big Rapids 4.7 out of 5 based on 65 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at The Orchards At Big Rapids
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Transportation Services
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of The Orchards At Big Rapids
4.7overall · 66 ratings combined
4.7★ on Google (66)
Elle Holes
Jan 2026
This facility is dangerously understaffed, poorly managed, and negligent. While I want to acknowledge that many of the nurses and aides themselves were kind and tried to help, they were clearly overwhelmed and unsupported by management. The staffing situation was so inadequate that it directly affected patient safety. My mother was left waiting over an hour when she needed help to use the restroom. As a result of the neglect, she developed a bed sore. Her medications were mishandled, which is completely unacceptable in a skilled nursing environment. We were told that my mother was admitted specifically to receive physical therapy. Shockingly, she never saw an actual physical therapist in person until her final day, and she went her entire stay without a single. Getting anything done required repeated calls and constant follow-up, making management a nightmare to deal with. Families should not have to fight this hard for basic, ordered care. This experience was absolutely unacceptable. I would strongly caution anyone considering this facility for a loved one. The level of care provided here does not meet the standards of a skilled nursing facility
Krysta Neuman
Oct 2025
I photographed a special resident event here and loved the experience. From the culinary staff, to the care team, it’s evident that the whole facility truly cares about its residents. The warmth I felt in the building, was similar to attending a huge family Christmas gathering. Would definitely recommend!
anna marcella
Oct 2025
The Orchards is an amazing place all the way around. The staff is knowledgeable, caring, dedicated and feel like family. I always hear such wonderful things said about The Orchards of Big Rapids. You can truly tell the staff love what they do and their patients.
Serenity Holsworth
Oct 2025
Lovely place! Residents well taken care of! And loved! Feels like a happy family environment
Frequently Asked Questions
What types of care does The Orchards At Big Rapids offer?
The Orchards At Big Rapids offers Skilled Nursing / Long Term Care.
Where is The Orchards At Big Rapids located?
The Orchards At Big Rapids is located at 805 West Avenue in Big Rapids, Michigan.
What do families say about The Orchards At Big Rapids?
Most reviewers describe The Orchards At Big Rapids as a warm, family-like skilled nursing community where staff are caring and the facility feels welcoming. However, one detailed report raises serious concerns about understaffing, delayed care, and mishandled medications that families should weigh carefully.
How can families visit The Orchards At Big Rapids?
Submit the Request Information form on this page to connect with The Orchards At Big Rapids and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at The Orchards At Big Rapids? Claim this listing to update photos, pricing, and details. It's free.
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