MyLivingChoice

The Lakes

5701 West Britton Road

3.3(28 ratings)· Oklahoma City average: 4.2

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The Lakes, photo 11 / 2

Quick Facts

Total units
120
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Individual
Certified beds
120
Care Focus
Recovery care after hospitalization or serious illness
Therapy Services
On-site physical, occupational, and speech therapy
Physician Access
Physicians make regular rounds during resident stays
Long-Term Recovery Stays
Documented 14-month recovery stay for younger resident

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe The Lakes as a skilled nursing facility where staff and leadership form close, personal bonds with residents, especially during hospice, rehabilitation, and long-term recovery stays. Multiple reviewers highlight the administrator and director of nursing by name for their hands-on, compassionate leadership, and several note visible improvements in residents' health and independence over months-long stays. The Google rating sits at 3.3 from 28 reviews, suggesting mixed experiences beyond the detailed positive accounts shown here.

What reviewers praise

  • Compassionate, hands-on care from nursing staff
  • Leadership (administrator, DON) personally involved with residents
  • Reviewers report clean, bright, well-staffed environment
  • On-site PT, OT, and speech therapy
  • Staff trained in dementia care communication techniques
  • Long-term residents saw real health and independence gains

What reviewers flag

  • Google rating of 3.3 suggests some inconsistent experiences
  • No published pricing information available

AI-generated from reviews and community data.

The Lakes is a senior living community in Oklahoma City, Oklahoma offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.3 out of 5 across 28 reviews.

About The Lakes

The Lakes is a skilled nursing facility in Oklahoma City, Oklahoma, providing recovery care for patients transitioning from hospitalization who are unable to return home, as well as for those declining from illness, surgery, stroke, or accident.

The community offers comprehensive nursing care with RNs, LPNs, and CNAs who develop relationships with residents to understand their individual needs. Physicians appointed to The Lakes regularly check on elders during their stay, supported by pharmacy and dietary consultants who review patient information to prevent complications from medication interactions or improper nutrition for diagnosed conditions.

Physical, occupational, and speech therapy services are provided by licensed professionals on staff to support resident recovery and rehabilitation.

Located near beautiful Lake Hefner, The Lakes sits within a thriving Oklahoma City community where shopping, banking, and other medical resources are conveniently accessible to residents and their families.

Types of Care at The Lakes

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of The Lakes

3.3overall · 28 ratings combined

3.3★ on Google (28)

Kevin Dyer

Oct 2025

via Google ↗ · Report

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ The Lakes Nursing Facility — A Place Where Compassion Feels Like Home The Lakes Nursing Facility is more than just a care center — it’s truly a family. Over the past few years, my wife and I have had three loved ones cared for there — one of mine and two of hers — and every single experience has been outstanding. We’ve seen firsthand how this amazing team operates, and it’s clear they do this work from the heart. Heather (Director of Nursing) and Judy (Administrator) are the true backbone of The Lakes. What makes them so special is that they don’t treat this as “just a job” or “just a paycheck.” They treat every resident and every staff member like family. Their compassion runs deep, and it shows in everything they do. You’ll find them out on the floor helping staff, talking with residents, comforting families — not just sitting in their offices. They lead by example, and their hands-on approach sets a tone of warmth, teamwork, and integrity throughout the entire building. The staff at The Lakes are some of the most caring and well-trained professionals I’ve ever encountered. You can tell they’ve been properly inserviced and educated, especially when it comes to dementia care. They know how to communicate gently, redirect calmly, and support each person with dignity. The Lakes makes sure all employees stay up to date on new care techniques and training, which gives families like ours complete peace of mind knowing our loved ones are in capable, compassionate hands. One of our family members moved in at just 38 years old, needing full-time care and structure. The Lakes team stepped in and completely changed his life. They created a routine, provided consistent encouragement, and helped him learn healthy habits. After 14 months, he came home a completely different person — confident, independent, and thriving. The activities department deserves significant praise as well. They fill the days with laughter, music, creativity, and a sense of purpose. There’s never a dull moment, and the joy they bring is contagious. From the nursing staff to therapy, housekeeping, and dietary — every single department operates with pride and heart. You can tell they all love what they do, and that energy radiates throughout the building. Without a doubt, choosing The Lakes Nursing Facility was one of the best decisions we’ve ever made as a family. It’s rare to find a place where professionalism, compassion, and genuine care come together so perfectly. Heather and Judy — thank you for setting the bar so high, for leading with heart, and for reminding us all what true caregiving looks like. You are the reason The Lakes shines so bright! ❤️🌟

