MyLivingChoice

Haven of Arcola

422 East Fourth Street

4.4(10 ratings)

Haven of Arcola, photo 11 / 2

Quick Facts

Total units
100
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
100
Rehab option
Offers short-term rehabilitation after surgery
Specialized unit
Includes a psychiatric care wing (south side)

What Families Think

Families describe Haven of Arcola as a caring, clean skilled nursing facility where staff are attentive and residents feel safe. One long-term resident who lived on the facility's psychiatric unit found the environment safe and kind, but noted restricted outdoor time due to staffing.

The Good

  • Staff described as caring and kind
  • Rooms noted for cleanliness
  • Residents feel safe and well looked after
  • Attentive, personalized care noted by families

The Bad

  • One report of limited staff to take residents outdoors
  • One report of restricted movement due to staffing levels

AI-generated from reviews and community data.

Haven of Arcola is a senior living community in Arcola, Illinois offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 4.4 out of 5 across 10 reviews.

About Haven of Arcola

The Haven of Arcola is a skilled nursing and rehabilitation community located in Arcola, Illinois, providing long-term care and short-term rehabilitation services. The facility offers expert medical care and personalized attention in a compassionate and supportive environment.

The community serves patients recovering from surgery as well as those managing chronic health conditions. The team is dedicated to guiding residents through their care journey, with a focus on helping them feel welcome, comfortable, and supported as they heal.

Types of Care at Haven of Arcola

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Help Me Choose

Reviews of Haven of Arcola

4.4overall · 10 ratings combined

4.4★ on Google (10)

Yanya Ranae

Jul 2017

via Google

They really do care. They are taking great care of my mother. I was surprised at the cleanliness of her room and the attention they give her. Very nice place and very nice people.

Shirley J. Davis

Oct 2014

via Google

I lived in the arcola health care center for over seven years on the psychiatric side (the south side). It was a descent place to live as nursing homes go. I was never mistreated but found I was a virtual prisoner because of lack of staff to take me and the other residents outside on nice days. Our movements were very guarded and I always felt safe there. The staff were very kind to me. I do not regret having lived there even with the restrictions.

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Government Inspection History

13 inspection visits in the last three years, 49 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 18, 2025Health Complaint4 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 19, 2025

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2025

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2025

Oct 9, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 12, 2025

Sep 10, 2025Fire Safety StandardHealth Standard11 citations
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 29, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 26, 2025

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2025

  • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 11, 2025

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 11, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2025

  • Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2025

  • Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2025

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2025

Aug 17, 2025Health Complaint2 citations
  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 19, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 19, 2025

Aug 10, 2025Health Complaint2 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 25, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 19, 2025

Feb 7, 2025Health Complaint2 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 11, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 11, 2025

Nov 8, 2024Fire Safety StandardHealth Standard6 citations
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 2, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 10, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2024

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 11, 2024

  • Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 11, 2024

Aug 20, 2024Health Complaint2 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 23, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 23, 2024

Aug 15, 2024Health Complaint1 citation
  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 29, 2024

Aug 7, 2024Health Complaint1 citation
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 8, 2024

Mar 21, 2024Health Complaint3 citations
  • Provide or get specialized rehabilitative services as required for a resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 21, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 22, 2024

  • Provide care by qualified persons according to each resident's written plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 22, 2024

Dec 1, 2023Health Complaint4 citations
  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 6, 2023

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 4, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 4, 2023

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 4, 2023

Oct 4, 2023Fire Safety StandardHealth Standard10 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Oct 20, 2023

  • Ensure residents have reasonable access to and privacy in their use of communication methods.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 20, 2023

  • Post nurse staffing information every day.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 20, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 20, 2023

  • Assure that each resident’s assessment is updated at least once every 3 months.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 20, 2023

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Haven of Arcola offer?

Haven of Arcola offers Skilled Nursing / Long Term Care.

Where is Haven of Arcola located?

Haven of Arcola is located at 422 East Fourth Street in Arcola, Illinois.

What do families say about Haven of Arcola?

Families describe Haven of Arcola as a caring, clean skilled nursing facility where staff are attentive and residents feel safe. One long-term resident who lived on the facility's psychiatric unit found the environment safe and kind, but noted restricted outdoor time due to staffing.

How did Haven of Arcola do on recent health and safety inspections?

Haven of Arcola had 13 government inspection visits in the last three years, with 49 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Haven of Arcola?

Submit the Request Information form on this page to connect with Haven of Arcola and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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