Bobby Clerk
Mar 2026
Kids running through the building climbing on everything keeping up load noise all day long nobody watching them
The Oaks Nursing & Rehabilitation
1000 Mckeen Place4.1(46 ratings)· Monroe average: 4.1
Own this community? Update your listing · Marketing for operators
1 / 2Quick Facts
- Total units
- 125
- Medicare rating
- 2 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 125
- Inspections
- View history (18 citations)
- Therapy services
- On-site physical and occupational therapy
- Room setup
- Private rooms with individual bathrooms
CMS Care Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of The Oaks are mixed: several families praise the nursing and therapy staff for compassionate care, especially during end-of-life situations, and note good communication and private rooms. However, a serious complaint describes alleged verbal abuse by a nurse and a dismissive response from administration, and another review describes disruptive, unsupervised noise in the building.
What reviewers praise
- Staff praised for compassion during end-of-life care
- Family reports good communication about resident's condition
- On-site physical and occupational therapy noted
- Private rooms with attached bathrooms mentioned
What reviewers flag
- One detailed report of alleged verbal abuse by staff
- Reviewer says administrator response to complaint was dismissive
- One report of unsupervised children causing noise disruption
AI-generated from reviews and community data.
The Oaks Nursing & Rehabilitation is a senior living community in Monroe, Louisiana offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 46 reviews.
About The Oaks Nursing & Rehabilitation
The Oaks is a 125-bed nursing care facility in Monroe, Louisiana, providing long-term care services since 1983. The community operates in a contemporary, home-like environment with a professional staff focused on delivering high-level nursing care to residents.
The facility's philosophy centers on helping residents maintain the highest possible level of independence and quality of life. All residents are treated with respect and dignity, with privacy honored throughout their stay. The staff provides personalized nursing care guided by principles of courtesy, concern, and safety for residents, employees, and guests.
The Oaks maintains a commitment to creating a secure environment while supporting residents' physical and emotional well-being through attentive professional care.
Types of Care at The Oaks Nursing & Rehabilitation
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free for families.
Help Me ChooseReviews of The Oaks Nursing & Rehabilitation
4.1overall · 46 ratings combined
4.1★ on Google (46)
Peggy Bartlett
Jun 2024
I am thankful for the help, concern and communication given to me for a friend at The Oaks. It is a blessing to know they are being cared for. Please keep it up.
T. D.
Jun 2024
I am deeply disappointed and concerned about the quality of care provided at The Oaks. Our experience with this facility has been nothing short of troubling, prompting me to share my thoughts to help others make informed decisions. During our interactions and observations at The Oaks, our family witnessed and reported an alarming incident of horrifying verbal abuse (by her nurse Julianna) that left us gravely concerned for the well-being of not only our family member, but all its residents. Despite raising serious concerns, the response from the administrator (Daniel) was unprofessional, careless and dismissive, raising serious doubts about the effectiveness of oversight and accountability measures in place. In response, I filed a complaint with the La. Board of Health and much to my dismay there were no consequences. I have since escalated the complaint further because I will NOT accept the lack of transparency, discipline and blatant disregard in the safety of our elderly who are largely unable to defend or advocate for themselves in these situations. I strongly caution prospective residents and their families to exercise great caution when considering The Oaks. The safety, dignity, and well-being of elderly residents should be paramount, yet my experience suggests that these fundamental values may not be adequately upheld at this facility. Thankfully, our family member has moved to a different location where she is very happy and no longer afraid of the people who are there to provide care for her.
C Scott
Jan 2024
I can’t thank the Oaks and nursing staff enough for the care they gave to Mr McCarty and the patients and kindness to Mrs McCarty. When your spouse leaves this world it means so much to have people that are kind and loving in such a heart crushing time. ♥️
Vanessa Small
Jan 2024
Almost hate to go home. My first day and every one following, ppl introduced themselves to me and asked if I needed anything. Private room and bathroom and window unit to control temp to my comfort. Meals were good except for. A couple of times. Skilled physical therapy and occupational therapy. Residents friendly as well.
Government Inspection History
6 inspection visits in the last three years, 18 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Feb 24, 2026Health Complaint2 citations
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 30, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 30, 2026
Jun 11, 2025Fire Safety StandardHealth ComplaintHealth Standard7 citations
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 11, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 11, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 11, 2025
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 11, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 11, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 11, 2025
Jun 12, 2024Fire Safety StandardHealth Standard4 citations
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 15, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 15, 2024
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 15, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2024
Nov 29, 2023Health Complaint2 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 27, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 27, 2023
Oct 11, 2023Health Complaint2 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 22, 2023
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2023
Jul 12, 2023Fire Safety StandardHealth Standard1 citation
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does The Oaks Nursing & Rehabilitation offer?
The Oaks Nursing & Rehabilitation offers Skilled Nursing / Long Term Care.
Where is The Oaks Nursing & Rehabilitation located?
The Oaks Nursing & Rehabilitation is located at 1000 Mckeen Place in Monroe, Louisiana.
What do families say about The Oaks Nursing & Rehabilitation?
The Oaks Nursing & Rehabilitation carries a 4.1 out of 5 rating from 46 Google reviews. Reviews of The Oaks are mixed: several families praise the nursing and therapy staff for compassionate care, especially during end-of-life situations, and note good communication and private rooms. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How did The Oaks Nursing & Rehabilitation do on recent health and safety inspections?
The Oaks Nursing & Rehabilitation had 6 government inspection visits in the last three years, with 18 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit The Oaks Nursing & Rehabilitation?
Submit the Request Information form on this page, or contact The Oaks Nursing & Rehabilitation directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at The Oaks Nursing & Rehabilitation? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Monroe.
Christus/St Joseph Assisted
Monroe, Louisiana0.6 mi
1(1)
Assisted Living
The Gardens at Georgia Tucker
Monroe, Louisiana1.4 mi
3.2(6)
Assisted LivingIndependent LivingMemory Care
St. Joseph Assisted Living Center
Monroe, Louisiana1.8 mi
4.4(10)
Assisted Living
Oxford House
Monroe, Louisiana2.1 mi
2.5(2)
Assisted Living
Amera Assisted Living & Memory Care (formerly Rosemont)
West Monroe, Louisiana2.4 mi
4.2(22)
Assisted LivingMemory Care
Louisiana HomeCare of West Monroe
West Monroe, Louisiana2.5 mi
5(2)
Medicare home health · 3.5★
Prefer to stay home?
Home care agencies serving Monroe bring help to the house: daily living, companionship, and respite for family caregivers.
