MyLivingChoice

The Oaks At Lakewood

11411 Bridgeport Way

4.3(83 ratings)· Tacoma average: 4

The Oaks At Lakewood, photo 11 / 5

Quick Facts

Total units
80
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
80

What Families Think

Most reviewers describe The Oaks At Lakewood as a clean, well-run skilled nursing facility with attentive, compassionate staff who communicate well with families during rehab or long-term stays. One reviewer, however, described a very different experience marked by understaffing, delayed care, and missing belongings, suggesting inconsistency in day-to-day care delivery.

The Good

  • Staff described as attentive and compassionate
  • Facility praised as clean and well-organized
  • Clear, consistent communication with families
  • Flexible, enjoyable food options for residents
  • Individualized care rather than routine treatment

The Bad

  • One report of understaffing leading to delayed care
  • One report of inadequate physical therapy follow-through
  • One report of lost clothing during a stay

AI-generated from reviews and community data.

The Oaks At Lakewood is a senior living community in Tacoma, Washington offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 83 reviews.

About The Oaks At Lakewood

The Oaks at Lakewood is a skilled nursing and long-term care facility in Tacoma, Washington, with a licensed capacity of 80 residents. It serves patients requiring both short-term rehabilitation and ongoing skilled care in a clean, organized setting.

Families consistently praise the warmth and attentiveness of staff across nursing, administration, and direct care roles. Multiple reviewers highlighted feeling reassured about leaving loved ones in the facility's hands, with one family noting they felt "comfortable leaving him in their care." The environment is described as supportive and professional, with staff showing respect and friendliness to residents during stays ranging from weeks to months.

One critical review raised concerns about rehabilitation outcomes and responsiveness to resident needs, presenting a contrasting perspective on care quality and attention. This dissenting experience suggests variable experiences among families.

The Oaks at Lakewood holds a 4.3-star Google rating based on 83 reviews.

Types of Care at The Oaks At Lakewood

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of The Oaks At Lakewood

4.3overall · 83 ratings combined

4.3★ on Google (83)

Jennifer Larsen

Mar 2026

via Google

Don’t expect your loved ones to be brought back to baseline. They don’t know what your loved one’s baseline is. Don’t expect your loved one to do physical therapy. They’ll be in bed all day. Or a wheelchair. Then they’ll fall when they get home because they can’t fully lift their leg over the doorstep. Expecting them to be taken care of in a timely manner? No, they’ll lie in their own filth until someone is available, because they’re understaffed. Don’t bring clothes either. They will lose them.

Joanne Gee

Dec 2025

via Google

My sister spent over two months at The Oaks at Lakewood and the care she received was truly exceptional. While our family was initially skeptical — everyone has heard stories of neglect in care facilities, right? — The Oaks quickly proved themselves to be different. From the CNAs to the doctors on rounds, and every staff beyond and in between, the professionalism, warmth, and respect shown to my sister was unwavering. The administrative team was equally competent and supportive. It was clear she was never treated as “just another patient,” but cared for as an individual with dignity and compassion. There are too many names to name, and I don’t want to leave anyone out. However, every single staff member was an integral part of her team. The facility itself was spotless, and the food options were flexible and enjoyable — my sister genuinely loved the choices, including the optional sandwich menu and shrimp Mondays was always a special treat. While she never joined in on Bingo or Karaoke night or any of the recreational activities, it was a fun thought that she could. That level of dedication made her stay not only reassuring but also memorable. If I need care, I will consider leaving Seattle to stay at The Oaks. I am deeply grateful for the outstanding care provided. The Oaks in Lakewood deserves recognition for creating an environment where patients feel safe, respected, and genuinely cared for. I’m sure my sister was not an exception. (As a bonus, it was always fun to wheel sister outside to look to see if Milo, the cat happened to be nesting in his condo).

Ann Leslie

Jun 2025

via Google

The Oaks of Lakewood is a well-maintained skilled nursing facility that offers a supportive and professional environment for both short-term rehabilitation and long-term care. The facility is clean, organized, and thoughtfully designed to meet the needs of residents at various levels of care. What stands out most is the friendliness and attentiveness of the staff. From nursing to administration, the team is approachable, compassionate, and genuinely committed to the well-being of residents. Communication with families is clear and consistent, which helps build trust and peace of mind! It has been the best facility I have been to!

G Profit

Apr 2025

via Google

I actually think you guys are wonderful, and I tell all my friends. My. Senior citizen friends that if they ever have to go somewhere. Try you guys first. My wife was there for over month. I got a brother there Art William and One of our spiritual sister. was there. And you guys was wonderful even now. When I come in to visited, they'll push me down to the brother's room and then bring me back. I really appreciate that. if I had to rate you guys from one to a 100 I give you a 100AA. That's my story and I'm George Profit and I'm sticking to it.

Yolanda Moreno

Mar 2025

via Google

Everyone there has been awesome. Taking care of my brother Alfred. He's there for rehab. The staff has been awesome and very helpful. With my brother Alfred's care. I'm leaving to go home to Vegas, I feel comfortable leaving him in their care.

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Government Inspection History

3 inspection visits in the last three years, 50 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 29, 2026Fire Safety StandardHealth Standard10 citations
  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2026

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2026

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2026

  • Establish policies and procedures including evacuation.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 13, 2026

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2026

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 13, 2026

Oct 22, 2024Fire Safety StandardHealth Standard24 citations
  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 26, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 18, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 26, 2024

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 26, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 26, 2024

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 26, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 26, 2024

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 26, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 26, 2024

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024

  • Provide routine and 24-hour emergency dental care for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024

Dec 8, 2023Fire Safety StandardHealth ComplaintHealth Standard16 citations
  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 5, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 22, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2024

  • Assist a resident in gaining access to vision and hearing services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2024

  • Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2024

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 12, 2024

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2024

  • Provide a neutral and fair arbitration process and agree to arbitrator and venue.

    Severity C of L: potential for minimal harm, widespreadCorrected Jan 12, 2024

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Oaks At Lakewood offer?

The Oaks At Lakewood offers Skilled Nursing / Long Term Care.

Where is The Oaks At Lakewood located?

The Oaks At Lakewood is located at 11411 Bridgeport Way in Tacoma, Washington.

What do families say about The Oaks At Lakewood?

Most reviewers describe The Oaks At Lakewood as a clean, well-run skilled nursing facility with attentive, compassionate staff who communicate well with families during rehab or long-term stays. One reviewer, however, described a very different experience marked by understaffing, delayed care, and missing belongings, suggesting inconsistency in day-to-day care delivery.

How did The Oaks At Lakewood do on recent health and safety inspections?

The Oaks At Lakewood had 3 government inspection visits in the last three years, with 50 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Oaks At Lakewood?

Submit the Request Information form on this page to connect with The Oaks At Lakewood and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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