Bobby Clerk
Mar 2026
Kids running through the building climbing on everything keeping up load noise all day long nobody watching them
1 / 2Quick Facts
- Total units
- 125
- Medicare rating
- 2 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 125
- Therapy services
- On-site physical and occupational therapy
- Room setup
- Private rooms with individual bathrooms
CMS Care Compare
What Families Think
Reviews of The Oaks are mixed: several families praise the nursing and therapy staff for compassionate care, especially during end-of-life situations, and note good communication and private rooms. However, a serious complaint describes alleged verbal abuse by a nurse and a dismissive response from administration, and another review describes disruptive, unsupervised noise in the building.
The Good
- Staff praised for compassion during end-of-life care
- Family reports good communication about resident's condition
- On-site physical and occupational therapy noted
- Private rooms with attached bathrooms mentioned
The Bad
- One detailed report of alleged verbal abuse by staff
- Reviewer says administrator response to complaint was dismissive
- One report of unsupervised children causing noise disruption
AI-generated from reviews and community data.
The Oaks Nursing & Rehabilitation is a senior living community in Monroe, Louisiana offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 46 reviews.
About The Oaks Nursing & Rehabilitation
The Oaks is a 125-bed nursing care facility in Monroe, Louisiana, providing long-term care services since 1983. The community operates in a contemporary, home-like environment with a professional staff focused on delivering high-level nursing care to residents.
The facility's philosophy centers on helping residents maintain the highest possible level of independence and quality of life. All residents are treated with respect and dignity, with privacy honored throughout their stay. The staff provides personalized nursing care guided by principles of courtesy, concern, and safety for residents, employees, and guests.
The Oaks maintains a commitment to creating a secure environment while supporting residents' physical and emotional well-being through attentive professional care.
Types of Care at The Oaks Nursing & Rehabilitation
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of The Oaks Nursing & Rehabilitation
4.1overall · 46 ratings combined
4.1★ on Google (46)
Peggy Bartlett
Jun 2024
I am thankful for the help, concern and communication given to me for a friend at The Oaks. It is a blessing to know they are being cared for. Please keep it up.
T. D.
Jun 2024
I am deeply disappointed and concerned about the quality of care provided at The Oaks. Our experience with this facility has been nothing short of troubling, prompting me to share my thoughts to help others make informed decisions. During our interactions and observations at The Oaks, our family witnessed and reported an alarming incident of horrifying verbal abuse (by her nurse Julianna) that left us gravely concerned for the well-being of not only our family member, but all its residents. Despite raising serious concerns, the response from the administrator (Daniel) was unprofessional, careless and dismissive, raising serious doubts about the effectiveness of oversight and accountability measures in place. In response, I filed a complaint with the La. Board of Health and much to my dismay there were no consequences. I have since escalated the complaint further because I will NOT accept the lack of transparency, discipline and blatant disregard in the safety of our elderly who are largely unable to defend or advocate for themselves in these situations. I strongly caution prospective residents and their families to exercise great caution when considering The Oaks. The safety, dignity, and well-being of elderly residents should be paramount, yet my experience suggests that these fundamental values may not be adequately upheld at this facility. Thankfully, our family member has moved to a different location where she is very happy and no longer afraid of the people who are there to provide care for her.
C Scott
Jan 2024
I can’t thank the Oaks and nursing staff enough for the care they gave to Mr McCarty and the patients and kindness to Mrs McCarty. When your spouse leaves this world it means so much to have people that are kind and loving in such a heart crushing time. ♥️
Vanessa Small
Jan 2024
Almost hate to go home. My first day and every one following, ppl introduced themselves to me and asked if I needed anything. Private room and bathroom and window unit to control temp to my comfort. Meals were good except for. A couple of times. Skilled physical therapy and occupational therapy. Residents friendly as well.
Frequently Asked Questions
What types of care does The Oaks Nursing & Rehabilitation offer?
The Oaks Nursing & Rehabilitation offers Skilled Nursing / Long Term Care.
Where is The Oaks Nursing & Rehabilitation located?
The Oaks Nursing & Rehabilitation is located at 1000 Mckeen Place in Monroe, Louisiana.
What do families say about The Oaks Nursing & Rehabilitation?
Reviews of The Oaks are mixed: several families praise the nursing and therapy staff for compassionate care, especially during end-of-life situations, and note good communication and private rooms. However, a serious complaint describes alleged verbal abuse by a nurse and a dismissive response from administration, and another review describes disruptive, unsupervised noise in the building.
How can families visit The Oaks Nursing & Rehabilitation?
Submit the Request Information form on this page to connect with The Oaks Nursing & Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at The Oaks Nursing & Rehabilitation? Claim this listing to update photos, pricing, and details. It's free.
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