Billy Burris
Mar 2026
We were at the laurels rehab after fall and surgery, we were treated with respect and very good care was received during my stay. I experienced a good recovery. The staff understood me and my needs. Thanks Judy m Burris
1 / 5CMS Care Compare
Families describe Pittsboro Health & Rehab Center (referred to by reviewers as The Laurels of Chatham) as a skilled nursing and rehab facility with attentive, compassionate staff and strong therapy outcomes for residents recovering from falls, strokes, and surgery. Reviewers consistently praise the nursing, therapy, and administrative teams, with one noting help navigating a Medicare appeal. The main complaint raised was disappointment with the food.
AI-generated from reviews and community data.
Pittsboro Health & Rehab Center is a senior living community in Pittsboro, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 142 reviews.
Pittsboro Health & Rehab Center is a 140-bed skilled nursing and long-term care facility in Pittsboro, North Carolina. The center serves patients recovering from acute events like strokes, falls, and surgeries who need intensive rehabilitation services.
Families consistently praise the clinical and support staff across all levels. Multiple reviewers highlighted the nursing, certified nursing assistants, and therapy teams, physical, occupational, and speech therapy, as knowledgeable and genuinely committed to resident progress. One family noted the therapy team was "AMAZING" and credited staff with helping their mother regain mobility after a serious fall and sepsis. Families also emphasized the accessibility of administrative staff to answer questions and provide guidance, along with an overall atmosphere of respect and attentiveness to individual needs.
The facility maintains a 4.2 out of 5 stars across 142 Google reviews, with the majority of reviewed stays reflecting positive rehabilitation outcomes and strong patient-staff relationships.
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Help Me Choose4.2overall · 142 ratings combined
4.2★ on Google (142)
Billy Burris
Mar 2026
We were at the laurels rehab after fall and surgery, we were treated with respect and very good care was received during my stay. I experienced a good recovery. The staff understood me and my needs. Thanks Judy m Burris
Clara Scarborough
Feb 2026
I came here to the Laurels of Chatham for rehab. I received patience, compassion and kindness. The therapists helped me progress so much. I am so grateful and thankful for their expertise on my road to wellness. And kudos to Monica and Norine who went above and beyond.
Mike Dickerson
Feb 2026
I recently had the experience of having my mom in this facility for a period of a little over 2 months, after a serious stroke she suffered. While Skilled Nursing Facilities (SNF) are never a pleasant experience, I can say without a doubt that the staff at LoC were exceptional. And I mean that from top to bottom - the CNA’s, the nurses, the doctor, the therapists (physical, speech and OT), the business manager, the social worker (special shout out to Samantha!), and even the housekeeping person, who was always friendly and went out of her way to say ‘Hello’ every time she saw me in the hall. They were very attentive to my mom’s needs, but equally important, they were attentive to my needs (which was primarily for information on her recovery process so that I could make informed decisions on where she might go upon discharge). Eventually when insurance coverage was denied they helped through the medicare appeals process (which was approved both times I appealed). Overall, while it was under tremendously stressful circumstances for me, I could not have been more pleased and appreciative of all of the staff at Laurels of Chatham.
S Kear
Dec 2025
My dad recently required skilled nursing rehab after a hospital stay. I quickly learned after he arrived at The Laurels that they are staffed with kind, knowledgeable and caring individuals. The nurses, CNAs, and rehab staff, as well as the administrative support staff and all behind the scenes staff proved to be committed to providing the best care for their residents. It was easy to get questions answered and concerns addressed if the need arose. The rehab staff was great and always encouraged my dad. He was soon motivated and looked forward to working in the rehab room with other residents. We are grateful for the care he received at The Laurels of Chatham.
Hope Zivitski
Mar 2024
My mom was a patient here for 2+ months while recovering from a fall and sepsis. The therapy team was AMAZING and thankfully, she's regained some mobility. The entire staff was caring and compassionate and very attentive. The facility was always clean. I love how the admin staff was always readily available to answer my many questions or to provide guidance. I would gladly give 5 stars except the meals were not star worthy at all. Thankfully, I live close enough to bring meals to my mom. I don't regret choosing the Laurels for my mom's recovery at all!
4 inspection visits in the last three years, 39 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 19, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 19, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedCorrected May 8, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 14, 2024
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 14, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 8, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 8, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 8, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 8, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 8, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 8, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 8, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2023
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023
Give the resident's representative the ability to exercise the resident's rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023
Post nurse staffing information every day.
Severity B of L: potential for minimal harm, patternCorrected Mar 3, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 29, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Pittsboro Health & Rehab Center offers Skilled Nursing / Long Term Care.
Pittsboro Health & Rehab Center is located at 72 Chatham Business Park in Pittsboro, North Carolina.
Families describe Pittsboro Health & Rehab Center (referred to by reviewers as The Laurels of Chatham) as a skilled nursing and rehab facility with attentive, compassionate staff and strong therapy outcomes for residents recovering from falls, strokes, and surgery. Reviewers consistently praise the nursing, therapy, and administrative teams, with one noting help navigating a Medicare appeal. The main complaint raised was disappointment with the food.
Pittsboro Health & Rehab Center had 4 government inspection visits in the last three years, with 39 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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