MyLivingChoice

The Highlands

30 Governor's Way

4.4(44 ratings)· Topsham average: 4.5

Part of Grace Management · 62 communities · 4.6★ average

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The Highlands, photo 11 / 6

Quick Facts

Housing options
Cottage homes available for purchase, not just rental
Care continuum
Also offers assisted living and memory care on campus
Staff tenure
Many staff members with 10 to 20 years tenure

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families and residents at The Highlands in Topsham describe a warm, active independent living community with long-tenured staff and neighbors who become close friends. Many reviewers specifically praise the maintenance-free cottage living, extensive amenities, and the community's handling of COVID-19 safety and vaccination logistics. A couple of families who inquired about memory care described a colder, poorly communicated intake experience.

What reviewers praise

  • Maintenance-free cottage living with yard work and housekeeping included
  • Low staff turnover, many employees with 10-20 years tenure
  • Pet-friendly community
  • Extensive amenities: pool, gym, walking trails, movie theater
  • Highly responsive, proactive management during the COVID pandemic
  • Strong sense of neighborliness and long-term resident satisfaction

What reviewers flag

  • Multiple reports of poor communication and follow-up during memory care intake
  • One report of a marketing message tied to COVID vaccines seen as poor taste

AI-generated from reviews and community data.

The Highlands is a senior living community in Topsham, Maine offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Fitness Center. Families rate it 4.4 out of 5 across 44 reviews.

About The Highlands

The Highlands is an independent living community in Topsham, Maine, serving approximately 500 residents across cottages, homes, and lodge apartments. The community is operated by Grace Management and offers a range of housing options, from single-floor cottages with heated garages to apartment-style living.

Residents and families consistently praise the attentiveness of staff and leadership, noting that administrators like the Executive Director reach out personally to check on residents' wellbeing. The physical environment draws repeated mention, manicured grounds, peaceful walking trails, a pool and gym, and well-maintained facilities. Practical comforts matter here too: housekeeping every two weeks, yard work handled professionally, and dining that removes the daily "what's for dinner" question. One family wrote, "staff worked to do the impossible, make everyone happy."

The community earned particular recognition during the COVID-19 pandemic for proactive communication, on-site vaccination clinics coordinated with CVS, and consistent attention to resident safety and morale. Long-term residents speak to a genuine sense of belonging, mentioning strong peer relationships and governance opportunities that let residents shape community life.

The Highlands holds a 4.4-star rating across 44 Google reviews. One recent review flagged a difficult admission experience, though the overwhelming majority reflect deep satisfaction with daily life, staff care, and the transition to maintenance-free living.

Types of Care at The Highlands

Assisted LivingIndependent LivingMemory CareRespite / Short-Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Multiple Floor Plans
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Outdoor Patio
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Grocery Shopping and Errands
  • Social Activities

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Reviews of The Highlands

4.4overall · 44 ratings combined

4.4★ on Google (44)

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Tess O

Aug 2025

via Google ↗ · Report

⭐️⭐️⭐️⭐️⭐️<br>I can’t say enough wonderful things about The Highlands in Topsham, Maine. From the moment I stepped onto the property, I was struck by its beauty—immaculate grounds, peaceful walking paths, and charming architecture that truly feels like home.<br><br>What impressed me most, though, was the exceptional level of care my loved one is receiving. Every member of the staff is warm, professional, and incredibly attentive. They treat residents with compassion, respect, and genuine kindness. It gives me tremendous peace of mind knowing he’s in such good hands.<br><br>The facilities are spotless, thoughtfully designed, and filled with natural light. Every detail—from the cozy common areas to the organized activities—reflects how much this community values quality of life.<br><br>The Highlands has exceeded every expectation.<br>Highly, highly recommend!

Sharon Skillings

Aug 2025

via Google ↗ · Report

Very pleased with the facility. Met all the criteria we were looking for to find a good home for my mother. Rebecca was absolutely wonderful to work with as was Adam!

Barbara Gerstung

Aug 2025

via Google ↗ · Report

I have been at the Highlands for several months and am thrilled to be here. Everyone is helpful and kind and I already feel like I belong. I have met many nice people and look forward to every day!

Diana Jaspers

Jun 2025

via Google ↗ · Report

I was told she could move in memory care but then had to be tested, then the test date was changed and then they couldn't take her said she doesn't take her medication. That was a lie. They said I even said that and I did not. She took her medication. They said they were particular in choosing their residents. Isn't a person upset when they move from a big beautiful house into a cracker box?, somewhere else? I think that they only wanted quiet people who didn't talk, walk or need help in anyway. It is expected to be upset until you get use to new surroundings. I didn't get a good feel about Amy, the intake person. She wasn't reassuring or friendly nor did she return my messsges. I wouldn't recommend The Highlands to anyone. They were not nice.

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Frequently Asked Questions

What types of care does The Highlands offer?

The Highlands offers Assisted Living, Independent Living, Memory Care and Respite / Short-Term Care.

Does The Highlands offer respite or short-term stays?

Yes. The Highlands lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Where is The Highlands located?

The Highlands is located at 30 Governor's Way in Topsham, Maine.

What do families say about The Highlands?

The Highlands carries a 4.4 out of 5 rating from 44 Google reviews. Families and residents at The Highlands in Topsham describe a warm, active independent living community with long-tenured staff and neighbors who become close friends. Many reviewers specifically praise the maintenance-free cottage living, extensive amenities, and the community's handling of COVID-19 safety and vaccination logistics. A couple of families who inquired about memory care described a colder, poorly communicated intake experience. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit The Highlands?

Submit the Request Information form on this page, or contact The Highlands directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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