Nikki Dyer

Oct 2025

via Google ↗ · Report

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Absolutely the Best — The Lakes Nursing Facility Truly Feels Like Family! I cannot say enough wonderful things about The Lakes Nursing Facility! Over the past three years, I’ve had three family members stay there, and every single experience has been nothing short of exceptional. Even though I currently don’t have any loved ones residing there, I still feel like part of The Lakes family—that’s how genuine and lasting their care and compassion are. From the moment you walk in, you’re greeted with warmth, professionalism, and true dedication. Heather, the Director of Nursing (DON), and Judy, the Administrator, are absolute gems! Their leadership, compassion, and hands-on involvement shine through every aspect of this facility. They go above and beyond daily to ensure residents and families feel valued, respected, and cared for. My most recent family member was only 38 years old when he moved in, and he truly needed 24-hour care and a change of pace from home. The Lakes team excelled in every area—they created a consistent daily routine, provided personalized care, and helped him rediscover independence. After 14 months, he came home a completely different person—healthier, happier, and confident. They even helped with weight management and healthy eating education, which made a huge difference in his recovery and outlook on life. The activities department is also incredible! They keep residents engaged with creative, fun, and meaningful programs that brighten every day. Whether it’s crafts, music, games, or outings, they always make sure everyone feels included and alive with joy. The entire management team, nursing staff, CNAs, therapy, and dietary departments all deserve recognition. Every person there genuinely cares, and it shows. It’s not just a facility—it’s a community built on kindness, compassion, and excellence. I continue to recommend The Lakes to everyone I know who is looking for quality care for their loved ones. Placing our family members there was truly the best decision we ever made. If I could give them more than five stars, I absolutely would! Thank you, Heather, Judy, and the entire Lakes team—you’re truly the heart of what quality care should look like! ❤️🌈

Dianna Brown

Jan 2025

via Google ↗ · Report

Well staffed, staff looks like they have a job to do and ready and willing to do it. So very different than the norm. Residents are not in stuffy dark ( this can mean so many things)rooms. Residents are not left to their own devices. They, the residents are clean and alert. Surroundings are bright and sunny and welcoming.The staff and nurses seem to me like they are ready to handle anything immediately. So Impressive.

Sarah LCSW

Aug 2024

via Google ↗ · Report

This is difficult because we just lost our mom on July 26th, but the care she received at the Lakes the last eight months of her life was phenomenal. The staff at the Lakes, the PA, the cooks, aids, nurses -- they truly loved our mother and took fabulous care of her. I'm convinced that Aaron and Kayla are some of the most wonderful and loving people on the planet. They were also reaponsive to our calls and and would inform us everytime our mother had any issue. We were up there visiting quite a lot and never noticed a deficit in care or cleanliness. It's not a new facility, but it's got gorgeous architecture and comforting and soothing decor. The culture at the Lakes is exceptional. I will be forever grateful and indebted to the wonderful people who work there, who loved our mom as their own family and were a tremendous comfort to her and us through one of the most difficult seasons of our lives.

Jan Bolding

Jun 2024

via Google ↗ · Report

My Mother, (on hospice care) has been treated with such wonderful compassion and care. She has only been there since June 12th, but I have so much love for The Lakes Nursing Home. Administration has been amazing also. Judy Jay, the administrator really cares, not just flowered up words. The facility is well staffed and clean. They came through for us in our time of need. God is good directing us to such a wonderful loving and caring place. It is quite the contrast of where she was prior.

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By submitting, you're okay with us and The Lakes reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

6 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 18, 2024Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 3, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 3, 2025

Nov 21, 2024Fire Safety StandardHealth Standard13 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2024

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2024

Oct 11, 2024Health Complaint3 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Nov 16, 2024

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 4, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 4, 2024

Aug 12, 2024Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 18, 2024

  • Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2024

Sep 28, 2023Fire Safety StandardHealth Standard11 citations
  • Properly provide smoke detection systems in areas open to corridors.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2024

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 7, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 7, 2023

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 7, 2023

Jun 8, 2022Fire Safety StandardHealth Standard9 citations
  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 7, 2022

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 7, 2022

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 7, 2022

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 7, 2022

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 7, 2022

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 7, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 7, 2022

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 7, 2022

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 7, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Lakes offer?

The Lakes offers Skilled Nursing / Long Term Care.

How much does The Lakes cost?

The Lakes has not published its pricing. For context, communities in Oklahoma City that publish rates start around $5,160 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is The Lakes located?

The Lakes is located at 5701 West Britton Road in Oklahoma City, Oklahoma.

What do families say about The Lakes?

The Lakes carries a 3.3 out of 5 rating from 28 Google reviews. Families describe The Lakes as a skilled nursing facility where staff and leadership form close, personal bonds with residents, especially during hospice, rehabilitation, and long-term recovery stays. Multiple reviewers highlight the administrator and director of nursing by name for their hands-on, compassionate leadership, and several note visible improvements in residents' health and independence over months-long stays. The Google rating sits at 3.3 from 28 reviews, suggesting mixed experiences beyond the detailed positive accounts shown here. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did The Lakes do on recent health and safety inspections?

The Lakes had 6 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Lakes?

Submit the Request Information form on this page, or contact The Lakes directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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